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Windows 7: Win 7 Home Prem X64 Update:KB2676521,KB2813170,80004002

10 Sep 2013   #101
malon015

Windows 7 Home Premium 64bit
 
 

Dave, this is essentially a brand new laptop. I typically have it connected to an ASUS dock and leave it setting on its edge. Display is off as I use an external monitor, keyboard and mouse. I am not a heavy user. Wonder if this laptop with an SSD drive sitting on its back edge is an issue??? I dont have ASUS AI installed so would not have any idea how to change temp or change the clock speed for that matter.

Leaning toward Repair Install when i have more time.

Thanks for all your work.


My System SpecsSystem Spec
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11 Sep 2013   #102
Northernsoul55

Microsoft Community Contributor Award Recipient

Windows 7 Professional 64bit
 
 

Perhaps a Repair Install may be the best course.

Are you still experiencing crashes, how is the computer now?

cheers

Dave
My System SpecsSystem Spec
11 Sep 2013   #103
malon015

Windows 7 Home Premium 64bit
 
 

Dave, i was never experiencing crashes. Only the one time during this ordeal of attempting to fix the 80004002 update error. My ASUS laptop runs fine and i have absolutely no other problems other than Windows will not update.
My System SpecsSystem Spec
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11 Sep 2013   #104
Teerex

Windows 7 x64 Ultimate SP1
 
 

Quote   Quote: Originally Posted by Northernsoul55 View Post
The system appears overclocked? Is this OEM set or did you overclock?
Please return to stock settings.

Code:
 
CPUID:        "Intel(R) Core(TM) i7-3517U CPU @ 1.90GHz"
MaxSpeed:     1900
CurrentSpeed: 2394
Post back any results / progress.

cheers

Dave
Just to sound off on this one - the OP has an Intel processor with Turbo Boost supported and enabled, which means that his processor can ''overclock'' itself above its *rated* frequency in short bursts. The max turbo frequency
Quote:
Max turbo frequency is the Maximum Clock Speed the processor is capable of operating at using Intel® Turbo Boost Technology
of his particular processor model is 3 GHz so in that respect it is normal and on stock settings.
My System SpecsSystem Spec
11 Sep 2013   #105
Northernsoul55

Microsoft Community Contributor Award Recipient

Windows 7 Professional 64bit
 
 

Quote:
Dave, i was never experiencing crashes. Only the one time during this ordeal of attempting to fix the 80004002 update error. My ASUS laptop runs fine and i have absolutely no other problems other than Windows will not update.
A BSOD is definitely considered a "crash"

Can you update now?

cheers

Dave
My System SpecsSystem Spec
12 Sep 2013   #106
malon015

Windows 7 Home Premium 64bit
 
 

Dave, still not able to update. Get the 80004002 error.
My System SpecsSystem Spec
12 Sep 2013   #107
Northernsoul55

Microsoft Community Contributor Award Recipient

Windows 7 Professional 64bit
 
 

Sorry to hear that

I guess the repair install may be the only way now
My System SpecsSystem Spec
12 Sep 2013   #108
malon015

Windows 7 Home Premium 64bit
 
 

tom982, dave, noel,
Thanks for all your help but it looks like a Repair Install is necessary. Does sevenforums have a tutorial on a Repair Install?
My System SpecsSystem Spec
12 Sep 2013   #109
andrew129260

Windows 7 Professional x64 Sp1
 
 

Yup! Right here: Repair Install

Just so you know, in the future you can search for tutorials by going to the top right of the site, and using the custom google search there.
My System SpecsSystem Spec
21 Oct 2013   #110
malon015

Windows 7 Home Premium 64bit
 
 

Finally getting around to doing the Repair Install. It worked and all seems to be working fine.
My System SpecsSystem Spec
Reply

 Win 7 Home Prem X64 Update:KB2676521,KB2813170,80004002




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