Windows 7 Service Pack 1 for x64-based Systems update error

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  1. Posts : 6
    windows 64-bit home premium
       #1

    Windows 7 Service Pack 1 for x64-based Systems update error


    Hello everyone.

    would anyone be able to help me with my problem, im trying to update the windows 7 service pack 7 but keep getting an error 800B0100

    tried installing it from the windows website but does not work ether.

    Thanks
      My Computer


  2. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #2

    Please follow the Windows Update Posting Instructions and post the requested data
      My Computer


  3. Posts : 6
    windows 64-bit home premium
    Thread Starter
       #3

    Please find attached a copy of the CBS and scan shot of the computer scan. Hope this can help
      My Computer


  4. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #4

    Here's the errors from the CheckSUR log....
    Code:
    Unavailable repair files:
     winsxs\manifests\msil_mscorlib.resources_b77a5c561934e089_6.1.7600.16597_en-us_66b0e132757333e5.manifest
     winsxs\manifests\msil_mscorlib.resources_b77a5c561934e089_6.1.7600.20717_en-us_4fdb37fe8f21c984.manifest
     servicing\packages\Package_4_for_KB983590~31bf3856ad364e35~amd64~~6.1.1.0.mum
     servicing\packages\Package_4_for_KB983590~31bf3856ad364e35~amd64~~6.1.1.0.mum
     servicing\packages\Package_4_for_KB983590~31bf3856ad364e35~amd64~~6.1.1.0.cat
     servicing\packages\Package_4_for_KB983590~31bf3856ad364e35~amd64~~6.1.1.0.cat
    Shouldn't be too difficult to fix - I'll post a protocol later.
      My Computer


  5. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #5

    I've uploaded a file - jsyaa.zip - to my SkyDrive at Noel's SkyDrive
    Please download and save it.
    Right-click on the downloaded file, and select Extract all…
    Extract to the default location - which will create a new folder jsyaa in the same place.
    Open this folder - there should be two folders inside it (Manifests, and Packages)

    Copy the content of the Packages folder to the folder
    C:\Windows\Temp\CheckSur\Servicing\Packages

    And the content of the manifests folder (.manifest files) into this folder:

    C:\Windows\Temp\CheckSur\Winsxs\Manifests

    Now run the CheckSUR tool again (it may take a while)

    Post the new CheckSUR.log file, and the CheckSUR.persist.log file.

    Then reboot, and run a new Check for Updates - install only the oldest available update, and see what happens.
    post back with the result.
      My Computer


  6. Posts : 6
    windows 64-bit home premium
    Thread Starter
       #6

    thanks for your help. still comes up with an error. attached the logs.
      My Computer


  7. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #7

    Are you sure that you copied the CONTENT of the folders to the destination, rather than the folders themselves?

    Please run the following commands, and post the results....

    DIR C:\Windows\Temp\Checksur\Servicing\Packages
    DIR C:\Windows\Temp\Checksur\Winsxs\Manifests


    Here are some instructions to make life easier :)
    1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
    2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
    3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.
      My Computer


  8. Posts : 6
    windows 64-bit home premium
    Thread Starter
       #8

    Microsoft Windows [Version 6.1.7600]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Users\James>C:\Windows\Temp\Checksur\Servicing\Packages
    'C:\Windows\Temp\Checksur\Servicing\Packages' is not recognized as an internal o
    r external command,
    operable program or batch file.

    C:\Users\James>DIR C:\Windows\Temp\Checksur\Winsxs\Manifests
    Volume in drive C has no label.
    Volume Serial Number is E24E-8505

    Directory of C:\Windows\Temp\Checksur\Winsxs\Manifests

    16/08/2013 21:29 <DIR> .
    16/08/2013 21:29 <DIR> ..
    16/08/2013 21:29 <DIR> Manifests
    0 File(s) 0 bytes
    3 Dir(s) 363,084,652,544 bytes free

    C:\Users\James>
      My Computer


  9. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #9

    As I suspected, you copied the folders, rather than the content only - please carefully follow these instructions.


    In the jmyaa folder...
    Copy the content of the Packages folder to the folder (Open the Packages folder in Windows Explorer, and hit Ctrl+A to highlight both files, and Ctrl+C to Copy them, then navigate to the following folder, and right-click in it and select Paste)
    C:\Windows\Temp\CheckSur\Servicing\Packages


    And the content of the manifests folder (.manifest files) into this folder: (as above)

    C:\Windows\Temp\CheckSur\Winsxs\Manifests

    Now run the CheckSUR tool again (it may take a while)

    Post the new CheckSUR.log file, and the CheckSUR.persist.log file.

    Then reboot, and run a new Check for Updates - install only the oldest available update, and see what happens.
    post back with the result.
      My Computer


  10. Posts : 6
    windows 64-bit home premium
    Thread Starter
       #10

    working fine now :) thanks for the help.
      My Computer


 
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