IE10 and Malicious Software Removal Tool keep trying to install


  1. Posts : 1,025
    Linux Lite 3.2 x64; Windows 7, 8.1
       #1

    IE10 and Malicious Software Removal Tool keep trying to install


    I've got a netbook with Win7 Starter. It has IE10 already running, and I successfully installed the MSRT. But now Windows Updates keeps suggesting to install both of these (I'm set to notify, not automatically install). Actually, they're present in the list but not checked.

    I went into Safe Mode and deleted SoftwareDistribution, to no avail.

    Anyone know what's going on with this? Thanks!
      My Computer


  2. Posts : 71,977
    64-bit Windows 11 Pro for Workstations
       #2

    Hello Paul,

    It may be updates to them. What is the exact name of these updates with KB number?
      My Computer


  3. Posts : 1,025
    Linux Lite 3.2 x64; Windows 7, 8.1
    Thread Starter
       #3

    Hi Brink.

    The IE is the actual program - no KB number. The MSRT is the july version, which I had installed a few hours earlier.

    I just ran a test and reinstalled MSRT. Upon reboot, the offering was gone. So that's solved.

    So I tried the same with IE. The install failed. I suppose the thing to do is uninstall it and start over.
      My Computer


  4. Posts : 1,025
    Linux Lite 3.2 x64; Windows 7, 8.1
    Thread Starter
       #4

    This is a quandary. The MSRT problem is gone. But IE10 doesn't show in Installed Updates. I uninstalled IE9, the only one listed, rebooted, and tried to install IE10 again, unsuccessfully (IE10 continues to work fine). So I'm stuck. Windows doesn't think it has IE10 onboard, but won't allow it to be installed because it does.
      My Computer


  5. Posts : 1,025
    Linux Lite 3.2 x64; Windows 7, 8.1
    Thread Starter
       #5

    Even turning off IE10 did nothing. I can still surf using IE10. I'm doing a SFC now, which I expect to do nothing. This is rapidly pointing to a factory recovery. I'm sure the problem is simple. It's a question of getting at it.
      My Computer


  6. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #6

    Please follow the Windows Update Posting Instructions and post the requested data
      My Computer


  7. Posts : 1,025
    Linux Lite 3.2 x64; Windows 7, 8.1
    Thread Starter
       #7

    Sorry, Noel, I already recovered that machine to factory. Next time I'll look at those instructions.
      My Computer


  8. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #8

    That's one way to fix it :)

    Good luck with the updates!
      My Computer


  9. Posts : 71,977
    64-bit Windows 11 Pro for Workstations
       #9

    Sorry it took a that to fix it Paul, but glad everything is ok now.
      My Computer


 

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