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Windows 7: Windows 7 Updates - Service not running


18 Jul 2013   #1

Windows 7 Home Premium 64bit
 
 
Windows 7 Updates - Service not running

I am trying to run Windows updates and I kept getting an error saying "Service not running". I tried the microsoft fix program, but that did not work. I have restarted multiple times at advisement of Microsoft Fix each time it says resolved and I still get error. Would be grateful for assistance


My System SpecsSystem Spec
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18 Jul 2013   #2

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Farbar Service Scanner

Click here Farbar Service Scanner to DOWNLOAD

Place file into your desktop

Place a check mark next to the following options
  • Internet Services
  • Windows Firewall
  • System Restore
  • Security Center
  • Windows Update
  • Windows Defender
Press the Scan button

Farbar Service Scanner will create a log, called FSS.txt, on the Desktop. Upload the FSS.txt with your reply
My System SpecsSystem Spec
18 Jul 2013   #3

Windows 7 Home Premium 64bit
 
 

I am currently downloading SURT (I posted to Forum without following the advised steps first, my bad) I am thinking I shoud wait for the completion of steps 1-4 before I download the Farbar Service Scanner. Correct?
My System SpecsSystem Spec
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18 Jul 2013   #4

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Yes .
My System SpecsSystem Spec
18 Jul 2013   #5

Windows 7 Home Premium 64bit
 
 

I have completed 1-4 and the FSS scan. Files attached. (I think!)


Attached Files
File Type: zip CBS.zip (3.18 MB, 0 views)
File Type: txt FSS.txt (2.5 KB, 4 views)
My System SpecsSystem Spec
18 Jul 2013   #6

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Not seeing any issues in FSS.txt

Do you get an error message when you try to start the service inside services
My System SpecsSystem Spec
18 Jul 2013   #7

Microsoft Community Contributor Award Recipient

Vista x64 / 7 X64
 
 

You might take a look in services.msc, try setting Windows Update to manual, Apply,OK. Then reboot.

Windows 7 Updates - Service not running-wu1.jpg

Windows 7 Updates - Service not running-wu2.jpg


My System SpecsSystem Spec
18 Jul 2013   #8

Windows 7 Home Premium 64bit
 
 

I do not understand this question " Do you get an error message when you try to start the service inside services " I get the error message when I click All Programs - Windows Update - check for updates.

I tried "set to manual and rebooted" No luck .
My System SpecsSystem Spec
18 Jul 2013   #9

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

What is the error code
My System SpecsSystem Spec
18 Jul 2013   #10

Windows 7 Home Premium 64bit
 
 

Windows update cannot currently check for updates because the service is not running. You may need to restart your computer.
My System SpecsSystem Spec
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 Windows 7 Updates - Service not running




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