windows genuine activation issue error code 0x8004fe21


  1. 24wire
    Posts : 2
    Microsoft Windows 7 Professional 32-bit 7601 Multiprocessor Free Service Pack 1
       New #1

    windows genuine activation issue error code 0x8004fe21


    started getting this error about a month ago. followed microsoft directions and purchased new key but still getting error.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-PTHW2-QYR49-7C96V
    Windows Product Key Hash: XhCPIMUe8AVsU/CCpBmKNcD3f+E=
    Windows Product ID: 00371-851-1614754-85869
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {EE701B21-8F78-4AF7-8FCB-D8DEF864A71E}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000000
    Build lab: 7601.win7sp1_gdr.140303-2144
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Opera\launcher.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{EE701B21-8F78-4AF7-8FCB-D8DEF864A71E}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-7C96V</PKey><PID>00371-851-1614754-85869</PID><PIDType>5</PIDType><SID>S-1-5-21-2858169464-4041818996-329828848</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP EliteBook 8730w</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>68PAD Ver. F.10</Version><SMBIOSVersion major="2" minor="4"/><Date>20091207000000.000000+000</Date></BIOS><HWID>A7BB3D07018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: e838d943-63ed-4a0b-9fb1-47152908acc9
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00371-00170-851-161475-00-1033-7601.0000-2292014
    Installation ID: 006641490574447202851491400923660085227882866315495225
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 7C96V
    License Status: Licensed
    Remaining Windows rearm count: 3
    Trusted time: 8/18/2014 5:59:46 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 8:14:2014 19:43
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: PAAAAAEABQABAAIAAAACAAAABAABAAEAeqg89SiM7DnEpXp/6Hrm6g4omCeypBrsQNA0qmywWEaeHkbK

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
    ACPI Table Name OEMID Value OEMTableID Value
    APIC HPQOEM 30EC
    FACP HPQOEM 30EC
    HPET HPQOEM 30EC
    MCFG HPQOEM 30EC
    TCPA HPQOEM 30EC
    SSDT HPQOEM SataAhci
    SLIC HPQOEM SLIC-MPC
    SSDT HPQOEM SataAhci
    DMAR 
    ASF! HPQOEM 30EC
    SSDT HPQOEM SataAhci
    SSDT HPQOEM SataAhci
    SSDT HPQOEM SataAhci

      My Computer
    Quote Quote

  3. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #2

    There's no problem showing in your report - Windows is properly activated and was validated on 14th August.

    Are you still seeing the notification?
      My Computer
    Quote Quote

  4. 24wire
    Posts : 2
    Microsoft Windows 7 Professional 32-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       New #3

    yes. it popped up last night. Thats why I posted thread. I'll check again tonight after work.
      My Computer
    Quote Quote

  6. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #4

    If it comes and goes, then it's likely to be the result of a race condition- often caused by conflicting security software.
    What AV is currently installed? What other security software is installed?
    What other AV's have ever been installed?
      My Computer
    Quote Quote

 

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