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Windows 7: IE10 updating failed, code 9c48

11 Aug 2013   #1

Windows 7 32 bit
 
 
IE10 updating failed, code 9c48

Hi to all!

My problem is very similar to many others, described on the forum. So, while updating IE 10 through Windows Update Center I've got error with code 9C48. Here is what I have in event viewer: "Installation Failure: Windows failed to install the following update with error 0x80070643: Internet Explorer 10 for Windows 7" That is the only one updating, that cuoldn't be installed, all of the others updates installing successfuly. I try to do everything, but nothing helps=(

I make a zip copy of CBS folder, and attached it to post. I will be grateful for any help! Thanks in advence!
Paul



Attached Files
File Type: zip CBS.zip (3.37 MB, 12 views)
My System SpecsSystem Spec
.

14 Aug 2013   #2

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

The SFC scan found the following problems...
Code:
 Line 3390: 2013-08-10 19:40:47, Info                  CSI    00000250 [SR] Repairing 11 (0x0000000b) components
 Line 3391: 2013-08-10 19:40:47, Info                  CSI    00000251 [SR] Beginning Verify and Repair transaction
 Line 3394: 2013-08-10 19:40:47, Info                  CSI    00000253 [SR] Cannot repair member file [l:22{11}]"inetcpl.cpl" of Microsoft-Windows-IE-InternetControlPanel, Version = 10.2.9200.16521, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 3397: 2013-08-10 19:40:47, Info                  CSI    00000255 [SR] Cannot repair member file [l:22{11}]"ieproxy.dll" of Microsoft-Windows-IE-IEProxy, Version = 10.2.9200.16521, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 3400: 2013-08-10 19:40:47, Info                  CSI    00000257 [SR] Cannot repair member file [l:30{15}]"mshtmlmedia.dll" of Microsoft-Windows-IE-HTMLRenderingMedia, Version = 10.2.9200.16521, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 3403: 2013-08-10 19:40:47, Info                  CSI    00000259 [SR] Cannot repair member file [l:24{12}]"webcheck.dll" of Microsoft-Windows-IE-OfflineFavorites, Version = 10.2.9200.16521, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 3406: 2013-08-10 19:40:47, Info                  CSI    0000025b [SR] Cannot repair member file [l:22{11}]"icardie.dll" of Microsoft-Windows-IE-Infocard, Version = 10.2.9200.16521, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 3409: 2013-08-10 19:40:47, Info                  CSI    0000025d [SR] Cannot repair member file [l:24{12}]"iedkcs32.dll" of Microsoft-Windows-IE-AdminKitBranding, Version = 10.2.9200.16521, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 3412: 2013-08-10 19:40:47, Info                  CSI    0000025f [SR] Cannot repair member file [l:22{11}]"install.ins" of Microsoft-Windows-IE-AdminKitBranding, Version = 10.2.9200.16521, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 3415: 2013-08-10 19:40:47, Info                  CSI    00000261 [SR] Cannot repair member file [l:24{12}]"licmgr10.dll" of Microsoft-Windows-IE-Controls, Version = 10.2.9200.16521, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 3418: 2013-08-10 19:40:47, Info                  CSI    00000263 [SR] Cannot repair member file [l:22{11}]"iesetup.dll" of Microsoft-Windows-IE-Setup-Support, Version = 10.2.9200.16521, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 3421: 2013-08-10 19:40:47, Info                  CSI    00000265 [SR] Cannot repair member file [l:22{11}]"ieuinit.inf" of Microsoft-Windows-IE-Setup-Support, Version = 10.2.9200.16521, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 3424: 2013-08-10 19:40:47, Info                  CSI    00000267 [SR] Cannot repair member file [l:24{12}]"iernonce.dll" of Microsoft-Windows-IE-Setup-Support, Version = 10.2.9200.16521, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 3427: 2013-08-10 19:40:47, Info                  CSI    00000269 [SR] Cannot repair member file [l:24{12}]"ie4uinit.exe" of Microsoft-Windows-IE-Setup-Support, Version = 10.2.9200.16521, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 3430: 2013-08-10 19:40:47, Info                  CSI    0000026b [SR] Cannot repair member file [l:24{12}]"ieapfltr.dll" of Microsoft-Windows-IE-AntiPhishFilter, Version = 10.2.9200.16521, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 3433: 2013-08-10 19:40:47, Info                  CSI    0000026d [SR] Cannot repair member file [l:24{12}]"ieapfltr.dat" of Microsoft-Windows-IE-AntiPhishFilter, Version = 10.2.9200.16521, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 3436: 2013-08-10 19:40:47, Info                  CSI    0000026f [SR] Cannot repair member file [l:14{7}]"url.dll" of Microsoft-Windows-IE-WinsockAutodialStub, Version = 10.2.9200.16521, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
I'll post a fix when I can - hopefully tomorrow
My System SpecsSystem Spec
15 Aug 2013   #3

Windows 7 32 bit
 
 

Thank you very much!
My System SpecsSystem Spec
.


16 Aug 2013   #4

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

I'm having a problem sourcing one of the files - ieproxy.dll - as it was already superceded when IE10 went RTM.I'll have to download a few more patches and see if I can find it.
Back later
My System SpecsSystem Spec
16 Aug 2013   #5

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Found it

I've uploaded a file - imdaa.zip - to my SkyDrive at Noel's SkyDrive
Please download and save it.

Right-click on the saved file and select Extract all...
Change the target to C:\ and click on Extract
Close all windows (it would be a good idea to print these instructions!)
Now reboot to the Repair Environment - as soon as the machine restarts, start tapping F8 - this should bring up the Advanced Boot Menu, at the top of which should be the option 'Repair my Computer'
Pick that
You'll have to log in with your username and password.

Pick the option to use a Command Prompt
At the prompt type
DIR C:\imdaa
hit the enter key - if you get a 'Not Found' error try
DIR D:\imdaa
or
DIR E:\imdaa


The drive letter in use when you find the folder will need to be substituted (for<drive>) into the following command...

XCOPY <drive>:\imdaa <drive>:\windows\winsxs /y /i /s /v /h

(e.g.XCOPY P:\wfire P:\windows\winsxs /y /i /s /v /h )

run the command (it should take almost no time)and when the prompt returns, type
EXIT
and hit the Enter key to exit Command Prompt - reboot to Normal Mode Windows.

Now run SFC /SCANNOW in an Elevated Command Prompt
then reboot and upload the new CBS.log file to your SkyDrive Public folder, and post a new link

Also run a new MGADiag report, and post the result.
My System SpecsSystem Spec
18 Aug 2013   #6

Windows 7 32 bit
 
 

Oh! Thank you very much! I did everything you wrote by your instruction, and all files have been copied successfuly! So here are the new CBS and MGADiag reports.


Attached Files
File Type: zip CBS.zip (3.50 MB, 4 views)
File Type: txt mgadiag.txt (4.8 KB, 4 views)
My System SpecsSystem Spec
18 Aug 2013   #7

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

The MGADiag appears clear
The SFC scan still shows a few errors....
Code:
 Line 20334: 2013-08-18 13:41:03, Info                  CSI    00000201 [SR] Repairing 3 components
 Line 20335: 2013-08-18 13:41:03, Info                  CSI    00000202 [SR] Beginning Verify and Repair transaction
 Line 20338: 2013-08-18 13:41:03, Info                  CSI    00000204 [SR] Cannot repair member file [l:22{11}]"iesetup.dll" of Microsoft-Windows-IE-Setup-Support, Version = 10.2.9200.16521, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 20341: 2013-08-18 13:41:03, Info                  CSI    00000206 [SR] Cannot repair member file [l:22{11}]"ieuinit.inf" of Microsoft-Windows-IE-Setup-Support, Version = 10.2.9200.16521, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 20344: 2013-08-18 13:41:03, Info                  CSI    00000208 [SR] Cannot repair member file [l:24{12}]"iernonce.dll" of Microsoft-Windows-IE-Setup-Support, Version = 10.2.9200.16521, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 20347: 2013-08-18 13:41:03, Info                  CSI    0000020a [SR] Cannot repair member file [l:24{12}]"ie4uinit.exe" of Microsoft-Windows-IE-Setup-Support, Version = 10.2.9200.16521, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
I need to see why they failed, while the others succeeded - back soon
My System SpecsSystem Spec
18 Aug 2013   #8

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Ah - it was my fault... I seem to have got a faulty version number in there..

I think this is the proper one....

I've uploaded a file - imdab.zip - to my SkyDrive at Noel's SkyDrive
Please download and save it.

Right-click on the saved file and select Extract all...
Change the target to C:\ and click on Extract
Close all windows (it would be a good idea to print these instructions!)
Now reboot to the Repair Environment - as soon as the machine restarts, start tapping F8 - this should bring up the Advanced Boot Menu, at the top of which should be the option 'Repair my Computer'
Pick that
You'll have to log in with your username and password.

Pick the option to use a Command Prompt
At the prompt type
DIR C:\imdab
hit the enter key - if you get a 'Not Found' error try
DIR D:\imdab
or
DIR E:\imdab


The drive letter in use when you find the folder will need to be substituted (for<drive>) into the following command...

XCOPY <drive>:\imdab <drive>:\windows\winsxs /y /i /s /v /h

(e.g.XCOPY P:\wfire P:\windows\winsxs /y /i /s /v /h )

run the command (it should take almost no time)and when the prompt returns, type
EXIT
and hit the Enter key to exit Command Prompt - reboot to Normal Mode Windows.

Now run SFC /SCANNOW in an Elevated Command Prompt
then reboot and upload the new CBS.log file to your SkyDrive Public folder, and post a new link
My System SpecsSystem Spec
19 Aug 2013   #9

Windows 7 32 bit
 
 

Sorry for late answer=( Thanks for supporting, so I copied new files to winsxs dir according your instruction and run sfc immediately after reboot (copy of CBS folder is in attach) But, it still seems to be some errors=(
My System SpecsSystem Spec
19 Aug 2013   #10

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

No hurry - I have a real life as well (sorta, at least!)

According to the SFC scan, the repair worked (I think, anyhow).

Please reboot, then attempt the install of IE10 again - what happens this time?
My System SpecsSystem Spec
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 IE10 updating failed, code 9c48




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