Windows Update Failed


  1. Posts : 14
    Windows Home Premium 64bit
       #1

    Windows Update Failed


    I just put my laptop back to factory settings and the first thing I did was do the windows updates. There was about 135+ files. All went well except for one .NET file. I ran the SURT as suggested along with the scannow in dos. Tried the update again, but no luck. Attached are the error and log report.
    It will not let me upload the log file, as I think it might be too big and it is a ZIP file at 11 mb
      My Computer


  2. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #2

    delete the oldest two CBSPersist files - they are probably irrelevant anyhow
      My Computer


  3. Posts : 14
    Windows Home Premium 64bit
    Thread Starter
       #3

    Attached is the new zip file
      My Computer


  4. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #4

    What's the KB Number for the failing update?

    There are no obvious errors in either the CBS.log or CheckSUR.log files
      My Computer


  5. Posts : 14
    Windows Home Premium 64bit
    Thread Starter
       #5

    This is the only KB number that I see
    Microsoft .NET Framework 4 Client Profile for Windows 7 x64-based Systems (KB982670)

    Installation date: ‎27/‎07/‎2013 5:02 PM

    Installation status: Failed

    Error details: Code 643

    Update type: Recommended

    The Microsoft .NET Framework 4 Client Profile provides a subset of features from the .NET Framework 4. The Client Profile is designed to run client applications and to enable the fastest possible deployment for Windows Presentation Foundation (WPF) and Windows Forms technology.

    More information:
    The .NET Framework 4 Client Profile is available on Windows Update

    Help and Support:
    Microsoft Support
      My Computer


  6. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #6

    My preferred fix for this error in .NET 4 on Windows 7 is to uninstall .NET 4 completely, and instead install .NET 4.5

    This doesn't seem to have the same problems updating as v4.
      My Computer


 

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