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Windows 7 SP1 and IE 9 updates fails. Error codes: 9C48 & 800B0100
Hello,
I im trying to help a friend with his computer. It tries to install these 2 updates but it fails every time.
The computer is running Win 7 32 bit. Antivirus is MSS and I have tried to turn off "Real Time Protection"
Have also scanned the computer for malware with: mbam, combofix and Hitman Pro
I have tried several times. Also in Clean Boot.
I have also tried to uninstall Explorer 9 both automatically and manually with no luck.
The first time i ran the System Update Readiness Tool the logs pointed me towards KB2817183.
I downloaded this pack and expanded the .mum and the .cat files to ...\Servicing\Packages folder and then ran the SURT again.
This time it fixed most of the errors, but the errors in the log below remains. I have tried to download the files both in English and Norwegian version with no luck.
=================================
Checking System Update Readiness.
Binary Version 6.1.7601.21645
Package Version 19.0
2013-08-06 20:29
Checking Windows Servicing Packages
Checking Package Manifests and Catalogs
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_for_KB2817183~31bf3856ad364e35~x86~~9.4.1.0.mum Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_for_KB2817183~31bf3856ad364e35~x86~~9.4.1.0.cat
Checking Package Watchlist
Checking Component Watchlist
Checking Packages
Checking Component Store
Summary:
Seconds executed: 339
Found 2 errors
CBS MUM Corrupt Total count: 1
CBS Catalog Corrupt Total count: 1
Unavailable repair files:
servicing\packages\Package_for_KB2817183~31bf3856ad364e35~x86~~9.4.1.0.mum
servicing\packages\Package_for_KB2817183~31bf3856ad364e35~x86~~9.4.1.0.mum
servicing\packages\Package_for_KB2817183~31bf3856ad364e35~x86~~9.4.1.0.cat
servicing\packages\Package_for_KB2817183~31bf3856ad364e35~x86~~9.4.1.0.cat
The sfc /scannow gives me info about problems with some files, but is not able to fix them.
Please see attached logfiles.
Any hints is highly appreciated as I am about to give up now :-(
BR
Stefan
Attachment 280117