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Windows 7: Problem Installing SP1 - Windows 7 Home Premium 64 bit

24 Sep 2013   #101
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Jon, at this point it sounds like the only thing to try


My System SpecsSystem Spec
.
26 Sep 2013   #102
IcecoldUK

Windows 7 64 bit Home Premium
 
 

OK, as a last ditch attempt I just rerun the in-place upgrade, which to my surprise completed successfully seeing as I have attempted it at least 3 times previously all of which failed and reverted my original settings.

Anyway, I have run SURT and SFC, no other applications have been ran. I had to rerun SFC several times due to windows resource protection - is this normal?

If someone wouldn't mine taking a look at the attached logs and letting me know what you think it would be much appreciated.

Cheers,

Jon
My System SpecsSystem Spec
26 Sep 2013   #103
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I don't ever recall seeing anything above around the POQ 300 mark - here's the end of your CBS/SFC log....
Code:
POQ 488 ends.
2013-09-26 18:45:50, Info                  CSI    00000d12 [SR] Verify complete
2013-09-26 18:45:50, Info                  CSI    00000d13 [SR] Repairing 1 components
2013-09-26 18:45:50, Info                  CSI    00000d14 [SR] Beginning Verify and Repair transaction
2013-09-26 18:45:51, Info                  CSI    00000d15 Repair results created:
POQ 489 starts:
 
POQ 489 ends.
2013-09-26 18:45:51, Info                  CSI    00000d16 [SR] Repair complete
2013-09-26 18:45:51, Info                  CSI    00000d17 [SR] Committing transaction
2013-09-26 18:45:51, Info                  CSI    00000d18 Creating NT transaction (seq 2), objectname [6]"(null)"
2013-09-26 18:45:51, Info                  CSI    00000d19 Created NT transaction (seq 2) result 0x00000000, handle @0x159c
2013-09-26 18:45:51, Info                  CSI    00000d1a@2013/9/26:17:45:51.076 CSI perf trace:
CSIPERF:TXCOMMIT;7
2013-09-26 18:45:51, Info                  CSI    00000d1b [SR] Verify and Repair Transaction completed. All files and registry keys listed in this transaction  have been successfully repaired
Please run another SFC SCANNOW, and post the new log - It should be fascinating!
My System SpecsSystem Spec
.

26 Sep 2013   #104
IcecoldUK

Windows 7 64 bit Home Premium
 
 

What are POQ's if you don't mind me asking? I presume they are not good? Sorry, but i'm still new to all of this...

New CBS logs attached.

Jon
My System SpecsSystem Spec
27 Sep 2013   #105
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

That finished on a much more reasonable note
Code:
POQ 144 ends.
2013-09-26 20:43:30, Info                  CSI    000003a1 [SR] Verify complete
2013-09-26 20:43:30, Info                  CSI    000003a2 [SR] Verifying 94 (0x000000000000005e) components
2013-09-26 20:43:30, Info                  CSI    000003a3 [SR] Beginning Verify and Repair transaction
2013-09-26 20:43:32, Info                  CSI    000003a4 Repair results created:
POQ 145 starts:
 
POQ 145 ends.
2013-09-26 20:43:32, Info                  CSI    000003a5 [SR] Verify complete
2013-09-26 20:43:32, Info                  CSI    000003a6 [SR] Repairing 0 components
2013-09-26 20:43:32, Info                  CSI    000003a7 [SR] Beginning Verify and Repair transaction
2013-09-26 20:43:32, Info                  CSI    000003a8 Repair results created:
POQ 146 starts:
 
POQ 146 ends.
2013-09-26 20:43:32, Info                  CSI    000003a9 [SR] Repair complete
I think the POQ can roughly be translated as 'Packet of Queries' - SFC checks files in batches of 100 and works on them before proceeding to the next batch. Each batch is given a consecutive POQ number, but I have no idea how it works out the ordering.

It seems that the first run had immense amount of pending transactions to complete, and that the second had very little to do - hence the drop in final POQ from 489 to 146.


Although there's nothing in the standard SFC extract, there is one error in the detailed log that may need attention...
Code:
POQ 27 ends.
2013-09-26 20:34:05, Info                  CSI    000000d5 [SR] Verify complete
2013-09-26 20:34:05, Info                  CSI    000000d6 [SR] Verifying 100 (0x0000000000000064) components
2013-09-26 20:34:05, Info                  CSI    000000d7 [SR] Beginning Verify and Repair transaction
2013-09-26 20:34:11, Error                 CSI    000000d8@2013/9/26:19:34:11.433 (F) d:\w7rtm\base\xml\udom_microdom.cpp(3734): Error c000003e [Error,Facility=(system),Code=62 (0x003e)] originated in function MicrodomImplementation::CDomLayoutCache::AdvanceCachedPointer expression: (ulElementType == (0x2)) || (ulElementType == (0x3)) || (ulElementType == (0x5)) || (ulElementType == (0x1)) || (ulElementType == (0x6)) || (ulElementType == (0x7)) || (ulElementType == (0x4))
[gle=0x80004005]
2013-09-26 20:37:16, Info                  CSI    000000d9 [SR] Verifying 100 (0x0000000000000064) components
2013-09-26 20:37:16, Info                  CSI    000000da [SR] Beginning Verify and Repair transaction
2013-09-26 20:37:17, Info                  CSI    000000db Repair results created:
POQ 28 starts:
 
POQ 28 ends.
Unfortunately, I can't claim any knowledge as to WTH it means!
Guessing here, that the fact that the verification stage appears to have restarted, and completed successfully, means that there was a mis-read recognised by the system, which then re-read the affected data and was happy with it.


The rest of the log looks pretty clear.
My System SpecsSystem Spec
27 Sep 2013   #106
IcecoldUK

Windows 7 64 bit Home Premium
 
 

So what's the next step? Would it be worth running another SFC and checking the results one final time before I re-install all the windows updates?

Jon
My System SpecsSystem Spec
27 Sep 2013   #107
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Anything's possible
It certainly wouldn't hurt anything to do so.
My System SpecsSystem Spec
28 Sep 2013   #108
IcecoldUK

Windows 7 64 bit Home Premium
 
 

Hi Noel,

Please find the CBS logs attached. Somehow I have a feeling you will find a lot more problems, but fingers crossed.

Once you have checked the logs if you could advise on the next steps that would be great.

Jon
My System SpecsSystem Spec
29 Sep 2013   #109
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

OUCH!
There's a fair number of manifest problems - Please run a CheckSUR scan and we'll see what that has to say. You'll need to download the latest version (they updated it a week or so ago)
My System SpecsSystem Spec
29 Sep 2013   #110
IcecoldUK

Windows 7 64 bit Home Premium
 
 

I'm using Win 7 so do you mean CHKDSK rather than CheckSUR? And where would I download the latest version please?

Jon
My System SpecsSystem Spec
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 Problem Installing SP1 - Windows 7 Home Premium 64 bit




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