Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Win 7 - IE9 & IE10 update failure (Code 9C48)

30 Jul 2013   #1
BravoKilo

Windows 7 Ultimate x64
 
 
Win 7 - IE9 & IE10 update failure (Code 9C48)

Problem originally started when trying to complete a Windows Update to install IE10 -- had connection issues due to my router and needless to say, the install failed... miserably. Kept trying to reinstall IE10 through Windows Update, and also manually, to no avail.

Strangely enough, I could open IE, though not be able to use any of the toolbar menus or type in any address in the URL bar without it crashing.

IE10 was not showing in the installed update list, however IE9 was. Tried uninstalling IE9 and have gotten myself into an even bigger mess. Now, IE10 IS showing in the installed update list but the system is requesting that I install IE9. Still fails just as before with the resulting 'Code 9C48'. Can also still open IE but get the same type of crash as before.

Any help is greatly appreciated.

Thanks!


My System SpecsSystem Spec
.
31 Jul 2013   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

You have some major registry corruption.
Code:
Summary:
Seconds executed: 1923
 Found 586 errors
  CBS MUM Corrupt Total count: 2
  CSI Missing Winning Component Key Total count: 584
This seems to be a fairly comprehensive listing of the IE9 entries.

It's not feasible to attempt to fix that manually - your only real option is going to be a repair install of Windows, followed by reinstalling IE9, and updating fully before attempting IE10 again.
My System SpecsSystem Spec
Reply

 Win 7 - IE9 & IE10 update failure (Code 9C48)




Thread Tools






Similar help and support threads
Thread Forum
IE10 Update Failed - Error 9C48
Hello all. I've been having a similar problem to what has been addressed here already and I was hoping that I could get some help. I am running IE10 on Windows 7 Home Premium (64bit) and haven't really been having any problems except that Windows keeps trying to update to IE10 and when I let...
Windows Updates & Activation
windows update error (code 9c48 and code 9c57)
i having problem with this windows update here is zip for CBS thanks!!!
Windows Updates & Activation
Error code 9C48 when trying to update IE9
Hello, I'm trying to install an update to IE9 but get the error code 9C48. I've tried to uninstall IE9 but it is not listed in the Windows Update section. Originally I was trying to install win7 SP1, but was getting an error saying "newer software alreay installed" I think. Any help...
Windows Updates & Activation
Windows Update Failure 9C48 and 9C59
Hi, I'm having the same trouble as a lot of other people I think - update failures on the above codes. Ii have attached screen shots of the error messages and my CheckSur file. My CBS is file is huge (even zipped) & as I'm a bit thick when it comes to this sort of thing, I didn't want to...
Windows Updates & Activation
IE10 updating failed, code 9c48
Hi to all! My problem is very similar to many others, described on the forum. So, while updating IE 10 through Windows Update Center I've got error with code 9C48. Here is what I have in event viewer: "Installation Failure: Windows failed to install the following update with error 0x80070643:...
Windows Updates & Activation
Code 9c48 update won't install
I did the SURT & the SFC scan and have attached the requested files. An additional note is that my system has been very slow with all browsers. Any help is very much appreciated.
Windows Updates & Activation


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 01:13.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App