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Windows 7: Update to IE10 fails


31 Aug 2013   #1
Sharktank

Windows 7 Home Premium 64 bit SP1
 
 
Update to IE10 fails

Have read through a great deal of those with similar issues and have tried most of the general\basic fixes.

Followed the Windows Update Posting Instructions as follows:

Saved and ran SURT

SFC scan (Will not complete, stops @ 19%)

Error code 9C59 when attempting to update to IE 10 ( error 0x80070643: Internet Explorer 10 for Windows 7 for x64-based Systems.)

In addition, I have ran chkdsk (no issues)

My CBS.zip file is over your limit at 10.3mb, how can I reduce it?


My System SpecsSystem Spec
31 Aug 2013   #2
Sharktank

Windows 7 Home Premium 64 bit SP1
 
 
Update to IE10 fails

Saw this elsewhere and applied it accordingly:

Quote:
You can remove the oldest two/three CBSPersist logs from the folder, and post the remainder.

Here's the reduced CBS.zip

Attachment 284063

If I'm reading through the log correctly ... Yikes, the list of corrupt files there is ... amazing.
My System SpecsSystem Spec
31 Aug 2013   #3
ICit2lol

Desk1 8 Pro / Desk2 7 Home Prem / Laptop 8.1 Pro all 64bit
 
 

Shark try running sfc in safe mode mate

SFC /SCANNOW Command - System File Checker

then try these if you can


http://www.superantispyware.com/

http://www.malwarebytes.org/products/malwarebytes_free/
http://www.bleepingcomputer.com/download/adwcleaner/
download ADW from bleeping computer and just get rid of any stuff they find
My System SpecsSystem Spec
31 Aug 2013   #4
Sharktank

Windows 7 Home Premium 64 bit SP1
 
 
Update to IE10 fails

Thanks, will give that a shot.

Re: Malwarebytes ... I got stuck in that bad update they had several months back, really jacked up my system. Have been using IObit's for malware.
My System SpecsSystem Spec
31 Aug 2013   #5
ICit2lol

Desk1 8 Pro / Desk2 7 Home Prem / Laptop 8.1 Pro all 64bit
 
 

Quote   Quote: Originally Posted by Sharktank View Post
Thanks, will give that a shot.

Re: Malwarebytes ... I got stuck in that bad update they had several months back, really jacked up my system. Have been using IObit's for malware.
Hmm be very careful with IObits mate have not heard many good things about it and had a bad experience myself.
I think you will find the other scanners good.
My System SpecsSystem Spec
31 Aug 2013   #6
Sharktank

Windows 7 Home Premium 64 bit SP1
 
 

Interesting ... will keep that in mind. Have been using their Advanced System Care for awhile without any issues (Of course that may remain to be seen with the situation I have now)

Still running the SuperAntiSpyware

During the malwarebyte fiasco I was getting conflicting fixes from their tech(s), I don't think it was ever really patched up correctly. Kind of reluctant to run it again ... should I?

Also, running SFC in safe mode prodcued the same results - Stuck at 19%
My System SpecsSystem Spec
31 Aug 2013   #7
ICit2lol

Desk1 8 Pro / Desk2 7 Home Prem / Laptop 8.1 Pro all 64bit
 
 

Now I don't know about Norton but if you are running a paid for Malwarebytes they might be conflicting too - my Kaspersky will not work with the paid for - only the free version.
Maybe worth disabling the Norton while you try Malwarebytes again.
My System SpecsSystem Spec
31 Aug 2013   #8
Sharktank

Windows 7 Home Premium 64 bit SP1
 
 

The System Care is paid for, but not their Malwarebytes, running the free version.

Haven't had any conflicts with the Norton,

Nevertheless ... Have ran both the SuperAntispy and the Adwcleaner. Tried SFC again. Same result.
Will give the Malwarebytes a go and see if any of this resolves the IE 10 update.
My System SpecsSystem Spec
01 Sep 2013   #9
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Advanced System Care can only be described as DANGEROUS!
Please UNDO anything it's done, if you can, and uninstall it.
My System SpecsSystem Spec
01 Sep 2013   #10
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Your system is severely corrupted - here's the CheckSUR summary...
Code:
 Summary:
Seconds executed: 14968
 Found 1665 errors
 Fixed 1 errors
  CBS MUM Corrupt Total count: 1664
  CBS Catalog Missing Total count: 1
  Fixed: CBS Catalog Missing.  Total count: 1
  Fixed: CBS Paired File.  Total count: 1
Your best option is a Repair install -
http://www.sevenforums.com/tutorials/3413-repair-install.html - followed by fully updating the system
My System SpecsSystem Spec
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 Update to IE10 fails




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