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Windows 7: Windows update repeatedly fails; occasional BSOD Stop error 0x0093

22 Oct 2013   #51
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Nice one, Tom!

nailed it -
Code:
Summary:
Seconds executed: 610
 Found 61 errors
 Fixed 54 errors
  CSI Manifest Missing Total count: 2
  Fixed: CSI Manifest Missing.  Total count: 2
  CSI Manifest All Zeros Total count: 52
  Fixed: CSI Manifest All Zeros.  Total count: 52
  CSI Payload File Missing Total count: 7
Just the SFC stuff to do now
I'll leave you to it


My System SpecsSystem Spec
.
22 Oct 2013   #52
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

slvdtech - please post your CBS.log file for Tom to check through
My System SpecsSystem Spec
22 Oct 2013   #53
svldtech

Windows 7 Pro 64bit
 
 

oh sorry about that. Having allergy fits and not quite on top of my game today.
My System SpecsSystem Spec
.

23 Oct 2013   #54
tom982

Microsoft Community Contributor Award Recipient

Windows 8.1 Pro x64
 
 

Hi svldtech,

No worries, hope you're okay now!

Your CBS log shows that SFC detected a few corrupt files but appears it was able to repair all of them. There is also this error in your log:

Code:
2013-10-17 15:17:15, Info                  CSI    00000333 Creating NT transaction (seq 2), objectname [6]"(null)"
2013-10-17 15:17:15, Info                  CSI    00000334 Created NT transaction (seq 2) result 0x00000000, handle @0x18e4
2013-10-17 15:17:15, Error                 CSI    00000335 (F) STATUS_RM_NOT_ACTIVE #6833477# from Windows::Rtl::SystemImplementation::DirectFileSystemProvider::SysCreateFile(flags = (AllowSharingViolation|AllowTransactionalConflict|0x00000400), handle = {provider=NULL, handle=0}, da = (FILE_GENERIC_READ), oa = @0xcedb38->OBJECT_ATTRIBUTES {s:48; rd:NULL; on:[39]"\SystemRoot\WinSxS\Temp\PendingRenames\"; a:(OBJ_CASE_INSENSITIVE)}, iosb = @0xcedbc0, as = (null), fa = (FILE_ATTRIBUTE_DIRECTORY), sa = (FILE_SHARE_READ|FILE_SHARE_WRITE|FILE_SHARE_DELETE), cd = FILE_OPEN, co = (FILE_DIRECTORY_FILE|FILE_SYNCHRONOUS_IO_NONALERT|0x00004000), eab = NULL, eal = 0, disp = Invalid)
[gle=0xd0190005]
2013-10-17 15:17:15, Error                 CSI    00000336@2013/10/17:22:17:15.09 (F) d:\win7sp1_gdr\base\wcp\sil\merged\ntu\ntsystem.cpp(2057): Error STATUS_RM_NOT_ACTIVE originated in function Windows::Rtl::SystemImplementation::DirectFileSystemProvider::SysCreateFile expression: (null)
[gle=0x80004005]
2013-10-17 15:17:15, Info                  CBS    Succesfully flushed NtfsLog.etl
2013-10-17 15:17:15, Info                  CBS    Succesfully added NtfsLog.etl to WER Report
2013-10-17 15:17:16, Error                 CSI    00000337 (F) STATUS_RM_NOT_ACTIVE #6833476# from Windows::Rtl::SystemImplementation::CSystemIsolationLayer_IRtlSystemIsolationLayerTearoff::OpenFilesystemDirectory(flags = (SharingViolationIsOk|TransactionalConflictIsOk|DeletePendingIsOk), da = (FILE_GENERIC_READ), dn = [ml:192{96},l:78{39}]"\SystemRoot\WinSxS\Temp\PendingRenames\", sa = (FILE_SHARE_READ|FILE_SHARE_WRITE|FILE_SHARE_DELETE), oo = (FILE_DIRECTORY_FILE|FILE_SYNCHRONOUS_IO_NONALERT|FILE_OPEN_FOR_BACKUP_INTENT), dir = NULL, disp = Invalid)
[gle=0xd0190005]
2013-10-17 15:17:16, Error                 CSI    00000338 (F) STATUS_RM_NOT_ACTIVE #6833475# from RtlRunPrimitiveOperationsFromCallbacksAgainstSil(...)[gle=0xd0190005]
2013-10-17 15:17:16, Error                 CSI    00000339 (F) STATUS_RM_NOT_ACTIVE #6833470# from ApplyTransactionPOQsToSil(...)[gle=0xd0190005]
2013-10-17 15:17:16, Error                 CSI    0000033a@2013/10/17:22:17:16.120 (F) d:\win7sp1_gdr\base\wcp\componentstore\com\store_transaction.cpp(1021): Error STATUS_RM_NOT_ACTIVE originated in function ApplyTransactionPOQsToSil expression: (null)
[gle=0x80004005]
2013-10-17 15:17:16, Info                  CBS    Succesfully flushed NtfsLog.etl
2013-10-17 15:17:16, Info                  CBS    Succesfully added NtfsLog.etl to WER Report
2013-10-17 15:27:19, Info                  CBS    Reboot mark refs incremented to: 1
2013-10-17 15:27:19, Info                  CBS    Scavenge: Starts
2013-10-17 15:27:19, Info                  CSI    0000033b@2013/10/17:22:27:19.691 CSI Transaction @0x229620 initialized for deployment engine {d16d444c-56d8-11d5-882d-0080c847b195} with flags 00000002 and client id [10]"TI6.0_0:0/"

2013-10-17 15:27:19, Info                  CBS    Scavenge: Begin CSI Store
2013-10-17 15:27:20, Info                  CSI    0000033c Performing 1 operations; 1 are not lock/unlock and follow:
  Scavenge (8): flags: 00000017
2013-10-17 15:27:20, Info                  CSI    0000033d Creating NT transaction (seq 3), objectname [6]"(null)"
2013-10-17 15:27:20, Info                  CSI    0000033e Created NT transaction (seq 3) result 0x00000000, handle @0xddc
2013-10-17 15:27:20, Error                 CSI    0000033f (F) STATUS_RM_NOT_ACTIVE #7400224# from Windows::Rtl::SystemImplementation::DirectFileSystemProvider::SysCreateFile(flags = 0, handle = {provider=NULL, handle=0}, da = (SYNCHRONIZE), oa = @0x283e8e0->OBJECT_ATTRIBUTES {s:48; rd:NULL; on:[28]"\SystemRoot\WinSxS\Manifests"; a:(OBJ_CASE_INSENSITIVE)}, iosb = @0x283e990, as = (null), fa = (FILE_ATTRIBUTE_DIRECTORY), sa = (FILE_SHARE_READ|FILE_SHARE_WRITE|FILE_SHARE_DELETE), cd = FILE_OPEN_IF, co = (FILE_DIRECTORY_FILE|FILE_SYNCHRONOUS_IO_NONALERT|0x00004000), eab = NULL, eal = 0, disp = Invalid)
[gle=0xd0190005]
2013-10-17 15:27:20, Error                 CSI    00000340@2013/10/17:22:27:20.936 (F) d:\win7sp1_gdr\base\wcp\sil\merged\ntu\ntsystem.cpp(2057): Error STATUS_RM_NOT_ACTIVE originated in function Windows::Rtl::SystemImplementation::DirectFileSystemProvider::SysCreateFile expression: (null)
[gle=0x80004005]
2013-10-17 15:27:20, Info                  CBS    Succesfully flushed NtfsLog.etl
2013-10-17 15:27:20, Info                  CBS    Succesfully added NtfsLog.etl to WER Report
2013-10-17 15:27:20, Error                 CSI    00000341 (F) STATUS_RM_NOT_ACTIVE #7400223# from Windows::Rtl::SystemImplementation::CDirectory::CreateNewDirectory(...)[gle=0xd0190005]
2013-10-17 15:27:21, Error                 CSI    00000342 (F) STATUS_RM_NOT_ACTIVE #6833565# from CCSDirectTransaction::OperateEnding at index 0 of 1 operations, disposition 0[gle=0xd0190005]
2013-10-17 15:27:21, Error                 CSI    00000343 (F) HRESULT_FROM_WIN32(6801) #6833499# from Windows::COM::CComponentStore::InternalTransact(...)[gle=0x80071a91]
2013-10-17 15:27:21, Error                 CSI    00000344 (F) HRESULT_FROM_WIN32(6801) #6833497# from Windows::ServicingAPI::CCSITransaction::ICSITransaction_Commit(Flags = 22 (0x00000016), pSink = NULL, disp = 0, coldpatching = FALSE)[gle=0x80071a91]
2013-10-17 15:27:21, Error                 CSI    00000345 (F) HRESULT_FROM_WIN32(6801) #6833496# 1707606 us from Windows::ServicingAPI::CCSITransaction_ICSITransaction::Commit(flags = 0x00000016, pSink = NULL, disp = 0)
[gle=0x80071a91]
2013-10-17 15:27:21, Info                  CBS    Scavenge: Failed to commit scavenging of CSI store. [HRESULT = 0x80071a91 - ERROR_RM_NOT_ACTIVE]
2013-10-17 15:27:21, Info                  CSI    00000346@2013/10/17:22:27:21.052 CSI Transaction @0x229620 destroyed
2013-10-17 15:27:21, Info                  CBS    Warning: Failed to scavenge CSI store. [HRESULT = 0x80071a91 - ERROR_RM_NOT_ACTIVE]
2013-10-17 15:27:21, Info                  CBS    Reboot mark refs: 0
2013-10-17 15:27:21, Info                  CBS    Warning: Failed while executing service idle processing. [HRESULT = 0x80071a91 - ERROR_RM_NOT_ACTIVE]
2013-10-17 15:27:21, Info                  CBS    Warning: Failed to execute service idle processing. Error code: 0X80071a91 [HRESULT = 0x80071a91 - ERROR_RM_NOT_ACTIVE]
Command Prompt

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.
  1. Click on the Start button and in the search box, type Command Prompt
  2. When you see Command Prompt on the list, right-click on it and select Run as administrator
  3. When command prompt opens, copy and paste the following commands into it, press enter after each

    fsutil resource setautoreset true %systemdrive%\

    attrib -r -s -h %SystemRoot%\System32\Config\TxR\*
    del %SystemRoot%\System32\Config\TxR\*

    attrib -r -s -h %SystemRoot%\System32\SMI\Store\Machine\*
    del %SystemRoot%\System32\SMI\Store\Machine\*.tm*
    del %SystemRoot%\System32\SMI\Store\Machine\*.blf
    del %SystemRoot%\System32\SMI\Store\Machine\*.regtrans-ms
  1. Type Y and press enter if you are asked "Are you sure" to any line.
  2. Right-click on the Command Prompt window and click Select All, this will invert all of the colours by selecting the text, now press enter. All of this text is now copied.
  3. Paste (Ctrl+V) it into your next post please.

SFC Scan
  1. Click on the Start button and in the search box, type Command Prompt
  2. When you see Command Prompt on the list, right-click on it and select Run as administrator
  3. When command prompt opens, copy and paste the following commands into it, press enter after each

    sfc /scannow

    Wait for this to finish before you continue

    copy %windir%\logs\cbs\cbs.log %userprofile%\Desktop\cbs.txt

  4. This will create a file, cbs.txt on your Desktop. Please attach this to your next post.

Tom
My System SpecsSystem Spec
23 Oct 2013   #55
svldtech

Windows 7 Pro 64bit
 
 

Thanks, I am feeling somewhat better. We have a cat at work which makes my allergies flare up.

Here is the result of the command:

Code:
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

C:\Users\Admin>fsutil resource setautoreset true %systemdrive%\
The operation completed successfully.

C:\Users\Admin>
C:\Users\Admin>attrib -r -s -h %SystemRoot%\System32\Config\TxR\*

C:\Users\Admin>del %SystemRoot%\System32\Config\TxR\*
C:\Windows\System32\Config\TxR\*, Are you sure (Y/N)?
C:\Windows\System32\Config\TxR\*, Are you sure (Y/N)? Y
C:\Windows\System32\Config\TxR\{973cbaad-147a-11e3-b9d3-806e6f6e6963}.TM.blf
The process cannot access the file because it is being used by another process.
C:\Windows\System32\Config\TxR\{973cbaad-147a-11e3-b9d3-806e6f6e6963}.TMContaine
r00000000000000000001.regtrans-ms
The process cannot access the file because it is being used by another process.
C:\Windows\System32\Config\TxR\{973cbaad-147a-11e3-b9d3-806e6f6e6963}.TMContaine
r00000000000000000002.regtrans-ms
The process cannot access the file because it is being used by another process.

C:\Users\Admin>

I'm starting the SFC scan now and will post back later
My System SpecsSystem Spec
23 Oct 2013   #56
svldtech

Windows 7 Pro 64bit
 
 

The SFC scan again gave the error "Windows Resource Protection could not perform the requested operation."

I have attached the CBS file.
My System SpecsSystem Spec
23 Oct 2013   #57
tom982

Microsoft Community Contributor Award Recipient

Windows 8.1 Pro x64
 
 

Hi svldtech,

I can't see any attachment, could you try again please?

Tom
My System SpecsSystem Spec
23 Oct 2013   #58
svldtech

Windows 7 Pro 64bit
 
 

I don't see it either. Weird. I'll try again.
My System SpecsSystem Spec
23 Oct 2013   #59
tom982

Microsoft Community Contributor Award Recipient

Windows 8.1 Pro x64
 
 

Hi svldtech,

In my previous fix, it appears you didn't run command prompt as an administrator, can you try the instructions again please?

Windows update repeatedly fails; occasional BSOD Stop error 0x0093

Tom
My System SpecsSystem Spec
23 Oct 2013   #60
svldtech

Windows 7 Pro 64bit
 
 

I could have sworn I did, but I know I did for sure this time. I almost always run as administrator.

Code:
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

C:\Users\Admin>fsutil resource setautoreset true %systemdrive%\
The operation completed successfully.

C:\Users\Admin>attrib -r -s -h %SystemRoot%\System32\Config\TxR\*

C:\Users\Admin>del %SystemRoot%\System32\Config\TxR\*
C:\Windows\System32\Config\TxR\*, Are you sure (Y/N)? Y
C:\Windows\System32\Config\TxR\{973cbaac-147a-11e3-b9d3-806e6f6e6963}.TxR.0.regt
rans-ms
The process cannot access the file because it is being used by another process.
C:\Windows\System32\Config\TxR\{973cbaac-147a-11e3-b9d3-806e6f6e6963}.TxR.1.regt
rans-ms
The process cannot access the file because it is being used by another process.
C:\Windows\System32\Config\TxR\{973cbaac-147a-11e3-b9d3-806e6f6e6963}.TxR.2.regt
rans-ms
The process cannot access the file because it is being used by another process.
C:\Windows\System32\Config\TxR\{973cbaac-147a-11e3-b9d3-806e6f6e6963}.TxR.blf
The process cannot access the file because it is being used by another process.
C:\Windows\System32\Config\TxR\{973cbaad-147a-11e3-b9d3-806e6f6e6963}.TM.blf
The process cannot access the file because it is being used by another process.
C:\Windows\System32\Config\TxR\{973cbaad-147a-11e3-b9d3-806e6f6e6963}.TMContaine
r00000000000000000001.regtrans-ms
The process cannot access the file because it is being used by another process.
C:\Windows\System32\Config\TxR\{973cbaad-147a-11e3-b9d3-806e6f6e6963}.TMContaine
r00000000000000000002.regtrans-ms
The process cannot access the file because it is being used by another process.

C:\Users\Admin>attrib -r -s -h %SystemRoot%\System32\SMI\Store\Machine\*

C:\Users\Admin>del %SystemRoot%\System32\SMI\Store\Machine\*.tm*

C:\Users\Admin>del %SystemRoot%\System32\SMI\Store\Machine\*.blf
Could Not Find C:\Windows\System32\SMI\Store\Machine\*.blf

C:\Users\Admin>del %SystemRoot%\System32\SMI\Store\Machine\*.regtrans-ms
Could Not Find C:\Windows\System32\SMI\Store\Machine\*.regtrans-ms

C:\Users\Admin>
And I'm rerunning the SFC scan
My System SpecsSystem Spec
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 Windows update repeatedly fails; occasional BSOD Stop error 0x0093




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