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Windows 7: Error 800b0100 - windows update

02 Sep 2013   #1

win 7 home premium 64bit
 
 
Error 800b0100 - windows update

When trying to update windows 7, i get the above error and it fails to update 3 files KB2832414, KB2834886, KB285085. I have also tried to download these seperatly but they also fail to install, the windows fixer doesn't solve the problem either, I have tried may thing most of which i cant , and am hoping you can help me solve this issue.



Attached Files
File Type: zip CBS.zip (1.43 MB, 1 views)
My System SpecsSystem Spec
.

03 Sep 2013   #2

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Your problem is cause by thse missing/corrupt files....
Code:
Unavailable repair files:
 servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum
 servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum
 servicing\packages\Package_1_for_KB2832414~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_1_for_KB2832414~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_2_for_KB2834886~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_2_for_KB2834886~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_2_for_KB2850851~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_2_for_KB2850851~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_3_for_KB2834886~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_3_for_KB2834886~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_3_for_KB2850851~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_3_for_KB2850851~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_for_KB2832414_SP1~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_for_KB2832414_SP1~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_for_KB2832414~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_for_KB2832414~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_for_KB2834886_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2834886_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2834886~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2834886~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2850851_SP1~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_for_KB2850851_SP1~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_for_KB2850851~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_for_KB2850851~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.cat
 servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.cat
 servicing\packages\Package_1_for_KB2832414~31bf3856ad364e35~amd64~~6.1.1.2.cat
 servicing\packages\Package_1_for_KB2832414~31bf3856ad364e35~amd64~~6.1.1.2.cat
 servicing\packages\Package_2_for_KB2834886~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_2_for_KB2834886~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_2_for_KB2850851~31bf3856ad364e35~amd64~~6.1.1.1.cat
 servicing\packages\Package_2_for_KB2850851~31bf3856ad364e35~amd64~~6.1.1.1.cat
 servicing\packages\Package_3_for_KB2834886~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_3_for_KB2834886~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_3_for_KB2850851~31bf3856ad364e35~amd64~~6.1.1.1.cat
 servicing\packages\Package_3_for_KB2850851~31bf3856ad364e35~amd64~~6.1.1.1.cat
 servicing\packages\Package_for_KB2832414_SP1~31bf3856ad364e35~amd64~~6.1.1.2.cat
 servicing\packages\Package_for_KB2832414_SP1~31bf3856ad364e35~amd64~~6.1.1.2.cat
 servicing\packages\Package_for_KB2832414~31bf3856ad364e35~amd64~~6.1.1.2.cat
 servicing\packages\Package_for_KB2832414~31bf3856ad364e35~amd64~~6.1.1.2.cat
 servicing\packages\Package_for_KB2834886_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_for_KB2834886_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_for_KB2834886~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_for_KB2834886~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_for_KB2850851_SP1~31bf3856ad364e35~amd64~~6.1.1.1.cat
 servicing\packages\Package_for_KB2850851_SP1~31bf3856ad364e35~amd64~~6.1.1.1.cat
 servicing\packages\Package_for_KB2850851~31bf3856ad364e35~amd64~~6.1.1.1.cat
 servicing\packages\Package_for_KB2850851~31bf3856ad364e35~amd64~~6.1.1.1.cat
I'll post a fix protocol a bit later.
My System SpecsSystem Spec
03 Sep 2013   #3

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

I've uploaded a file - dc6aa.zip - to my SkyDrive at Noel's SkyDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder dc6aa in the same place.
Open this folder - there should be one folder inside it (Packages)

Copy the content of the Packages folder to the folder
C:\Windows\Temp\CheckSur\Servicing\Packages

Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
My System SpecsSystem Spec
.


03 Sep 2013   #4

win 7 home premium 64bit
 
 

Copied the files as said above rerun the program , now computer won't start up, won't repair start up using windows 7 install disk, and won't do a system restore!
My System SpecsSystem Spec
03 Sep 2013   #5

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

OUCH!
That should not have happened.
What exact messages are you getting from your attempts to boot?
My System SpecsSystem Spec
03 Sep 2013   #6

win 7 home premium 64bit
 
 

Have just managed to get it to boot, it was trying to start up but then looping no message being displayed, reun and file attached


Attached Files
File Type: zip CBS.zip (9.2 KB, 5 views)
My System SpecsSystem Spec
03 Sep 2013   #7

win 7 home premium 64bit
 
 

its the update KB2850851 that auto installed that made my computer crash and not start up
My System SpecsSystem Spec
04 Sep 2013   #8

win 7 home premium 64bit
 
 

the blue screens states error code c000021a
My System SpecsSystem Spec
04 Sep 2013   #9

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

The CBS.log contains the following errors...
Code:
2013-09-03 21:41:14, Info                  CBS    Read out cached package applicability for package: Package_for_KB2809900~31bf3856ad364e35~amd64~~6.1.1.0, ApplicableState: 112, CurrentState:112
2013-09-03 21:41:14, Info                  CBS    Session: 30320869_4007329027 initialized by client WindowsUpdateAgent.
2013-09-03 21:41:15, Info                  CBS    Warning: Unrecognized packageExtended attribute.
2013-09-03 21:41:15, Info                  CBS    Read out cached package applicability for package: Package_for_KB2604115~31bf3856ad364e35~amd64~~6.1.1.3, ApplicableState: 112, CurrentState:112
2013-09-03 21:41:15, Info                  CBS    Session: 30320869_4014037039 initialized by client WindowsUpdateAgent.
2013-09-03 21:41:15, Info                  CBS    Failed to internally open package. [HRESULT = 0x800f0805 - CBS_E_INVALID_PACKAGE]
2013-09-03 21:41:15, Info                  CBS    Session: 30320869_4014037040 initialized by client WindowsUpdateAgent.
2013-09-03 21:41:15, Info                  CBS    Warning: Unrecognized packageExtended attribute.
2013-09-03 21:41:17, Info                  CBS    Read out cached package applicability for package: Package_for_KB2785220~31bf3856ad364e35~amd64~~6.1.1.0, ApplicableState: 112, CurrentState:112
2013-09-03 21:41:17, Info                  CBS    Session: 30320869_4029325066 initialized by client WindowsUpdateAgent.
2013-09-03 21:41:17, Info                  CBS    Warning: Unrecognized packageExtended attribute.
I have to admit I'm not sure how best to deal with this type of error - we don't see it often, and there' are no standard tools for them.

I'll see what I can come up with - Shout if you haven't heard by Saturday.
My System SpecsSystem Spec
11 Sep 2013   #10

win 7 home premium 64bit
 
 

shout
My System SpecsSystem Spec
Reply

 Error 800b0100 - windows update




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