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Windows 7: Activate/Genuine problems after 3 years

21 Aug 2013   #11
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
Activation ID: e120e868-3df2-464a-95a0-b52fa5ada4bf
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00180-446-175226-02-4105-7600.0000-2332013
Installation ID: 007711266444536441299643955302648392471213562202973385
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 8QVP6
License Status: Additional grace period (KMS license expired or hardware out of tolerance)
Time remaining: 4320 minute(s) (3 day(s))
Remaining Windows rearm count: 3
Trusted time: 21/08/2013 5:59:59 PM

What KMS server are you trying to connect to


My System SpecsSystem Spec
.
21 Aug 2013   #12
Mindsight

Windows 7 Professional x64
 
 

None that I know of. I've only come accross "KMS" when I checked MGADIAG report. Never heard of KMS before. This is a standalone machine connected to the internet through an external router. It's not networked. It's usually disconnected.
My System SpecsSystem Spec
21 Aug 2013   #13
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

I have sent a PM to someone who knows more about this . He will be on later he's out of the Country
My System SpecsSystem Spec
.

21 Aug 2013   #14
Mindsight

Windows 7 Professional x64
 
 

Thanks VistaKing. Is there any danger of this issue locking me out? This machine is nearly always offline, and the activation issue only manifests when it's offline.

The timing of this issue makes me think it me the Firewire card I added. Never got the genuine copy warning before installing that PCI card.
My System SpecsSystem Spec
21 Aug 2013   #15
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Usually the OEM System Builder keys could only be installed once without having to call Microsoft . They're hardware orientated . Retail versions could have numerous installation attempts .
My System SpecsSystem Spec
21 Aug 2013   #16
Mindsight

Windows 7 Professional x64
 
 

If I called MS now and spoke to customer support, could they resolve this issue so I wouldn't have to reinstall? Since this machine is used for music production, it's also been heavily tweaked by turning off some features and services. Not sure if that has any bearing on this problem.

I bought the OEM version because that's what the store had in stock of Pro x64 flavour at the time. If I recall correctly, the difference in price between the OEM and retail wasn't that significant when they had the retail ones in stock. So much headache for a few dollars.
My System SpecsSystem Spec
21 Aug 2013   #17
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

If you run slui 4 in command prompt and follow the instructions it will give you an 800 number and see if you could speak to a live person instead of a machine .
My System SpecsSystem Spec
21 Aug 2013   #18
Mindsight

Windows 7 Professional x64
 
 

I am about to call MS. But one question though. Why would enabling/disabling network adapter affect the activation status? Turns out that the activation status is ok as long as I enable the network adapter, even if I disconnect the PC form the router. So my PC is not actually communicating with a server to validate my activation every time I reboot. It just needs the network adapter enabled for activation status to work.

Also ruled out the Firewire card as the culprit although it did prompt the first not genuine warning. I uninstalled the card and then physically removed it from mobo to test this.
My System SpecsSystem Spec
21 Aug 2013   #19
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

With the card removed can you run the report
My System SpecsSystem Spec
21 Aug 2013   #20
Mindsight

Windows 7 Professional x64
 
 

Hi VistaKing, here's the report with FW removed and network disabled.

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-VQVM9-6JH4B-8QVP6
Windows Product Key Hash: 6WEEbD/pjs1l+Y8CtgQZKfOarb4=
Windows Product ID: 00371-OEM-9044614-75226
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7600.2.00010100.0.0.048
ID: {A7CC7C1F-3F27-4DC6-89C4-9C1531EDF292}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7600.win7_gdr.130318-1532
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{A7CC7C1F-3F27-4DC6-89C4-9C1531EDF292}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-8QVP6</PKey><PID>00371-OEM-9044614-75226</PID><PIDType>3</PIDType><SID>S-1-5-21-1413161777-1928649571-1890363257</SID><SYSTEM><Manufacturer>MSI</Manufacturer><Model>MS-7593</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>V3.6</Version><SMBIOSVersion major="2" minor="5"/><Date>20100428000000.000000+000</Date></BIOS><HWID>B5BB3607018400FE</HWID><UserLCID>1009</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7600.16385

Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
Activation ID: e120e868-3df2-464a-95a0-b52fa5ada4bf
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00180-446-175226-02-4105-7600.0000-2332013
Installation ID: 006481187452301245706156029316729043913733965170667176
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 8QVP6
License Status: Additional grace period (KMS license expired or hardware out of tolerance)
Time remaining: 4200 minute(s) (2 day(s))
Remaining Windows rearm count: 3
Trusted time: 21/08/2013 8:29:08 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: NAAAAAEABgABAAEAAQAAAAAAAQABAAEAih2wlagYRrwIhU5g1AuENFh1NIuIz1orMj3qgg==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC 7593MS A7593300
FACP 7593MS A7593300
MCFG 7593MS OEMMCFG
OEMB 7593MS A7593300
SSDT DpgPmm CpuPm



I was scouring the forums trying to find a connection between network adapter and activation status before calling MS. No luck yet.
My System SpecsSystem Spec
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 Activate/Genuine problems after 3 years




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