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Windows 7: WP7Pro x64 - SP1 Update Problem - Error Code 80246007


31 Jul 2013   #1

Windows 7 Pro x64
 
 
WP7Pro x64 - SP1 Update Problem - Error Code 80246007

Well, I have finally taken the plunge to fix my rig's inability to update to SP1. I ran SURT and now have the requisite CBS log file in zip format along with the screenshot of the error code. I left off a couple of the CBS cabinet files as they seemed to be date specific and were older concurrences of when I attempted to update to SP1. Was this correct of me to do? They were 15-20MB in size. FYI - My CheckSUR log came up clean.

Please let me know what it is that I can do on my end to fix this problem. I am running a Crucial SSD and it just flies!

Here is a question while the files are being reviewed for possible solution(s). Can't I just wipe the SSD and perform a fresh install of WP7Pro? I know it will take a while as my version of WP7Pro is from 2010 and I will also have to reload all of the drivers, settings, etc.

I really don't want to have to wipe it if I don't have to.

Thank you very much for the help!


My System SpecsSystem Spec
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01 Aug 2013   #2

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Neither SFC scan, nor CheckSUR scan point up any problems.

Please upload the C:\Windows\windowsupdate.log file, and I'll see if it gives us any clues
My System SpecsSystem Spec
01 Aug 2013   #3

Windows 7 Pro x64
 
 

Thank you for looking into this. Here is the windowsupdate.log file...


Attached Files
File Type: log WindowsUpdate.log (1.66 MB, 7 views)
My System SpecsSystem Spec
.


02 Aug 2013   #4

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

See if this helps....

Open an Elevated Command Prompt, and run the following commands....

netsh winhttp reset proxy
net stop wuauserv
net start wuauserv


Here are some instructions to make life easier
1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.
My System SpecsSystem Spec
02 Aug 2013   #5

Windows 7 Pro x64
 
 

Thank you, again! I will run this when I get back to the rig in a few hours. As a very dangerous, risk taking naive sysadmin of 1(only for my own rig!), what does this do? Should I then try and run the update again after performing the task? I will, of course, follow your instructions to a "T" and paste the result in my next reply.

Please let me know and thanks again.
My System SpecsSystem Spec
02 Aug 2013   #6

Windows 7 Pro x64
 
 

Here is the result of running those three commands:

Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>netsh winhttp reset proxy

Current WinHTTP proxy settings:

Direct access (no proxy server).


C:\Windows\system32>net stop wuauserv
The Windows Update service is stopping.
The Windows Update service was stopped successfully.


C:\Windows\system32>net start wuauserv
The Windows Update service is starting.
The Windows Update service was started successfully.


C:\Windows\system32>
My System SpecsSystem Spec
02 Aug 2013   #7

Windows 7 Pro x64
 
 

Update fails at the same point, 10% into it.....I will, when I have time, perform the same tasks that I started the thread with. The error code this time, though, is 80070490.
My System SpecsSystem Spec
03 Aug 2013   #8

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Progress of a kind, I suppose - although the 0490 error is often difficult if not impossible to fix
My System SpecsSystem Spec
03 Aug 2013   #9

Windows 7 Pro x64
 
 

is it a valid option to wipe the drive and start over from a fresh install? We could be going back and forth for some time, no?
My System SpecsSystem Spec
03 Aug 2013   #10

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

I doubt very much that a clean install is necessary - but a repair install should fix things up.
Repair Install
My System SpecsSystem Spec
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 WP7Pro x64 - SP1 Update Problem - Error Code 80246007




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