Update to IE 10 Attempt Gives Error 9c59

Welcome to Seven Forums fc2357. Until the experts come along, I'll post some reading for you. Forgive me if you've "been there, done that"

Troubleshooting a failed installation of Internet Explorer 10

And, perhaps more specifically

Internet Explorer 10 fails to install | The knack

Windows Update code 9c59. - Microsoft Community

Good luck. A Guy

CheckSUR found and fixed a few errors.

The SFC found nothing - but the background CBS log found a few errors....

Code:

2013-09-01 16:02:45, Info                  CBS    Appl: Partial install Status testing, package: Package_for_KB976933~31bf3856ad364e35~amd64~~6.1.7601.17514, partially installed (true/false), 0
2013-09-01 16:02:45, Info                  CBS    Failed to find package from aggreated XML string, package: Package_for_KB976933~31bf3856ad364e35~amd64~fr-FR~6.1.7601.17514 [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2013-09-01 16:02:45, Info                  CBS    Failed to find package from deployment update [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2013-09-01 16:02:45, Error                 CBS    Failed to check whether package is partially installed, package: Windows7SP1-KB976933~31bf3856ad364e35~amd64~~6.1.1.17514 [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2013-09-01 16:02:45, Info                  CBS    Failed to evaluate external applicability for package update: 976933-0_neutral_PACKAGE [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2013-09-01 16:02:45, Error                 CBS    Failed to call external evaluate applicability on package: Package_for_KB976932~31bf3856ad364e35~amd64~~6.1.1.17514, Update: 976933-0_neutral_PACKAGE [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2013-09-01 16:28:03, Info                  CBS    Exec: Resolving Package: Microsoft-Windows-InternetExplorer-Package~31bf3856ad364e35~amd64~~8.0.7601.17514, Update: Internet-Explorer-amd64, PinDeployment: amd64_microsoft-windows-i..explorer-deployment_31bf3856ad364e35_8.0.7601.17514_none_c6a79c0da6ac8a8c
2013-09-01 16:28:03, Error                 CSI    0000031a@2013/9/1:20:28:03.690 (F) d:\win7sp1_gdr\base\wcp\componentstore\csd_locking.cpp(324): Error STATUS_SXS_ASSEMBLY_MISSING originated in function CCSDirectTransaction::LockComponent expression: (null)
[gle=0x80004005]
2013-09-01 16:28:03, Error                 CSI    0000031b (F) STATUS_SXS_ASSEMBLY_MISSING #8437347# from CCSDirectTransaction::OperateEnding at index 0 of 1 operations, disposition 2[gle=0xd015000c]
2013-09-01 16:28:03, Error                 CSI    0000031c (F) HRESULT_FROM_WIN32(ERROR_SXS_ASSEMBLY_MISSING) #8437232# from Windows::ServicingAPI::CCSITransaction::ICSITransaction_PinDeployment(Flags = 0, a = Microsoft-Windows-InternetExplorer-Deployment, Version = 8.0.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, cb = (null), s = (null), rid = [105]"Microsoft-Windows-InternetExplorer-Package~31bf3856ad364e35~amd64~~8.0.7601.17514.Internet-Explorer-amd64", rah = (null), manpath = (null), catpath = (null), ed = 0, disp = 0)[gle=0x80073701]
2013-09-01 16:28:03, Info                  CBS    Failed to pin deployment while resolving Update: Internet-Explorer-amd64 from file: (null) [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]
2013-09-01 16:28:03, Info                  CBS    Failed to resolve item[0] in Package: Microsoft-Windows-InternetExplorer-Package~31bf3856ad364e35~amd64~~8.0.7601.17514, Update: Internet-Explorer-amd64 [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]
2013-09-01 16:28:03, Info                  CBS    Failed to resolve execution update. [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]
2013-09-01 16:28:03, Error                 CBS    Failed to resolve execution package: Microsoft-Windows-InternetExplorer-Package~31bf3856ad364e35~amd64~~8.0.7601.17514 [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]
2013-09-01 16:28:03, Info                  CSI    0000031d@2013/9/1:20:28:03.971 CSI Transaction @0x18673d0 destroyed
2013-09-01 16:47:27, Info                  CBS    Exec: Resolving Package: Microsoft-Windows-InternetExplorer-Package~31bf3856ad364e35~amd64~~8.0.7601.17514, Update: Internet-Explorer-amd64, PinDeployment: amd64_microsoft-windows-i..explorer-deployment_31bf3856ad364e35_8.0.7601.17514_none_c6a79c0da6ac8a8c
2013-09-01 16:47:28, Error                 CSI    00000106@2013/9/1:20:47:28.171 (F) d:\win7sp1_gdr\base\wcp\componentstore\csd_locking.cpp(324): Error STATUS_SXS_ASSEMBLY_MISSING originated in function CCSDirectTransaction::LockComponent expression: (null)
[gle=0x80004005]
2013-09-01 16:47:29, Error                 CSI    00000107 (F) STATUS_SXS_ASSEMBLY_MISSING #676206# from CCSDirectTransaction::OperateEnding at index 0 of 1 operations, disposition 2[gle=0xd015000c]
2013-09-01 16:47:29, Error                 CSI    00000108 (F) HRESULT_FROM_WIN32(ERROR_SXS_ASSEMBLY_MISSING) #676091# from Windows::ServicingAPI::CCSITransaction::ICSITransaction_PinDeployment(Flags = 0, a = Microsoft-Windows-InternetExplorer-Deployment, Version = 8.0.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, cb = (null), s = (null), rid = [105]"Microsoft-Windows-InternetExplorer-Package~31bf3856ad364e35~amd64~~8.0.7601.17514.Internet-Explorer-amd64", rah = (null), manpath = (null), catpath = (null), ed = 0, disp = 0)[gle=0x80073701]
2013-09-01 16:47:29, Info                  CBS    Failed to pin deployment while resolving Update: Internet-Explorer-amd64 from file: (null) [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]
2013-09-01 16:47:29, Info                  CBS    Failed to resolve item[0] in Package: Microsoft-Windows-InternetExplorer-Package~31bf3856ad364e35~amd64~~8.0.7601.17514, Update: Internet-Explorer-amd64 [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]
2013-09-01 16:47:29, Info                  CBS    Failed to resolve execution update. [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]
2013-09-01 16:47:29, Error                 CBS    Failed to resolve execution package: Microsoft-Windows-InternetExplorer-Package~31bf3856ad364e35~amd64~~8.0.7601.17514 [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]

...and a few others as well.

I've seen the Package_for_KB976933~31bf3856ad364e35~amd64~fr-FR~6.1.7601.17514 error before - but never really understood where it comes from in an English install.

Please open an Elevated Command Prompt, and run the following commands...

REG LOAD HKLM\COMPONENTS C:\Windows\System32\config\COMPONENTS
REG QUERY "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_for_KB976933~31bf3856ad364e35~amd64~fr-FR~6.1.7601.17514"
REG QUERY "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageDetect\Package_for_KB976933~31bf3856ad364e35~amd64~~0.0.0.0"
REG QUERY "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageIndex\Package_for_KB976933~31bf3856ad364e35~amd64~fr-FR~0.0.0.0"

post the results....

Here are some instructions to make life easier :)
1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.

There appear to be a number of entries missing from the "Package_for_KB976933~31bf3856ad364e35~amd6
4~~0.0.0.0" subkey - I'll have to play and see what that does to various things.

It may take a day or two - shout if you've not heard by Saturday.

Yes, 7tsp themes have issues with IE10. Since the OP has run SFC, that should not be an issue. Waiting for Noel to leave the pub find his way back here

A Guy

You know me too well :)

Playing with the entries at the moment - nothing enlightening so far

Seems I was wrong - all the registry entries are OK.
The difference is because I was originally looking at a system updated from RTM to SP1, while your system appears to have been installed as SP1.
Back to the drawing-board.