Error 9C48 with IE9 update on win7 64


  1. Posts : 3
    windows 7 professional 64 bit
       #1

    Error 9C48 with IE9 update on win7 64


    I get an error 9C48 when trying to update IE9 on win7 64bit.
      My Computer


  2. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #2

    The CheckSUR log shows the following problems....
    Code:
    Unavailable repair files:
     servicing\packages\Package_1_for_KB2744842~31bf3856ad364e35~amd64~~9.4.1.0.mum
     servicing\packages\Package_1_for_KB2744842~31bf3856ad364e35~amd64~~9.4.1.0.mum
     servicing\packages\Package_2_for_KB2744842~31bf3856ad364e35~amd64~~9.4.1.0.mum
     servicing\packages\Package_2_for_KB2744842~31bf3856ad364e35~amd64~~9.4.1.0.mum
     servicing\packages\Package_for_KB2744842_RTM~31bf3856ad364e35~amd64~~9.4.1.0.mum
     servicing\packages\Package_for_KB2744842_RTM~31bf3856ad364e35~amd64~~9.4.1.0.mum
     servicing\packages\Package_for_KB2744842~31bf3856ad364e35~amd64~~9.4.1.0.mum
     servicing\packages\Package_for_KB2744842~31bf3856ad364e35~amd64~~9.4.1.0.mum
     servicing\packages\Package_1_for_KB2744842~31bf3856ad364e35~amd64~~9.4.1.0.cat
     servicing\packages\Package_1_for_KB2744842~31bf3856ad364e35~amd64~~9.4.1.0.cat
     servicing\packages\Package_2_for_KB2744842~31bf3856ad364e35~amd64~~9.4.1.0.cat
     servicing\packages\Package_2_for_KB2744842~31bf3856ad364e35~amd64~~9.4.1.0.cat
     servicing\packages\Package_for_KB2744842_RTM~31bf3856ad364e35~amd64~~9.4.1.0.cat
     servicing\packages\Package_for_KB2744842_RTM~31bf3856ad364e35~amd64~~9.4.1.0.cat
     servicing\packages\Package_for_KB2744842~31bf3856ad364e35~amd64~~9.4.1.0.cat
     servicing\packages\Package_for_KB2744842~31bf3856ad364e35~amd64~~9.4.1.0.cat
    The background errors in the CBS log agree.
    I'll post a fix when I can - hopefully tomorrow
      My Computer


  3. Posts : 3
    windows 7 professional 64 bit
    Thread Starter
       #3

    Thanks for your help.
      My Computer


  4. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #4

    I've uploaded a file - q18aa.zip - to my SkyDrive at Noel's SkyDrive
    Please download and save it.
    Right-click on the downloaded file, and select Extract all…
    Extract to the default location - which will create a new folder q18aa in the same place.
    Open this folder - there should be one folder inside it ( Packages)

    Copy the content of the Packages folder to the folder
    C:\Windows\Temp\CheckSur\Servicing\Packages



    Now run the CheckSUR tool again (it may take a while)

    Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
      My Computer


  5. Posts : 3
    windows 7 professional 64 bit
    Thread Starter
       #5

    Worked. thanks.
      My Computer


  6. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #6

    Please post the new CheckSUR log, and also run another SFC /SCANNOW, and post the CBS.log - then we can check that there are no residual problems.
      My Computer


 

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