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Can't Activate Win7 Retail (3 year use) Hardware Update - Phone failed
I'm using Windows 7 Ultimate retail copy since around 2010 in my home desktop pc and today (17/8/2013) I upgrade 3 components of my PC which is Processor (Intel i3 3220) + Motherboard (Gigabyte B75M D3H) + RAM (8GB Gskill Ripjaws), but the HDD is the same but I format it.
Here are those thing - (previous one can be visible under My System Specs)
Attachment 281912
Now the fact these past year during my usage of the copy of Win 7 Ultimate 64 bit , as I remember I format my home pc one or two times and after re-format / installation the activation took place very easily which is automatic online activation.
But Today it is not, So is the reason creating of this thread. In these past years I bought one Laptop with Win 7 Home premium and one Netbook with Win 7 Home basic. I upgrade those laptop/netbook's HDD eventually and I did the phone activation and it went smoothly in one try.
But today since afternoon I can't able to activate my retail copy - once I punch nine set of installation ID the automated voice instruct me to wait and the phone call get disconnected. Like the system forcefully try to cut me down and it happen at least 14 times.
As I from India there is no SMS service available and out of 3 number given Activation window only 1 number working which is 1800 102 1100 and I try the suggested way like not to press anything so that I can talk to some operator but none in luck.
I'm getting this Error code if I click 'Show me details of error....'
Attachment 281911
Code:Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Code: 0 Cached Online Validation Code: N/A, hr = 0xc004f012 Windows Product Key: *****-*****-T8DKJ-GY7M7-BBTBR Windows Product Key Hash: 7scR78CnMZzzgI50vQaU57Cry/A= Windows Product ID: 00426-406-0053114-85892 Windows Product ID Type: 5 Windows License Type: Retail Windows OS version: 6.1.7600.2.00010100.0.0.001 ID: {BB64444B-330B-41D9-84F4-C306099BD89C}(3) Is Admin: Yes TestCab: 0x0 LegitcheckControl ActiveX: N/A, hr = 0x80070002 Signed By: N/A, hr = 0x80070002 Product Name: Windows 7 Ultimate Architecture: 0x00000009 Build lab: 7600.win7_gdr.130318-1532 TTS Error: Validation Diagnostic: Resolution Status: N/A Vista WgaER Data--> ThreatID(s): N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 Windows XP Notifications Data--> Cached Result: N/A, hr = 0x80070002 File Exists: No Version: N/A, hr = 0x80070002 WgaTray.exe Signed By: N/A, hr = 0x80070002 WgaLogon.dll Signed By: N/A, hr = 0x80070002 OGA Notifications Data--> Cached Result: N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 OGAExec.exe Signed By: N/A, hr = 0x80070002 OGAAddin.dll Signed By: N/A, hr = 0x80070002 OGA Data--> Office Status: 109 N/A OGA Version: N/A, 0x80070002 Signed By: N/A, hr = 0x80070002 Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3 Browser Data--> Proxy settings: N/A User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32) Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe Download signed ActiveX controls: Prompt Download unsigned ActiveX controls: Disabled Run ActiveX controls and plug-ins: Allowed Initialize and script ActiveX controls not marked as safe: Disabled Allow scripting of Internet Explorer Webbrowser control: Disabled Active scripting: Allowed Script ActiveX controls marked as safe for scripting: Allowed File Scan Data--> Other data--> Office Details: <GenuineResults><MachineData><UGUID>{BB64444B-330B-41D9-84F4-C306099BD89C}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-BBTBR</PKey><PID>00426-406-0053114-85892</PID><PIDType>5</PIDType><SID>S-1-5-21-2954058421-1480434422-3893765259</SID><SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>To be filled by O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>F13</Version><SMBIOSVersion major="2" minor="7"/><Date>20130227000000.000000+000</Date></BIOS><HWID>8AB83607018400FE</HWID><UserLCID>4009</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>India Standard Time(GMT+05:30)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> Spsys.log Content: 0x80070002 Licensing Data--> Software licensing service version: 6.1.7600.16385 Name: Windows(R) 7, Ultimate edition Description: Windows Operating System - Windows(R) 7, RETAIL channel Activation ID: ac96e1a8-6cc4-4310-a4ff-332ce77fb5b8 Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f Extended PID: 00426-00170-406-005311-00-16393-7600.0000-2292013 Installation ID: 019661983503026981472561066544793055221102925993730080 Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338 Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339 Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341 Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340 Partial Product Key: BBTBR License Status: Initial grace period Time remaining: 42900 minute(s) (29 day(s)) Remaining Windows rearm count: 3 Trusted time: 17/08/2013 7:11:08 PM Windows Activation Technologies--> HrOffline: 0x00000000 HrOnline: N/A HealthStatus: 0x0000000000000000 Event Time Stamp: N/A ActiveX: Registered, Version: 7.1.7600.16395 Admin Service: Registered, Version: 7.1.7600.16395 HealthStatus Bitmask Output: HWID Data--> HWID Hash Current: MAAAAAEABAABAAEAAAABAAAAAQABAAEAln3ylrzTFlKUlnS4YBqYnCjT9AFkm5Zj OEM Activation 1.0 Data--> N/A OEM Activation 2.0 Data--> BIOS valid for OA 2.0: yes, but no SLIC table Windows marker version: N/A OEMID and OEMTableID Consistent: N/A BIOS Information: ACPI Table Name OEMID Value OEMTableID Value APIC ALASKA A M I FACP ALASKA A M I HPET ALASKA A M I MCFG SSDT IdeRef IdeTable SSDT IdeRef IdeTable SSDT IdeRef IdeTable
Last edited by Arijit2010win7; 17 Aug 2013 at 11:46.