Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Windows 7 Service Pack 1 for x64-based Systems update error


15 Aug 2013   #1

windows 64-bit home premium
 
 
Windows 7 Service Pack 1 for x64-based Systems update error

Hello everyone.

would anyone be able to help me with my problem, im trying to update the windows 7 service pack 7 but keep getting an error 800B0100

tried installing it from the windows website but does not work ether.

Thanks

My System SpecsSystem Spec
.

16 Aug 2013   #2

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Please follow the Windows Update Posting Instructions and post the requested data
My System SpecsSystem Spec
16 Aug 2013   #3

windows 64-bit home premium
 
 

Please find attached a copy of the CBS and scan shot of the computer scan. Hope this can help


Attached Thumbnails
Windows 7 Service Pack 1 for x64-based Systems update error-screeen-shot-scan.png  
My System SpecsSystem Spec
.


16 Aug 2013   #4

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Here's the errors from the CheckSUR log....
Code:
Unavailable repair files:
 winsxs\manifests\msil_mscorlib.resources_b77a5c561934e089_6.1.7600.16597_en-us_66b0e132757333e5.manifest
 winsxs\manifests\msil_mscorlib.resources_b77a5c561934e089_6.1.7600.20717_en-us_4fdb37fe8f21c984.manifest
 servicing\packages\Package_4_for_KB983590~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_4_for_KB983590~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_4_for_KB983590~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_4_for_KB983590~31bf3856ad364e35~amd64~~6.1.1.0.cat
Shouldn't be too difficult to fix - I'll post a protocol later.
My System SpecsSystem Spec
16 Aug 2013   #5

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

I've uploaded a file - jsyaa.zip - to my SkyDrive at Noel's SkyDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder jsyaa in the same place.
Open this folder - there should be two folders inside it (Manifests, and Packages)

Copy the content of the Packages folder to the folder
C:\Windows\Temp\CheckSur\Servicing\Packages

And the content of the manifests folder (.manifest files) into this folder:

C:\Windows\Temp\CheckSur\Winsxs\Manifests

Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.

Then reboot, and run a new Check for Updates - install only the oldest available update, and see what happens.
post back with the result.
My System SpecsSystem Spec
16 Aug 2013   #6

windows 64-bit home premium
 
 

thanks for your help. still comes up with an error. attached the logs.


Attached Files
File Type: zip CheckSUR.persist.zip (2.0 KB, 1 views)
File Type: zip CheckSUR.zip (638 Bytes, 1 views)
My System SpecsSystem Spec
16 Aug 2013   #7

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Are you sure that you copied the CONTENT of the folders to the destination, rather than the folders themselves?

Please run the following commands, and post the results....

DIR C:\Windows\Temp\Checksur\Servicing\Packages
DIR C:\Windows\Temp\Checksur\Winsxs\Manifests


Here are some instructions to make life easier
1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.
My System SpecsSystem Spec
16 Aug 2013   #8

windows 64-bit home premium
 
 

Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\James>C:\Windows\Temp\Checksur\Servicing\Packages
'C:\Windows\Temp\Checksur\Servicing\Packages' is not recognized as an internal o
r external command,
operable program or batch file.

C:\Users\James>DIR C:\Windows\Temp\Checksur\Winsxs\Manifests
Volume in drive C has no label.
Volume Serial Number is E24E-8505

Directory of C:\Windows\Temp\Checksur\Winsxs\Manifests

16/08/2013 21:29 <DIR> .
16/08/2013 21:29 <DIR> ..
16/08/2013 21:29 <DIR> Manifests
0 File(s) 0 bytes
3 Dir(s) 363,084,652,544 bytes free

C:\Users\James>
My System SpecsSystem Spec
16 Aug 2013   #9

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

As I suspected, you copied the folders, rather than the content only - please carefully follow these instructions.


In the jmyaa folder...
Copy the content of the Packages folder to the folder (Open the Packages folder in Windows Explorer, and hit Ctrl+A to highlight both files, and Ctrl+C to Copy them, then navigate to the following folder, and right-click in it and select Paste)
C:\Windows\Temp\CheckSur\Servicing\Packages


And the content of the manifests folder (.manifest files) into this folder: (as above)

C:\Windows\Temp\CheckSur\Winsxs\Manifests

Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.

Then reboot, and run a new Check for Updates - install only the oldest available update, and see what happens.
post back with the result.
My System SpecsSystem Spec
16 Aug 2013   #10

windows 64-bit home premium
 
 

working fine now thanks for the help.
My System SpecsSystem Spec
Reply

 Windows 7 Service Pack 1 for x64-based Systems update error




Thread Tools



Similar help and support threads for2: Windows 7 Service Pack 1 for x64-based Systems update error
Thread Forum
Windows 7 Service Pack 1 x64 Update Error 80070002 Windows Updates & Activation
Update for Windows 7 for x64-based Systems(Error code 80242016) Windows Updates & Activation
cannot update windows service pack 1 for x64 based system (kb976932) Windows Updates & Activation
windows 7 service pack 1 for x64 based systems KB976932 Windows Updates & Activation
Error trying update to service pack 1 Windows 7 Premium Windows Updates & Activation
Windows 7 Service Pack 1 update error 800b0100 Windows Updates & Activation
Update for Windows 7 Client Beta for x64-based Systems (KB963660) error General Discussion

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 12:58 AM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33