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Windows 7: Windows Update Error 8024402f


04 Aug 2013   #1

Windows 7 Home Premium 64bit
 
 
Windows Update Error 8024402f

I just bought a new desktop computer. Did a fresh raw install of Windows 7 OEM onto a blank hard drive. The computer is connected directly to my modem. I have an internet connection and have no issue loading most sites.
I'm clearly having some kind of connection issue, but I can't figure it out. Windows Update keeps giving me error 8024402F, which is related to the comp. not reaching the update servers. This seems to be a larger problem though. I can't update my steam account or connect to the steam network. On top of that, some websites won't load, particularly microsoft sites. They just time out. I have seen a few errors in the event log about finding the master browser. Not sure if that's related.
I've tried running the microsoft fix it in aggressive mode and run the network troubleshooting application. Both fix any issues they find, but I keep having the same issues.
I just ran the MGA diagnostic. Here's the report:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-KHPHB-67RWW-3CB7P
Windows Product Key Hash: 5TYwZdlhw6GdoPN2xkupnXoKZjI=
Windows Product ID: 00359-OEM-8704135-75109
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {D9854B7E-E5AA-4BB1-A280-EA2B135BAE8F}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_rtm.101119-1850
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: F:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{D9854B7E-E5AA-4BB1-A280-EA2B135BAE8F}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-3CB7P</PKey><PID>00359-OEM-8704135-75109</PID><PIDType>3</PIDType><SID>S-1-5-21-1227850896-3644243108-752939156</SID><SYSTEM><Manufacturer>ASUSTeK Computer INC.</Manufacturer><Model>CM6330_CM6630_CM6730_CM6830_M11AA-8</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0507</Version><SMBIOSVersion major="2" minor="7"/><Date>20130115000000.000000+000</Date></BIOS><HWID>5CF93D07018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
Activation ID: 586bc076-c93d-429a-afe5-a69fbc644e88
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00174-041-375109-02-1033-7601.0000-2152013
Installation ID: 012026934341493581901853049324035566364800517503925212
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 3CB7P
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 8/4/2013 10:23:13 AM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Not Registered - 0x80040154
Admin Service: Not Registered - 0x80040154
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: OAAAAAIABgABAAEAAAACAAAAAQABAAEAonZ8r4rB+W9iNErddMTg2+oCZMcQjPCvYj12FXAVlmM=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC ALASKA A M I
FACP ALASKA A M I
HPET ALASKA A M I
MCFG ALASKA A M I
FPDT ALASKA A M I
SSDT IdeRef IdeTable
SSDT IdeRef IdeTable
SSDT IdeRef IdeTable
MSDM ALASKA A M I
DMAR INTEL SNB
BGRT ALASKA A M I

Please Help!


My System SpecsSystem Spec
.

04 Aug 2013   #2

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

I doubt that this is activation/validation -related.

Please follow the Windows Update Posting Instructions and post the requested data
Please also post your c:\Windows\windowsupdate.log file
My System SpecsSystem Spec
Reply

 Windows Update Error 8024402f




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