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Windows 7: product key problems

29 Aug 2013   #1
bobsscgirl

 
product key problems

I purchased.a builders ( I think it is called) version of Win 7. It worked just fine. A week and a half ago our house got hit by a lightening strike. Our electronics got hit big time to include Hubby's pc my pc, modem, 2 routers, my external hard drive, DirecTV box, and big screen TV.
In trying to get my new pc up and going the product key isn't being activated.
PLEASE I am desperate we have spent so much already trying to up and running so any ideas would be most appreciated.


My System SpecsSystem Spec
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29 Aug 2013   #2
linnemeyerhere

Microsoft Community Contributor Award Recipient

Windows 7 Ultimate 64
 
 

Call Microsoft or use their online activation site.

Genuine Windows Validation - Microsoft Download Center
My System SpecsSystem Spec
29 Aug 2013   #3
bobsscgirl

 

Links given will only go to the point of the tool not being supported.
My System SpecsSystem Spec
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29 Aug 2013   #4
linnemeyerhere

Microsoft Community Contributor Award Recipient

Windows 7 Ultimate 64
 
 

I would just call MS at 800.426.9400 they'll work you through the validation just have your product key handy.
My System SpecsSystem Spec
29 Aug 2013   #5
derekimo

Microsoft Community Contributor Award Recipient

 
 

You may want to try the Phone Activation method,

Activate Windows 7 by Phone
My System SpecsSystem Spec
29 Aug 2013   #6
bobsscgirl

 

Thank you, Thank you. Thank you, Thank you! I just called the automated system, but had to be transferred to a real live person due to system not being able to understand my spoken numbers. Real live person stepped me through the setup to make my Windows 7 genuine. According to him my system is now genuine.
My System SpecsSystem Spec
29 Aug 2013   #7
derekimo

Microsoft Community Contributor Award Recipient

 
 

You're welcome, glad to hear you got it sorted.

You can mark the thread solved by clicking the green button.
My System SpecsSystem Spec
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 product key problems




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