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Windows 7: Unable to do Windows Update.

24 Aug 2013   #1
Pantz

Genuine windows 7X64
 
 
Unable to do Windows Update.

Hello Every one, recently i have noticed that i am unable to do a windows update. i have been able to do then before without a problem, my windows OS is genuine, i have also noticed that my Outpost has also stopped working ( and unable to go the the outpost web site. )along with my Chrome Browser. i cannot view my recent updates either, I have done several restarts but to no avail. any ideas on why i am unable to do windows updates ?

Thanks in advance


My System SpecsSystem Spec
.
24 Aug 2013   #2
philtec

Windows 7 Pro x64 SP1
 
 

Did you try a system restore?
My System SpecsSystem Spec
24 Aug 2013   #3
Dinesh

Windows® 8 Pro (64-bit)
 
 

Hi there,run this file
My System SpecsSystem Spec
.

24 Aug 2013   #4
Pantz

Genuine windows 7X64
 
 

Hello again, no i have not run System restore. and i can only go as far back as 8/19 2013. Also that link is not working

Thanks
My System SpecsSystem Spec
24 Aug 2013   #5
Dinesh

Windows® 8 Pro (64-bit)
 
 

Quote   Quote: Originally Posted by Pantz View Post
Hello again, no i have not run System restore. and i can only go as far back as 8/19 2013. Also that link is not working

Thanks
Do you mean you were unable to download "Fix It" tool from the above link? Or did you try the tool and still cannot update Windows?
My System SpecsSystem Spec
24 Aug 2013   #6
Pantz

Genuine windows 7X64
 
 

Hello again, i was unable to download the Fix it tool.
My System SpecsSystem Spec
24 Aug 2013   #7
Dinesh

Windows® 8 Pro (64-bit)
 
 

Hi, see this article: Windows Update error 80070422
My System SpecsSystem Spec
24 Aug 2013   #8
Pantz

Genuine windows 7X64
 
 

Hello Again, ummm seems like i can not access any thing on the Microsoft page ?

thanks
My System SpecsSystem Spec
24 Aug 2013   #9
philtec

Windows 7 Pro x64 SP1
 
 

Can you access any web pages?
My System SpecsSystem Spec
26 Aug 2013   #10
Pantz

Genuine windows 7X64
 
 

Hello Again, after doing several hours of research i found out that i have Malware on my PC . after doing a System restore to a week ago , i was now able to access Microsoft web site, but i was still having some issues like, unable to move from tab to tab on my browser ( Firefox ), and when i click on a folder to open it, there was a significant delay in opening the folder.

i then ran malaware bytes which found the PUP.Optional.Tarma.A. plus some other malware.

The question is now is how do i remove all the instances ? any suggestions are welcomed.

Thanks in advance
My System SpecsSystem Spec
Reply

 Unable to do Windows Update.




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