Error (0xc0000005) after windows update

apolizu · 15 Aug 2013

Guys, how did you solved this? I can't open windows updater to disable 2859537.

terrencej31 · 15 Aug 2013

I am having this issue but I see the update and have no idea how to remove or uninstall it.

robinb9 said:

rosefox: make sure you hide the update once you uninstall it because it will re appear in windows update again
If you do not know how to do this
Bring Up Windows Updates
put a check mark in that update and right click
Left click "Hide"
It will grey out- that is how you will know it did it

now you will not see it again until you click on: Restore Hidden Updates

robinb9 · 15 Aug 2013

Go to control panel
Click on program and features
On the left side of the list you will see View Installed Updates
Click it
Once it loads look through the list of Microsoft security updates and find the KB
Double click it and it will begin to uninstall
A reboot is required
Then follow the instructions I gave Rose to hide it so it does not try to reinstall

terrencej31 · 16 Aug 2013

Thank You, Thank You,THANK YOU!!!!! Fixed

robinb9 · 16 Aug 2013

You are welcome welcome welcome, I am glad it got fixed

SusanBradley · 16 Aug 2013

What do you have on your machine -specs, software loaded as hiding is not a solution. Is someone here willing to help us all out by opening a free support case with Microsoft? If so email me at susan-at-msmvps.com (change the -at- to @) and I'll put you in touch with Microsoft support.

spencer1 · 16 Aug 2013

Hi. The kb2859537 update has been installed on my PC since Tuesday. I haven't had any problems so far (at least none that I've noticed!). Should I uninstall it?

robinb9 · 16 Aug 2013

spencer1 said:

Hi. The kb2859537 update has been installed on my PC since Tuesday. I haven't had any problems so far (at least none that I've noticed!). Should I uninstall it?

No problems--leave it alone

robinb9 · 16 Aug 2013

SusanBradley said:

What do you have on your machine -specs, software loaded as hiding is not a solution. Is someone here willing to help us all out by opening a free support case with Microsoft? If so email me at susan-at-msmvps.com (change the -at- to @) and I'll put you in touch with Microsoft support.

Sue, take a look at the other threads on this issue and you should get your answers
Look at mine that says. Windows updates, any problems. And all the others
I am the robinb9 or robinbk99 that has posted on the Microsoft site with this issue, I only had a slowed down computer but the rest here had major problems

spencer1 · 17 Aug 2013

robinb9 said:

spencer1 said:

Hi. The kb2859537 update has been installed on my PC since Tuesday. I haven't had any problems so far (at least none that I've noticed!). Should I uninstall it?

No problems--leave it alone

Thanks. I'll let it ride. Dang, updates should be welcomed, not dreaded.