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Windows 7: WGA Validation Check no longer supported

08 Sep 2013   #1

Windows 7 Home Premium 64-bit
 
 
WGA Validation Check no longer supported

Here's my problem:
Last last week, my hard drive has been ruined. So I bought a new hard drive and let the technician fix my PC. They installed a new, original, clean copy of Windows 7 Home Premium. They also activate it. I wanted to check online. I wanted to receive updates and download some Microsoft and Windows product. But then, it requires me to validate my copy of windows. So I downloaded the Genuine Check. But it says:

Quote:
This Version of the Windows Genuine Advantage validation tool is no longer supported. Please download the newest version and ensure that your system clock is accurate.
As you can see, I live in Philippines (GMT+08:00) and I use Philippine Standard time to synchronize my Laptop. I download it again. But same message appeared. I tried using the MGA Diagnostic Tool. Here's the result:

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-2KMRD-Y6X62-9JFC7
Windows Product Key Hash: TFyfXLKFXtZeo1miHWCcoMjIexQ=
Windows Product ID: 00359-OEM-9817021-01354
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7600.2.00010300.0.0.003
ID: {26311A47-0C18-4F73-B1D3-AB587E8E2E7B}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7600.win7_rtm.090713-1255
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{26311A47-0C18-4F73-B1D3-AB587E8E2E7B}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-9JFC7</PKey><PID>00359-OEM-9817021-01354</PID><PIDType>8</PIDType><SID>S-1-5-21-2700874334-3120927317-1481833869</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Satellite C655D</Model></SYSTEM><BIOS><Manufacturer>Insyde Corp.</Manufacturer><Version>1.80</Version><SMBIOSVersion major="2" minor="7"/><Date>20111220000000.000000+000</Date></BIOS><HWID>B5BA3607018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Taipei Standard Time(GMT+08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>TOSINV</OEMID><OEMTableID>TOSINV00</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7600.16385

Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
Activation ID: 5e017a8a-f3f9-4167-b1bd-ba3e236a4d8f
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00196-170-201354-02-1033-7600.0000-2442013
Installation ID: 022032161310694376406601258112865635833773096645307175
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 9JFC7
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 9/7/2013 10:28:44 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Not Registered - 0x80040154
Admin Service: Not Registered - 0x80040154
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: LgAAAAEAAgABAAEAAAABAAAAAgABAAEAeqj46j6zVPnusjRyQsKC9fB10ib8CA==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
  APIC			TOSINV		TOSINV00
  FACP			TOSINV		TOSINV00
  HPET			TOSINV		TOSINV00
  BOOT			TOSINV		TOSINV00
  MCFG			TOSINV		TOSINV00
  SLIC			TOSINV		TOSINV00
  SSDT			TOSINV		TsbOdm
  SSDT			TOSINV		TsbOdm
  SSDT			TOSINV		TsbOdm

I'm hoping for your quickest reply.
Thanks!

PS:
I'll be attaching the .txt results of MGA Diagnostics in case you need them both.



Attached Files
File Type: txt Microsoft Genuine Advantage Diagnostic Report.txt (5.0 KB, 2 views)
My System SpecsSystem Spec
.

08 Sep 2013   #2

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64 Windows 8.1 x64
 
 

Code:
File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]
Install this update, reboot the PC, then create a new MGADIAG report attach it in your next reply.
My System SpecsSystem Spec
08 Sep 2013   #3

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Won't make any difference, Golden

Bryan
you need to use Internet Explorer 32-bit for all validation requirements - Firefox barfs on the required ActiveX, and Chrome sometimes has problems.
If it still fails, go to www.microsoft.com/genuine/diag and see what it has to say, follow any instructions there, then go to www.microsoft.com/genuine/validate and attempt validation.
My System SpecsSystem Spec
.


08 Sep 2013   #4

Windows 7 Home Premium 64-bit
 
 

Thanks Sir!
But my Operating System is 64-Bit. How can I find the 32-Bit IE?
And besides, I didn't bookmark the site of validation I used. Can you help me find the link please.. thank you very much!

►►Bryan◄◄
My System SpecsSystem Spec
08 Sep 2013   #5

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

32-bit IE is the default
from your report...
Code:
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
You have to go into the All Programs listing and select the 64-bit if you want to use that, with IE 8
In IE 10, I believe that the 64-bit opens and spawns 32-bit windows by default.
My System SpecsSystem Spec
08 Sep 2013   #6

Windows 7 Home Premium 64-bit
 
 

Ok thanks! I used the option 2 and it worked! Thank You Very Much!
My System SpecsSystem Spec
08 Sep 2013   #7

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Glad to hear it - good luck.
My System SpecsSystem Spec
Reply

 WGA Validation Check no longer supported




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