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Windows 7: W7 Pro 64, Problem with geniune and updates

17 Aug 2013   #11
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Interesting....


Please download the Farbar Service Scanner from

http://www.bleepingcomputer.com/download/farbar-service-scanner/

Right-click on the saved file and select 'Run as Administrator', and tick all the options, then click on the Scan button - copy and paste the report to your response.




My System SpecsSystem Spec
.
17 Aug 2013   #12
ckassianides

Ultimate 64bit
 
 

here you go. Are we getting anything useful from all this so far?

Code:
Farbar Service Scanner Version: 17-08-2013
Ran by Admin (administrator) on 17-08-2013 at 16:04:05
Running from "C:\Users\Admin\Downloads"
Microsoft Windows 7 Professional  Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************
Internet Services:
============
Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.

Windows Firewall:
=============
Firewall Disabled Policy: 
==================
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall"=DWORD:0

System Restore:
============
System Restore Disabled Policy: 
========================

Action Center:
============

Windows Update:
============
Windows Autoupdate Disabled Policy: 
============================

Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is OK.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.

Other Services:
==============

File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\System32\ipnathlp.dll => MD5 is legit
C:\Windows\System32\iphlpsvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit

**** End of log ****
My System SpecsSystem Spec
18 Aug 2013   #13
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Bother - that shows nothing, but I'm not sure that it covers the normal Event services anyhow, so we'll have to check them manually.

Please open an Elevated Command Prompt, and run the following commands...
SC QC EVENTLOG
SC QUERYEX EVENTLOG
SC QC wecsvc
SC QUERYEX wecsvc
SC QC EVENTSYSTEM
SC QUERYEX EVENTSYSTEM

Post the results...

Here are some instructions to make life easier
1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
2) To run the commands easier, highlight the block of commands, and right-click on the highlight select Copy. In the CP Window, click on the black/white icon at top left select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.
My System SpecsSystem Spec
.

19 Aug 2013   #14
ckassianides

Ultimate 64bit
 
 

Code:
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.
C:\Windows\system32>SC QC EVENTLOG
[SC] QueryServiceConfig SUCCESS
SERVICE_NAME: EVENTLOG
        TYPE               : 20  WIN32_SHARE_PROCESS
        START_TYPE         : 2   AUTO_START
        ERROR_CONTROL      : 1   NORMAL
        BINARY_PATH_NAME   : C:\Windows\System32\svchost.exe -k LocalServiceNetw
orkRestricted
        LOAD_ORDER_GROUP   : Event Log
        TAG                : 0
        DISPLAY_NAME       : Windows Event Log
        DEPENDENCIES       :
        SERVICE_START_NAME : NT AUTHORITY\LocalService
C:\Windows\system32>SC QUERYEX EVENTLOG
SERVICE_NAME: EVENTLOG
        TYPE               : 20  WIN32_SHARE_PROCESS
        STATE              : 1  STOPPED
        WIN32_EXIT_CODE    : 5  (0x5)
        SERVICE_EXIT_CODE  : 0  (0x0)
        CHECKPOINT         : 0x0
        WAIT_HINT          : 0x0
        PID                : 0
        FLAGS              :
C:\Windows\system32>SC QC wecsvc
[SC] QueryServiceConfig SUCCESS
SERVICE_NAME: wecsvc
        TYPE               : 20  WIN32_SHARE_PROCESS
        START_TYPE         : 3   DEMAND_START
        ERROR_CONTROL      : 1   NORMAL
        BINARY_PATH_NAME   : C:\Windows\system32\svchost.exe -k NetworkService
        LOAD_ORDER_GROUP   :
        TAG                : 0
        DISPLAY_NAME       : Windows Event Collector
        DEPENDENCIES       : HTTP
                           : Eventlog
        SERVICE_START_NAME : NT AUTHORITY\NetworkService
C:\Windows\system32>SC QUERYEX wecsvc
SERVICE_NAME: wecsvc
        TYPE               : 20  WIN32_SHARE_PROCESS
        STATE              : 1  STOPPED
        WIN32_EXIT_CODE    : 1077  (0x435)
        SERVICE_EXIT_CODE  : 0  (0x0)
        CHECKPOINT         : 0x0
        WAIT_HINT          : 0x0
        PID                : 0
        FLAGS              :
C:\Windows\system32>SC QC EVENTSYSTEM
[SC] QueryServiceConfig SUCCESS
SERVICE_NAME: EVENTSYSTEM
        TYPE               : 20  WIN32_SHARE_PROCESS
        START_TYPE         : 2   AUTO_START
        ERROR_CONTROL      : 1   NORMAL
        BINARY_PATH_NAME   : C:\Windows\system32\svchost.exe -k LocalService
        LOAD_ORDER_GROUP   :
        TAG                : 0
        DISPLAY_NAME       : COM+ Event System
        DEPENDENCIES       : rpcss
        SERVICE_START_NAME : NT AUTHORITY\LocalService
C:\Windows\system32>SC QUERYEX EVENTSYSTEM
SERVICE_NAME: EVENTSYSTEM
        TYPE               : 20  WIN32_SHARE_PROCESS
        STATE              : 4  RUNNING
                                (STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
        WIN32_EXIT_CODE    : 0  (0x0)
        SERVICE_EXIT_CODE  : 0  (0x0)
        CHECKPOINT         : 0x0
        WAIT_HINT          : 0x0
        PID                : 456
        FLAGS              :
C:\Windows\system32>
My System SpecsSystem Spec
19 Aug 2013   #15
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

You appear to be getting an Access Denied error on attempting to start the Eventlog service, for some reason.

I'll do some hunting and see if I can track down a test regime - shout if you haven't heard by Wednesday!
My System SpecsSystem Spec
22 Aug 2013   #16
ckassianides

Ultimate 64bit
 
 

Noel,

I decided to format since I need to have the computer ready by tomorrow afternoon.

Thanks for all the help.
My System SpecsSystem Spec
22 Aug 2013   #17
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Makes sense if you're in a hurry - sorry I couldn't tease some sense out of it!

Good luck
My System SpecsSystem Spec
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 W7 Pro 64, Problem with geniune and updates




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