Numerous errors when doing Windows update!

Hi swampwiz, welcome to 7F! :)

The first thing you need to do is to follow the instructions: Windows Update Posting Instructions

Omit step #5 and post any results here in this thread.

This is what I did:

- downloaded and ran "Windows6.1-KB947821-v27-x64"

-- it seemed to do one installation, and set up 2 directories named with hexadecimal characters, and then hung (I stopped it)

- directory: 98f52ce584d0984bf8

-- a bunch of applications that when I ran them, just responded with "Extraction Complete", but I could not detect just where the extraction result went

- directory: d4138a43bda246961104f33616

-- executed "netfx_extended_64" - got code 2203

-- executed "Setup" - got the messages "Setup has detected that this computer does not meet the requirements to complete this operation. The following blocking issues must ve resolved before you can
proceed." and "Blocking Issues: You cannot use this setup program to install the .NET Framework."

- directory: f289b98240fcabb69452a1

-- was empty

I then reran "Windows6.1-KB947821-v27-x64" and let it continue until it finished.

Did you read through the whole Windows Update Posting Instructions

Look at step #4:

Leave it to run uninterrupted. It may appear to freeze or hang, but this is perfectly normal. If it still hasn't finished after a few hours, then notify us in your post.

Was it a few hours or just a few minutes?

If the latter re-run the System Update Readiness Tool (SURT).

Code 643 means you're having a problem with either the MSI, one of your .NET Framework packages or both.

But I need to see your logs:

4. Log Collection

The steps that we have done have limited automated fixing capabilities, however they are excellent diagnostic tools and generate very informative logs.

1. Navigate to the following folder:
   C:\Windows\Logs
2. Right-click and on the CBS folder and select Copy.
3. Minimise all open windows and right-click on your Desktop, then select Paste.
4. Right-click on the CBS folder on your Desktop and select Send to > Compressed (zipped) folder.
5. A file, CBS.zip should appear on your Desktop.

We are going to try and repair your .NET Framework installations.

Go to this site read the instructions, download and run the repair tool: Microsoft .NET Framework Repair Tool

If you want to run the tool right after it is downloaded click on run, but, make sure you have any other programs and files closed before you do that.

When done, restart your machine and run the updates sequence again. Post back on success or failure.


Would you please fill in your system specs: System Info - See Your System Specs

There is no CheckSUR log I can see - and no SFC results.

There are however a number of errors in the CBS logs - one of which is

Code:

2013-07-28 08:16:29, Error                 CSI    0000079c (F) STATUS_ACCESS_DENIED #10141029# from Windows::Rtl::SystemImplementation::DirectRegistryProvider::SysOpenKey(flg = (AllowKeyNotFound), key = {provider=NULL, handle=0}, da = (KEY_QUERY_VALUE|KEY_WOW64_64KEY), oa = @0x198d730->OBJECT_ATTRIBUTES {s:48; rd:NULL; on:[82]"\Registry\MACHINE\SOFTWARE\Wow6432Node\Microsoft\Active Setup\Installed Components"; a:(OBJ_CASE_INSENSITIVE)}, disp = Unmapped disposition: 26794144 (0x0198d8a0))[gle=0xd0000022]
2013-07-28 08:16:29, Error                 CSI    0000079d@2013/7/28:04:16:29.471 (F) d:\win7sp1_gdr\base\wcp\sil\merged\ntu\ntsystem.cpp(3676): Error STATUS_ACCESS_DENIED originated in function Windows::Rtl::SystemImplementation::DirectRegistryProvider::SysOpenKey expression: (null)
[gle=0x80004005]
2013-07-28 08:17:58, Error                 CSI    0000079e (F) STATUS_ACCESS_DENIED #10141023# from Windows::Rtl::SystemImplementation::CBufferedRegistryProvider::SysOpenKey(flg = 0, key = {provider=NULL, handle=0}, da = (KEY_ALL_ACCESS), oa = @0x198dbe0->OBJECT_ATTRIBUTES {s:48; rd:NULL; on:[121]"\Registry\MACHINE\SOFTWARE\Wow6432Node\Microsoft\Active Setup\Installed Components\{45ea75a0-a269-11d1-b5bf-0000f8051515}"; a:(OBJ_CASE_INSENSITIVE)}, disp = Unmapped disposition: 26795352 (0x0198dd58))[gle=0xd0000022]
2013-07-28 08:17:58, Error                 CSI    0000079f (F) STATUS_ACCESS_DENIED #10141022# from Windows::Rtl::SystemImplementation::CSystemIsolationLayer_IRtlSystemIsolationLayerTearoff::OpenRegistryKey(flags = (OpenForBackupIntent), da = (KEY_ALL_ACCESS), kn = [l:242{121}]"\Registry\MACHINE\SOFTWARE\Wow6432Node\Microsoft\Active Setup\Installed Components\{45ea75a0-a269-11d1-b5bf-0000f8051515}", key = NULL, disp = (null))[gle=0xd0000022]
2013-07-28 08:17:58, Error                 CSI    000007a0 (F) STATUS_ACCESS_DENIED #9891249# from RtlRunPrimitiveOperationsFromCallbacksAgainstSil(...)[gle=0xd0000022]
2013-07-28 08:17:58, Error                 CSI    000007a1 (F) HRESULT_FROM_WIN32(ERROR_ACCESS_DENIED) #9889024# from Windows::COM::CComponentStore::InternalTransact(...)[gle=0x80070005]
2013-07-28 08:17:58, Error                 CSI    000007a2 (F) HRESULT_FROM_WIN32(ERROR_ACCESS_DENIED) #9889022# from Windows::ServicingAPI::CCSITransaction::ICSITransaction2_Analyze(Flags = 1, riid = {f4d9decb-0250-4ad4-9500-85c7f2f281ec}, ppUnk = NULL, disp = 0)[gle=0x80070005]

Please fully follow the Windows Update Posting Instructions and post the requested data