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Windows 7: Update to IE10 fails!

06 Sep 2013   #1
G2G

Windows 7 Premium 64bit
 
 
Update to IE10 fails!

I tried to update to IE10 but Windows Update returns a 9C59 error. I investigated the internet and the Windows KB and tried every possible solution, but without any result.
I seems that IE10 is already partially installed. IE gives a IE9 installation, but the Windows Component Installer gives me already IE10.
All other updates, with exception of KB2862772 (Security update of IE), will install without any problem.

I ran all the programs as in the Windows Update Posting Instructions and also included the IE9_Main.log and IE10_Main.log (???).

Can please somebody help me out.

Guido.


My System SpecsSystem Spec
.

06 Sep 2013   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

I'm still learning the intricacies of this stuff - but this may be a clue...
Code:
2013-09-06 11:12:46, Info                  CBS    Read out cached package applicability for package: Package_for_KB2660075~31bf3856ad364e35~amd64~~6.1.1.0, ApplicableState: 112, CurrentState:112
2013-09-06 11:12:46, Info                  CBS    Session: 30321377_1076979193 initialized by client WindowsUpdateAgent.
2013-09-06 11:12:46, Info                  CBS    Failed to internally open package. [HRESULT = 0x800f0805 - CBS_E_INVALID_PACKAGE]
The SFC and CheckSUR scans are clear of significant errors.

If Tom892 doesn't/can't jump in, I'll do some research and see if I can come up with something.
My System SpecsSystem Spec
06 Sep 2013   #3
ThrashZone

Win-7 H-Premium 64-bit sp1
 
 

My System SpecsSystem Spec
.


09 Sep 2013   #4
G2G

Windows 7 Premium 64bit
 
 

@Trashzone, this specific machine was delivered with Windows 7 SP1 preinstalled.
It seems that an update from IE9 to IE10 went wrong somehow. As stated earlier, Internet Explorer says that IE9 is installed but if I look in the Windows Components Installed IE10 is installed.
When I tried to uninstall IE10 it is not possible. If I try to install IE10 I get the error 9C59.
I really tried everything within my (limited) possibilities to solve this issue, but without succes.

Guido.
My System SpecsSystem Spec
09 Sep 2013   #5
MourningStar

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

My System SpecsSystem Spec
09 Sep 2013   #6
ThrashZone

Win-7 H-Premium 64-bit sp1
 
 

My System SpecsSystem Spec
10 Sep 2013   #7
G2G

Windows 7 Premium 64bit
 
 

I already tried both solutions and without any positive result. It really seems that some parts of IE9 and some parts of IE10 are installed. Both the install programs for IE9 and IE10 will not do the job.
Uninstalling IE9 is also not possible. I asume while it was preinstalled when this machine was delivered.
My System SpecsSystem Spec
10 Sep 2013   #8
ThrashZone

Win-7 H-Premium 64-bit sp1
 
 

Run sfc/scannow three time and shut down your machine after each scan completes,
http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html?ltr=S
My System SpecsSystem Spec
10 Sep 2013   #9
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

That will only (possibly) work where SFC has found problems in the first place.
There is no point when it hasn't.
My System SpecsSystem Spec
23 Sep 2013   #10
G2G

Windows 7 Premium 64bit
 
 

Anybody got an idea to solve this, still remaining, issue?

Thxs in advance for any idea to solve it.
Guido.
My System SpecsSystem Spec
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 Update to IE10 fails!




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