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Windows 7: Problem Installing SP1 - Windows 7 Home Premium 64 bit


03 Aug 2013   #21

Windows 7 64 bit Home Premium
 
 

Hi guys, sorry for the delay getting back to you. I'm at my girlfriends for the weekend. I did try a few updates before I left, and it seemed about 70% were successfully installed, while a few have been troublesome and I had to rerun the fix tool inbetween updates. I ran the SFC and i think it came back clear "no violations were found". I noticed that IE 9 did not want to install as I tried it a few times but IE was still showing as version 8. I've also had an issue with the nvidia kernel driver crashing and successfully restoring? Could they be related?

Jon


My System SpecsSystem Spec
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03 Aug 2013   #22

Windows 7 Pro. 64/SP-1
 
 

Are you saying you are using I.E.8.

Take a look back at post #20
My System SpecsSystem Spec
04 Aug 2013   #23

Windows 7 64 bit Home Premium
 
 

Yes, the current version installed is IE 8 which is strange because I thought IE 9 would have been included in the SP1 update automatically?

I followed the instructions at #20 yesterday morning and still received errors

Jon
My System SpecsSystem Spec
.


04 Aug 2013   #24

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

IE upgrades are not included in Service Packs - ever

We need the requested logs from those instructions - without them we're just guessing.
My System SpecsSystem Spec
04 Aug 2013   #25

Windows 7 64 bit Home Premium
 
 

I'll get the logs posted either later tonight or tomorrow morning once I'm home from my girlfriends. Thanks for the help guys.

Jon
My System SpecsSystem Spec
04 Aug 2013   #26

Windows 7 64 bit Home Premium
 
 

CBS log attached as requested.

Jon


Attached Files
File Type: zip CBS.zip (1.11 MB, 1 views)
My System SpecsSystem Spec
04 Aug 2013   #27

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

The CBS log is only one of the files we need.
It indicated that the CheckSUR had work to do - but we also need the other files to confirm what was fixed, and what remains to be done.
My System SpecsSystem Spec
04 Aug 2013   #28

Windows 7 64 bit Home Premium
 
 

Hi Noel,

My apologies, I read the instructions wrong. I thought you needed the CBS log, not the entire folder...

Please find the complete CBS folder attached. Please note that due to the files size i have had to zip the CBS log separately to the other CheckSUR logs. I've also attached a screen shot of my current I.E 8 which ive been trying to upgrade to I.E 9/10, and also some error messages

Jon


Attached Thumbnails
Problem Installing SP1 - Windows 7 Home Premium 64 bit-error.jpg  
Attached Images
 
Attached Files
File Type: zip CheckSUR.zip (7.06 MB, 2 views)
My System SpecsSystem Spec
05 Aug 2013   #29

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

The CheckSUR is clear - surprisingly, considering the errors in the CBS.logs!
You have a number of registry bitflips - 113 of them, that I've found.
I can try resolving these manually, but it will take some time, and effort on both our parts - or you can attempt a repair install and hope that it cures most, if not all of them.

If you want to go ahead and try fixing this manually, please copy the C:\Windows\system32\config\COMPONENTS file (no extension) to your desktop, then compress the copy, and upload it to your SkyDrive or other favoured fileshare site, and post a link.
I'll take a look, and see what I can do with it.
My System SpecsSystem Spec
05 Aug 2013   #30

Windows 7 64 bit Home Premium
 
 

Thank you for taking the time to review the logs, its much appreciated.


Would you mind if i ask what "registry bitflips" are, I'm just curious. I'll try the repair install first since its a clean install anyway so i have nothing to lose, and hopefully it'll save us both some time. Is there any particular way i should carry out the repairs?


Any ideas what would cause such errors on a fresh install?


Jon
My System SpecsSystem Spec
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 Problem Installing SP1 - Windows 7 Home Premium 64 bit




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