Issue: Windows 7, Build 7601, This copy of Windows is not Genuine


  1. Posts : 6
    Windows 7 Pro
       #1

    Issue: Windows 7, Build 7601, This copy of Windows is not Genuine


    Sorry about posting my request elsewhere.

    Here's my dilemma: I had a desktop system where I virtually replaced all components except my Intel SSD (I only have Win 7 & "programs" installed on this drive). My old OS was Win 7, 32 bit. Since I got a nice 64 bit motherboard/CPU, I purchased Win 7, 64 bit. When I got my new system started, I had all kinds of problems (so many, I can't remember all the details). When I finally got the 64 bit version of Windows 7 to install, it never did ask me to enter the Product Key!?!? It registered/kept the product key from the 32 bit version! After several weeks of trouble-free operation, I now have the "black desktop" with "Windows 7, Build 7601, This copy of Windows is not genuine." Every-time I restart windows, it want me to enter a new product key and "I know" that I'm entering the correct characters.


    The following quoted info seemed like a good place to start so I followed this information:

    NoelDP said:
    Please download and install Malwarebytes Anti-malware (free version) - UNtick 'Enable free trial of MBAM PRO' at the end of the installation - from www.malwarebytes.org and update it, then run a full scan in your main account, and Quick scans in any other user accounts.

    Delete everything it finds

    Please run a full CHKDSK and SFC scan....
    Click on Start > All Programs > Accessories
    Right-click on the Command Prompt entry
    Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.

    At the Command prompt, type
    CHKDSK C: /R
    and hit the Enter key.

    You will be told that the drive is locked,
    and the CHKDSK will run at he next boot - hit the Y key, and then reboot.
    The chkdsk will take a few hours depending on the size of the drive, so be patient!
    After the CHKDSK has run, Windows should boot normally (possibly after a second auto-reboot) - then run the SFC.

    SFC -System File Checker - Instructions
    Click on Start > All Programs > Accessories
    Right-click on the Command Prompt entry
    Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.
    At the Command prompt, type
    SFC /SCANNOW
    and hit the Enter key

    Wait for the scan to finish - make a note of any error messages - and then reboot.
    Post a new MGADiag report with details of any error messages encountered.

    Here's the result of the SFC Checker:

    C:\Windows\system32>SFC /SCANNOW

    Beginning system scan. This process will take some time.

    Beginning verification phase of system scan.
    Verification 100% complete.

    Windows Resource Protection did not find any integrity violations.




    Here's the MGADiag Report, after performing the tasks stated above:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-VMPFJ-WXWVB-3TBKJ
    Windows Product Key Hash: +Nu6db/6nHrJ/Hasa/2bHQD1dog=
    Windows Product ID: 00371-OEM-9308582-48321
    Windows Product ID Type: 8
    Windows License Type: COA SLP
    Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {C716809F-8E66-4F20-9A3B-B386790390FF}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.130318-1533
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Professional Edition 2003 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet\Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{C716809F-8E66-4F20-9A3B-B386790390FF}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-3TBKJ</PKey><PID>00371-OEM-9308582-48321</PID><PIDType>8</PIDType><SID>S-1-5-21-1346856066-283211182-1599315892</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0302</Version><SMBIOSVersion major="2" minor="7"/><Date>20120508000000.000000+000</Date></BIOS><HWID>AF753D07018400F2</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>257E4740129ED00</Val><Hash>o1XdC9TH4EIDDLZogGqwoaAQIjo=</Hash><Pid>73931-640-2126145-57785</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="11" Result="100"/><App Id="16" Version="11" Result="100"/><App Id="18" Version="11" Result="100"/><App Id="19" Version="11" Result="100"/><App Id="1A" Version="11" Result="100"/><App Id="1B" Version="11" Result="100"/><App Id="44" Version="11" Result="100"/></Applications></Office></Software></GenuineResults>

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
    Activation ID: da22eadd-46dc-4056-a287-f5041c852470
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00371-00186-085-848321-02-1033-7601.0000-2202013
    Installation ID: 008676892033013133728144457365681655142752555193187372
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 3TBKJ
    License Status: Notification
    Notification Reason: 0xC004F009 (grace time expired).
    Remaining Windows rearm count: 3
    Trusted time: 8/8/2013 2:09:15 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 7:8:2013 07:18
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: NgAAAAIABAABAAEAAAACAAAAAgABAAEAwiKo04BPRg9kx5gmeDR0xHKlMrOKm8rEfNufPDQh

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
    ACPI Table Name OEMID Value OEMTableID Value
    APIC ALASKA A M I
    FACP ALASKA A M I
    HPET ALASKA A M I
    MCFG ALASKA OEMMCFG.
    SSDT AMICPU PROC
    BGRT ALASKA A M I



    I attempted to "repair" the Windows 7 install by booting from the DVD. I got the following error message:

    System Recovery Options
    This version of System Recovery Options is not compatible wuth the version of Windows you are trying to repair. Try using a recovery disc that is compatible with this version of Windows.
      My Computer


  2. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #2

    You say that you purchased Windows 7 - where from?
    The installed License Type is COA_SLP, which is not available to the general public, and can only be sold pre-installed by a major manufacturer. If you did indeed purchase this retail, then it's a counterfeit.

    Does the Product Key in the report agree with the one from your purchase?
    If not, use the option to change the product Key to the proper one.
      My Computer


  3. Posts : 6
    Windows 7 Pro
    Thread Starter
       #3

    The product key in the report is the correct key. I've attempted to re enter the product key to no avail.

    I bought Win 7 Pro from an online retailer and can't seem to find my receipt. It's a Dell branded CD. That's what I get for thinking that I was saving money. Never had this problem before but I guess Microsoft is pickier about this now
      My Computer


  4. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #4

    You have a custom built PC and using an OEM Product Key ? That is counterfeit . Purchase a legit Windows 7 OEM builders version or a Retail version.

    Take a look at Newegg.com
      My Computer


  5. Posts : 6
    Windows 7 Pro
    Thread Starter
       #5

    Thank VistaKing and NoelDP. I went ahead and ordered a OEM Builders version of Win 7, which I unfortunately thought I was purchasing when I bought the one I have. Oh well; live and learn!
      My Computer


  6. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #6

    developed said:
    The product key in the report is the correct key. I've attempted to re enter the product key to no avail.

    I bought Win 7 Pro from an online retailer and can't seem to find my receipt. It's a Dell branded CD. That's what I get for thinking that I was saving money. Never had this problem before but I guess Microsoft is pickier about this now
    Such scams are unfortunately common - and many people get caught by them.
    It's not legal to sell OEM-Branded Windows software on the open market - and sale of OEM_SLP Keys is likewise illegal.
    You should demand a refund from the vendor, and report them to the authorities and to Microsoft.
      My Computer


  7. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #7

    System Builders version is a 1 time install to a hardware .


    Retail versions you could reinstall on as many new hardware possible.
      My Computer


  8. Posts : 6
    Windows 7 Pro
    Thread Starter
       #8

    NoelDP: I really can't believe I don't have "some" form of a receipt (email, invoice, etc) as I write-off this type of purchase for my business! If I come across it (I actually just finished doing my taxes for "last" year), I will do as you suggested - that's payback for ripping me off!

    VistaKing: Thanks for that information!
      My Computer


 

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