Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Win 7 Home Prem X64 Update:KB2676521,KB2813170,80004002

02 Aug 2013   #21
malon015

Windows 7 Home Premium 64bit
 
 

My contiued efforts led me to "perfmon /report". Here the saved .txt version. Does this shed light on anything?


My System SpecsSystem Spec
.
02 Aug 2013   #22
malon015

Windows 7 Home Premium 64bit
 
 

more information to review.
My System SpecsSystem Spec
03 Aug 2013   #23
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

I'm convinced that this is a registry problem - and that it's missing an entry somewhere.
The problem is working out where this entry may be, and it may be something as simple as a single bitflip in a datapoint. Such things can be incredibly difficult to discover.

Perhaps a look at the COMPONENTS hive would help?
Perhaps flushing the SoftwareDistribution folder?

The latter would be quickest - and may give instant results....


Open an Elevated Command Prompt
Run the following commands

NET STOP WUAUSERV
REN C:\WINDOWS\SoftwareDistribution SDOLD
NET START WUAUSERV

wait 15 minutes, and reboot
then wait 10 minutes, and open Windows Updates, and run a Check for Updates.

Install only the oldest update found - and reboot once installed.

Then post the new windowsupdate.log file before attempting to install any more updates.
My System SpecsSystem Spec
.

05 Aug 2013   #24
malon015

Windows 7 Home Premium 64bit
 
 

Performed the above and Windows was not able to update. Same error code>
My System SpecsSystem Spec
06 Aug 2013   #25
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

This appears to be the critical error....
Code:
2013-08-05 10:20:21:609  432 142c Setup Evaluating applicability of setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.256"
2013-08-05 10:20:22:763  432 142c Setup WARNING: Cbs StartSession, error = 0x80004002
2013-08-05 10:20:22:763  432 142c Setup FATAL: Applicability evaluation for setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.256" failed, error = 0x80004002
2013-08-05 10:20:22:763  432 142c Setup FATAL: SelfUpdate check failed, err = 0x80004002
2013-08-05 10:20:22:763  432 142c Agent   * WARNING: Skipping scan, self-update check returned 0x80004002
2013-08-05 10:20:22:763  432 142c Agent   * WARNING: Exit code = 0x80004002
I'll do some research and get back to you.
My System SpecsSystem Spec
06 Aug 2013   #26
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Please run the following commands, and post the results....

REG LOAD HKLM\COMPONENTSC:\Windows\System32\config\COMPONENTS
REG QUERY "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ApplicabilityEvaluationCache\WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.256"
REG QUERY "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.256"
REG QUERY "HKLM\COMPONENTS\CanonicalData\Deployments\microsoft-w...deployment_31bf3856ad364e35_7.6.7600.256_3bdec3b2c6cadd60"
REG UNLOAD HKLM\COMPONENTS
My System SpecsSystem Spec
19 Aug 2013   #27
malon015

Windows 7 Home Premium 64bit
 
 
REG QUERY Post

Sorry for the delay. Spam filter grabbed the email from Sevenforums. I copied and pasted your "REG QUERY" into an elevated command prompt.

Thanks for your help.
My System SpecsSystem Spec
19 Aug 2013   #28
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Hmmm - back to the drawing-board - those are exactly the same results as I got

Lemme think about it for a while - Shout if you haven't heard in 24 hours!
My System SpecsSystem Spec
19 Aug 2013   #29
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Ah - I see what the problem was - I lost a space!

REG LOAD HKLM\COMPONENTS C:\Windows\System32\config\COMPONENTS
REG QUERY "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ApplicabilityEvaluationCache\WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.256"
REG QUERY "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.256"
REG QUERY "HKLM\COMPONENTS\CanonicalData\Deployments\microsoft-w...deployment_31bf3856ad364e35_7.6.7600.256_3bdec3b2c6cadd60"
REG UNLOAD HKLM\COMPONENTS


That should work!
My System SpecsSystem Spec
19 Aug 2013   #30
malon015

Windows 7 Home Premium 64bit
 
 

Thanks, here you go.
My System SpecsSystem Spec
Reply

 Win 7 Home Prem X64 Update:KB2676521,KB2813170,80004002




Thread Tools




Similar help and support threads
Thread Forum
I need to connect to my job's server from home on Windows 7 Home Prem
Ok so my original computer was a Windows 7 Home Premium and that's the PC I used to work. I had REMOTE DESKTOP on it, it worked fine and yes it was a Windows 7 Home Premium..but yesterday my original pc got fried and smoke came out of it so I am afraid to turn it on. I am now using my back pc,...
Network & Sharing
Auto Update errors, 3 recommended updates Windows7 Home Prem x64
Emachines EL1352G Processor AMD Sempron 145 / 2.8 GHz Memory 2.0 GB Hard Drive 500.0 GB - 7200.0 rpm Operating System Microsoft Windows 7 Home Premium 64-bit Edition Optical Drive DVD±RW (±R DL) / DVD-RAM Graphics Processor NVIDIA GeForce 6150 SE Graphics Controller Integrated ...
Windows Updates & Activation
win7 home premium 64bit sp1 OEM to home prem. retail fam pack ugrade
Hello, can I upgrade my win7 64bit sp1 OEM to the win7 64bit home premium retail family pack? Thanks
Installation & Setup
Lenovo Laptop: Win7 64 Home Prem Update Does Not Offer SP1
Hello, I have a Lenovo Z560 Laptop. It has Windows 7, 64 bit, Home Premium installed. I have installed all of the available Windows updates. However, Windows Update does not offer SP1. I did some research and Microsoft KB 2498452: You do not have the option of downloading Windows 7 SP1...
Drivers
BSOD on Win 7 home prem 64 bit
Hello I have problems with my new notebook. I keep getting BSOD's with no specified pattern. Any help on the mather would be great.. Last 3 BSOD's 1 crash Problemsignatur: Navn på problemhændelse: BlueScreen
BSOD Help and Support
Win 7 update from Home Prem to Win 7 Ulitimat
Well that sound easy and in all reality it was easy except: I got new computer DellStudi XPS 9000 with Win 7 Home Prem direct from Dell here in the US. My son, who lives in Wales, England decided I needed to upgrade so he bough me an upgrade to Ultimate (very nice of him actually) so he sent me the...
General Discussion


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 06:11.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App