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Windows 7: IE10 and Malicious Software Removal Tool keep trying to install


12 Aug 2013   #1

Win7 Ult. 32bit
 
 
IE10 and Malicious Software Removal Tool keep trying to install

I've got a netbook with Windows 7 Starter. It has IE10 already running, and I successfully installed the MSRT. But now Windows Updates keeps suggesting to install both of these (I'm set to notify, not automatically install). Actually, they're present in the list but not checked.

I went into Safe Mode and deleted SoftwareDistribution, to no avail.

Anyone know what's going on with this? Thanks!


My System SpecsSystem Spec
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13 Aug 2013   #2
Microsoft MVP

64-bit Windows 8.1 Enterprise
 
 

Hello Paul,

It may be updates to them. What is the exact name of these updates with KB number?
My System SpecsSystem Spec
13 Aug 2013   #3

Win7 Ult. 32bit
 
 

Hi Brink.

The IE is the actual program - no KB number. The MSRT is the july version, which I had installed a few hours earlier.

I just ran a test and reinstalled MSRT. Upon reboot, the offering was gone. So that's solved.

So I tried the same with IE. The install failed. I suppose the thing to do is uninstall it and start over.
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13 Aug 2013   #4

Win7 Ult. 32bit
 
 

This is a quandary. The MSRT problem is gone. But IE10 doesn't show in Installed Updates. I uninstalled IE9, the only one listed, rebooted, and tried to install IE10 again, unsuccessfully (IE10 continues to work fine). So I'm stuck. Windows doesn't think it has IE10 onboard, but won't allow it to be installed because it does.
My System SpecsSystem Spec
13 Aug 2013   #5

Win7 Ult. 32bit
 
 

Even turning off IE10 did nothing. I can still surf using IE10. I'm doing a SFC now, which I expect to do nothing. This is rapidly pointing to a factory recovery. I'm sure the problem is simple. It's a question of getting at it.
My System SpecsSystem Spec
16 Aug 2013   #6

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Please follow the Windows Update Posting Instructions and post the requested data
My System SpecsSystem Spec
16 Aug 2013   #7

Win7 Ult. 32bit
 
 

Sorry, Noel, I already recovered that machine to factory. Next time I'll look at those instructions.
My System SpecsSystem Spec
16 Aug 2013   #8

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

That's one way to fix it

Good luck with the updates!
My System SpecsSystem Spec
16 Aug 2013   #9
Microsoft MVP

64-bit Windows 8.1 Enterprise
 
 

Sorry it took a that to fix it Paul, but glad everything is ok now.
My System SpecsSystem Spec
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 IE10 and Malicious Software Removal Tool keep trying to install




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