Win 7 - IE9 & IE10 update failure (Code 9C48)

BravoKilo · 30 Jul 2013

Problem originally started when trying to complete a Windows Update to install IE10 -- had connection issues due to my router and needless to say, the install failed... miserably. Kept trying to reinstall IE10 through Windows Update, and also manually, to no avail.

Strangely enough, I could open IE, though not be able to use any of the toolbar menus or type in any address in the URL bar without it crashing.

IE10 was not showing in the installed update list, however IE9 was. Tried uninstalling IE9 and have gotten myself into an even bigger mess. Now, IE10 IS showing in the installed update list but the system is requesting that I install IE9. Still fails just as before with the resulting 'Code 9C48'. Can also still open IE but get the same type of crash as before.

Any help is greatly appreciated.

Thanks!

NoelDP · 31 Jul 2013

You have some major registry corruption.

Code:

Summary:
Seconds executed: 1923
 Found 586 errors
  CBS MUM Corrupt Total count: 2
  CSI Missing Winning Component Key Total count: 584

This seems to be a fairly comprehensive listing of the IE9 entries.

It's not feasible to attempt to fix that manually - your only real option is going to be a repair install of Windows, followed by reinstalling IE9, and updating fully before attempting IE10 again.