New
#11
Asus machines usually come pre-installed with an AV - can you remember which one?
You should run the AV manufacturer's cleanup tool after uninstalling it...
If you didn't do it then (or don't remember), then run it now.
You can run all of these, if you can't remember which was installed...
Download theMcAfee removal tool from:
http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
Click Save, andsave the file to a folder on your computer.
Navigate to thefolder where you saved the file.
right-click onMCPR.exe and select 'Run as Administrator' to run the removal tool.
when complete,reboot.
Download theNorton Removal Tool from here https://www-secure.symantec.com/norton-support/jsp/help-solutions.jsp?lg=english&ct=united+states&docid=20080710133834EN&product=home&version=1&pvid=f-home
Close all otherprograms, then run the tool. When it's complete, reboot the machine whether it asks for it or not.
Afterthe reboot, open an Elevated Command Prompt, and run the following command
NETSH WINSOCK RESET
You'llbe advised to reboot - do so.
Download the AVGRemover from here
http://www.avg.com/us-en/utilities
Follow theinstructions for running it, and then reboot the machine (whether it asks forit or not, and whether the program rebooted already or not).
Also, next time it flags as non-genuine, run the MGADiag report WITHOUT re-activating, and post it - then wait for a response again without re-activating, and we'll see if we can pin the error down.