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Windows 7: Update error code 800B0100


08 Sep 2013   #1

Windows 7 Ultimate 32bit
 
 
Update error code 800B0100

I'm getting the error code 800B0100 while updating Windows 7 x86.
I tried everything suggested on the net and nothing helped. In some of the threads here someone helped with a zip file with files for SURT, which I think I'll need too.

I'm attaching the CBS log files. Please, it would really help if you could also explain which files you included in the package, where you found them and why you included them. I just want to understand..

Thanks in advance.




Attached Files
File Type: zip CBS.zip (2.8 KB, 1 views)
My System SpecsSystem Spec
.

08 Sep 2013   #2

Microsoft Community Contributor Award Recipient

Windows 8.1 Pro x64
 
 

Hello noperator, welcome to SevenForums!

Your CheckSUR log shows the following corruption:

Code:
=================================
Checking System Update Readiness.
Binary Version 6.1.7601.21645
Package Version 20.0
2013-09-08 20:09

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs
(f)	CBS MUM Corrupt	0x800F0900	servicing\Packages\Package_2_for_KB2761451~31bf3856ad364e35~x86~~9.4.1.0.mum		Line 1: 
(f)	CBS Catalog Corrupt	0x800B0100	servicing\Packages\Package_2_for_KB2761451~31bf3856ad364e35~x86~~9.4.1.0.cat		
(f)	CBS Catalog Corrupt	0x800B0100	servicing\Packages\Package_for_KB2761451_RTM~31bf3856ad364e35~x86~~9.4.1.0.cat		
(f)	CBS MUM Corrupt	0x800F0900	servicing\Packages\Package_for_KB2761451~31bf3856ad364e35~x86~~9.4.1.0.mum		Line 1: 
(f)	CBS Catalog Missing	0x00000002	servicing\Packages\Package_for_KB2761451~31bf3856ad364e35~x86~~9.4.1.0.cat		

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store
(f)	CSI Payload File Missing	0x00000000	synceng.dll	x86_microsoft-windows-synceng_31bf3856ad364e35_6.1.7601.22119_none_befe320eb534b7e9	
(f)	CSI Payload File Missing	0x00000000	synceng.dll	x86_microsoft-windows-synceng_31bf3856ad364e35_6.1.7600.17130_none_bc6f93e59f0902df	
(f)	CSI Payload File Missing	0x00000000	synceng.dll	x86_microsoft-windows-synceng_31bf3856ad364e35_6.1.7601.17959_none_be497d719c3754a1	
(f)	CSI Payload File Missing	0x00000000	synceng.dll	x86_microsoft-windows-synceng_31bf3856ad364e35_6.1.7600.21330_none_bcf93296b8269fd0	

Summary:
Seconds executed: 1088
 Found 9 errors
  CSI Payload File Missing Total count: 4
  CBS MUM Corrupt Total count: 2
  CBS Catalog Missing Total count: 1
  CBS Catalog Corrupt Total count: 2

Unavailable repair files:
	servicing\packages\Package_2_for_KB2761451~31bf3856ad364e35~x86~~9.4.1.0.mum
	servicing\packages\Package_2_for_KB2761451~31bf3856ad364e35~x86~~9.4.1.0.mum
	servicing\packages\Package_for_KB2761451_RTM~31bf3856ad364e35~x86~~9.4.1.0.mum
	servicing\packages\Package_for_KB2761451~31bf3856ad364e35~x86~~9.4.1.0.mum
	servicing\packages\Package_for_KB2761451~31bf3856ad364e35~x86~~9.4.1.0.mum
	servicing\packages\Package_2_for_KB2761451~31bf3856ad364e35~x86~~9.4.1.0.cat
	servicing\packages\Package_2_for_KB2761451~31bf3856ad364e35~x86~~9.4.1.0.cat
	servicing\packages\Package_for_KB2761451_RTM~31bf3856ad364e35~x86~~9.4.1.0.cat
	servicing\packages\Package_for_KB2761451~31bf3856ad364e35~x86~~9.4.1.0.cat
	servicing\packages\Package_for_KB2761451~31bf3856ad364e35~x86~~9.4.1.0.cat
Windows Update Package Replacement

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.
  1. Please download the attached file, Packs.zip and save this to your Desktop.
  2. Right-click on the file and select Extract All...
  3. Tick the box labelled Show extracted files when complete then click Extract
  4. A window will open showing two folders, Manifests and Packages
  5. Open the Manifests folder and copy the files into the following folder (if there are any files)

    C:\Windows\Temp\CheckSur\Winsxs\Manifests

  6. Open the Packages folder and copy the files into the following folder (if there are any files)

    C:\Windows\Temp\CheckSur\Servicing\Packages

  7. Run the System Update Readiness Tool (SURT) again
  8. When the SURT finishes installing, copy (Ctrl + C) and paste (Ctrl + V) the contents of the SURT log into your next post please:

    C:\Windows\Logs\CBS\CheckSUR.persist.log

You will probably be shown the error code 0x8024200D after performing this fix, if so, please download and install the update from this link.

Download Cumulative Security Update for Internet Explorer 9 in Windows 7 (KB2761451) from Official Microsoft Download Center

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.
  1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
  2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl + C) and Paste (Ctrl + V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

https://dl.dropboxusercontent.com/u/...tor/SFCFix.zip

Tom


Attached Files
File Type: zip Packs.zip (303.7 KB, 5 views)
My System SpecsSystem Spec
18 Sep 2013   #3

Windows 7 Ultimate 32bit
 
 

Hi,

thanks for your help. After finishing all of these steps, I could update Windows 7 to SP1.
For your convience I am attaching the log files. It seems there are errors left. Are there additional steps to be done?

Thanks

Last 2 logs of CheckSUR.persist.log
Code:
=================================
Checking System Update Readiness.
Binary Version 6.1.7601.21645
Package Version 20.0
2013-09-08 20:09

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs
(f)	CBS MUM Corrupt	0x800F0900	servicing\Packages\Package_2_for_KB2761451~31bf3856ad364e35~x86~~9.4.1.0.mum		Line 1: 
(f)	CBS Catalog Corrupt	0x800B0100	servicing\Packages\Package_2_for_KB2761451~31bf3856ad364e35~x86~~9.4.1.0.cat		
(f)	CBS Catalog Corrupt	0x800B0100	servicing\Packages\Package_for_KB2761451_RTM~31bf3856ad364e35~x86~~9.4.1.0.cat		
(f)	CBS MUM Corrupt	0x800F0900	servicing\Packages\Package_for_KB2761451~31bf3856ad364e35~x86~~9.4.1.0.mum		Line 1: 
(f)	CBS Catalog Missing	0x00000002	servicing\Packages\Package_for_KB2761451~31bf3856ad364e35~x86~~9.4.1.0.cat		

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store
(f)	CSI Payload File Missing	0x00000000	synceng.dll	x86_microsoft-windows-synceng_31bf3856ad364e35_6.1.7601.22119_none_befe320eb534b7e9	
(f)	CSI Payload File Missing	0x00000000	synceng.dll	x86_microsoft-windows-synceng_31bf3856ad364e35_6.1.7600.17130_none_bc6f93e59f0902df	
(f)	CSI Payload File Missing	0x00000000	synceng.dll	x86_microsoft-windows-synceng_31bf3856ad364e35_6.1.7601.17959_none_be497d719c3754a1	
(f)	CSI Payload File Missing	0x00000000	synceng.dll	x86_microsoft-windows-synceng_31bf3856ad364e35_6.1.7600.21330_none_bcf93296b8269fd0	

Summary:
Seconds executed: 1088
 Found 9 errors
  CSI Payload File Missing Total count: 4
  CBS MUM Corrupt Total count: 2
  CBS Catalog Missing Total count: 1
  CBS Catalog Corrupt Total count: 2

Unavailable repair files:
	servicing\packages\Package_2_for_KB2761451~31bf3856ad364e35~x86~~9.4.1.0.mum
	servicing\packages\Package_2_for_KB2761451~31bf3856ad364e35~x86~~9.4.1.0.mum
	servicing\packages\Package_for_KB2761451_RTM~31bf3856ad364e35~x86~~9.4.1.0.mum
	servicing\packages\Package_for_KB2761451~31bf3856ad364e35~x86~~9.4.1.0.mum
	servicing\packages\Package_for_KB2761451~31bf3856ad364e35~x86~~9.4.1.0.mum
	servicing\packages\Package_2_for_KB2761451~31bf3856ad364e35~x86~~9.4.1.0.cat
	servicing\packages\Package_2_for_KB2761451~31bf3856ad364e35~x86~~9.4.1.0.cat
	servicing\packages\Package_for_KB2761451_RTM~31bf3856ad364e35~x86~~9.4.1.0.cat
	servicing\packages\Package_for_KB2761451~31bf3856ad364e35~x86~~9.4.1.0.cat
	servicing\packages\Package_for_KB2761451~31bf3856ad364e35~x86~~9.4.1.0.cat



=================================
Checking System Update Readiness.
Binary Version 6.1.7601.21645
Package Version 20.0
2013-09-18 18:00

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs
(f)	CBS MUM Corrupt	0x800F0900	servicing\Packages\Package_2_for_KB2761451~31bf3856ad364e35~x86~~9.4.1.0.mum		Line 1: 
(fix)	CBS MUM Corrupt	CBS File Replaced	Package_2_for_KB2761451~31bf3856ad364e35~x86~~9.4.1.0.mum from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x86-cab1.cab.
(fix)	CBS Paired File	CBS File also Replaced	Package_2_for_KB2761451~31bf3856ad364e35~x86~~9.4.1.0.cat from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x86-cab1.cab.
(f)	CBS Catalog Corrupt	0x800B0100	servicing\Packages\Package_for_KB2761451_RTM~31bf3856ad364e35~x86~~9.4.1.0.cat		
(fix)	CBS Catalog Corrupt	CBS File Replaced	Package_for_KB2761451_RTM~31bf3856ad364e35~x86~~9.4.1.0.cat from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x86-cab1.cab.
(fix)	CBS Paired File	CBS File also Replaced	Package_for_KB2761451_RTM~31bf3856ad364e35~x86~~9.4.1.0.mum from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x86-cab1.cab.
(f)	CBS MUM Corrupt	0x800F0900	servicing\Packages\Package_for_KB2761451~31bf3856ad364e35~x86~~9.4.1.0.mum		Line 1: 
(fix)	CBS MUM Corrupt	CBS File Replaced	Package_for_KB2761451~31bf3856ad364e35~x86~~9.4.1.0.mum from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x86-cab1.cab.
(fix)	CBS Paired File	CBS File also Replaced	Package_for_KB2761451~31bf3856ad364e35~x86~~9.4.1.0.cat from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x86-cab1.cab.

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store
(f)	CSI Payload File Missing	0x00000000	synceng.dll	x86_microsoft-windows-synceng_31bf3856ad364e35_6.1.7601.22119_none_befe320eb534b7e9	
(f)	CSI Payload File Missing	0x00000000	synceng.dll	x86_microsoft-windows-synceng_31bf3856ad364e35_6.1.7600.17130_none_bc6f93e59f0902df	
(f)	CSI Payload File Missing	0x00000000	synceng.dll	x86_microsoft-windows-synceng_31bf3856ad364e35_6.1.7601.17959_none_be497d719c3754a1	
(f)	CSI Payload File Missing	0x00000000	synceng.dll	x86_microsoft-windows-synceng_31bf3856ad364e35_6.1.7600.21330_none_bcf93296b8269fd0	

Summary:
Seconds executed: 1017
 Found 7 errors
 Fixed 3 errors
  CSI Payload File Missing Total count: 4
  CBS MUM Corrupt Total count: 2
  Fixed: CBS MUM Corrupt.  Total count: 2
  CBS Catalog Corrupt Total count: 1
  Fixed: CBS Catalog Corrupt.  Total count: 1
  Fixed: CBS Paired File.  Total count: 3
SFCFix.txt
Code:
SFCFix version 1.5.7.0 by niemiro.
Start time: 2013-09-18 16:28:19.952
Using .zip script file at C:\Users\Richie\Desktop\SFCFix.zip




PowerCopy::
Successfully took permissions for file or folder C:\Windows\winsxs\x86_microsoft-windows-synceng_31bf3856ad364e35_6.1.7601.22119_none_befe320eb534b7e9
Successfully took permissions for file or folder C:\Windows\winsxs\x86_microsoft-windows-synceng_31bf3856ad364e35_6.1.7601.17959_none_be497d719c3754a1
Successfully took permissions for file or folder C:\Windows\winsxs\x86_microsoft-windows-synceng_31bf3856ad364e35_6.1.7600.21330_none_bcf93296b8269fd0
Successfully took permissions for file or folder C:\Windows\winsxs\x86_microsoft-windows-synceng_31bf3856ad364e35_6.1.7600.17130_none_bc6f93e59f0902df

Successfully copied file \\?\C:\Users\Richie\AppData\Local\niemiro\Archive\winsxs\x86_microsoft-windows-synceng_31bf3856ad364e35_6.1.7601.22119_none_befe320eb534b7e9\synceng.dll to \\?\C:\Windows\winsxs\x86_microsoft-windows-synceng_31bf3856ad364e35_6.1.7601.22119_none_befe320eb534b7e9\synceng.dll.
Successfully copied file \\?\C:\Users\Richie\AppData\Local\niemiro\Archive\winsxs\x86_microsoft-windows-synceng_31bf3856ad364e35_6.1.7601.17959_none_be497d719c3754a1\synceng.dll to \\?\C:\Windows\winsxs\x86_microsoft-windows-synceng_31bf3856ad364e35_6.1.7601.17959_none_be497d719c3754a1\synceng.dll.
Successfully copied file \\?\C:\Users\Richie\AppData\Local\niemiro\Archive\winsxs\x86_microsoft-windows-synceng_31bf3856ad364e35_6.1.7600.21330_none_bcf93296b8269fd0\synceng.dll to \\?\C:\Windows\winsxs\x86_microsoft-windows-synceng_31bf3856ad364e35_6.1.7600.21330_none_bcf93296b8269fd0\synceng.dll.
Successfully copied file \\?\C:\Users\Richie\AppData\Local\niemiro\Archive\winsxs\x86_microsoft-windows-synceng_31bf3856ad364e35_6.1.7600.17130_none_bc6f93e59f0902df\synceng.dll to \\?\C:\Windows\winsxs\x86_microsoft-windows-synceng_31bf3856ad364e35_6.1.7600.17130_none_bc6f93e59f0902df\synceng.dll.

Successfully restored ownership for C:\Windows\winsxs\x86_microsoft-windows-synceng_31bf3856ad364e35_6.1.7601.22119_none_befe320eb534b7e9
Successfully restored permissions on C:\Windows\winsxs\x86_microsoft-windows-synceng_31bf3856ad364e35_6.1.7601.22119_none_befe320eb534b7e9
Successfully restored ownership for C:\Windows\winsxs\x86_microsoft-windows-synceng_31bf3856ad364e35_6.1.7601.17959_none_be497d719c3754a1
Successfully restored permissions on C:\Windows\winsxs\x86_microsoft-windows-synceng_31bf3856ad364e35_6.1.7601.17959_none_be497d719c3754a1
Successfully restored ownership for C:\Windows\winsxs\x86_microsoft-windows-synceng_31bf3856ad364e35_6.1.7600.21330_none_bcf93296b8269fd0
Successfully restored permissions on C:\Windows\winsxs\x86_microsoft-windows-synceng_31bf3856ad364e35_6.1.7600.21330_none_bcf93296b8269fd0
Successfully restored ownership for C:\Windows\winsxs\x86_microsoft-windows-synceng_31bf3856ad364e35_6.1.7600.17130_none_bc6f93e59f0902df
Successfully restored permissions on C:\Windows\winsxs\x86_microsoft-windows-synceng_31bf3856ad364e35_6.1.7600.17130_none_bc6f93e59f0902df
PowerCopy:: directive completed successfully.




Successfully processed all directives.
SFCFix version 1.5.7.0 by niemiro has completed.
Currently storing 4 datablocks.
Finish time: 2013-09-18 16:28:21.340
----------------------EOF-----------------------
My System SpecsSystem Spec
.


18 Sep 2013   #4

Microsoft Community Contributor Award Recipient

Windows 8.1 Pro x64
 
 

Hi noperator,

One last fix!

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.
  1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
  2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl + C) and Paste (Ctrl + V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

https://dl.dropboxusercontent.com/u/...tor/SFCFix.zip

SFC Scan
  1. Click on the Start button and in the search box, type Command Prompt
  2. When you see Command Prompt on the list, right-click on it and select Run as administrator
  3. When command prompt opens, copy and paste the following commands into it, press enter after each

    sfc /scannow

    Wait for this to finish before you continue

    copy %windir%\logs\cbs\cbs.log %userprofile%\Desktop\cbs.txt

  4. This will create a file, cbs.txt on your Desktop. Please attach this to your next post.

Tom
My System SpecsSystem Spec
25 Sep 2013   #5

Windows 7 Ultimate 32bit
 
 

Code:
SFCFix version 1.5.7.0 by niemiro.
Start time: 2013-09-25 13:46:43.999
Using .zip script file at C:\Users\Richie\Desktop\SFCFix.zip




PowerCopy::
Successfully took permissions for file or folder C:\Windows\winsxs\x86_microsoft-windows-synceng_31bf3856ad364e35_6.1.7601.22119_none_befe320eb534b7e9\synceng.dll
Successfully took permissions for file or folder C:\Windows\winsxs\x86_microsoft-windows-synceng_31bf3856ad364e35_6.1.7601.17959_none_be497d719c3754a1\synceng.dll
Successfully took permissions for file or folder C:\Windows\winsxs\x86_microsoft-windows-synceng_31bf3856ad364e35_6.1.7600.21330_none_bcf93296b8269fd0\synceng.dll
Successfully took permissions for file or folder C:\Windows\winsxs\x86_microsoft-windows-synceng_31bf3856ad364e35_6.1.7600.17130_none_bc6f93e59f0902df\synceng.dll

Successfully copied file \\?\C:\Users\Richie\AppData\Local\niemiro\Archive\winsxs\x86_microsoft-windows-synceng_31bf3856ad364e35_6.1.7601.22119_none_befe320eb534b7e9\synceng.dll to \\?\C:\Windows\winsxs\x86_microsoft-windows-synceng_31bf3856ad364e35_6.1.7601.22119_none_befe320eb534b7e9\synceng.dll.
The file \\?\C:\Windows\winsxs\x86_microsoft-windows-synceng_31bf3856ad364e35_6.1.7601.17959_none_be497d719c3754a1\synceng.dll is in use and must be replaced over a reboot.
Successfully copied file \\?\C:\Users\Richie\AppData\Local\niemiro\Archive\winsxs\x86_microsoft-windows-synceng_31bf3856ad364e35_6.1.7600.21330_none_bcf93296b8269fd0\synceng.dll to \\?\C:\Windows\winsxs\x86_microsoft-windows-synceng_31bf3856ad364e35_6.1.7600.21330_none_bcf93296b8269fd0\synceng.dll.
Successfully copied file \\?\C:\Users\Richie\AppData\Local\niemiro\Archive\winsxs\x86_microsoft-windows-synceng_31bf3856ad364e35_6.1.7600.17130_none_bc6f93e59f0902df\synceng.dll to \\?\C:\Windows\winsxs\x86_microsoft-windows-synceng_31bf3856ad364e35_6.1.7600.17130_none_bc6f93e59f0902df\synceng.dll.

Failed to disable file system redirection with error code 0x1.

Successfully restored ownership for C:\Windows\winsxs\x86_microsoft-windows-synceng_31bf3856ad364e35_6.1.7601.22119_none_befe320eb534b7e9\synceng.dll
Successfully restored permissions on C:\Windows\winsxs\x86_microsoft-windows-synceng_31bf3856ad364e35_6.1.7601.22119_none_befe320eb534b7e9\synceng.dll
Successfully restored ownership for C:\Windows\winsxs\x86_microsoft-windows-synceng_31bf3856ad364e35_6.1.7600.21330_none_bcf93296b8269fd0\synceng.dll
Successfully restored permissions on C:\Windows\winsxs\x86_microsoft-windows-synceng_31bf3856ad364e35_6.1.7600.21330_none_bcf93296b8269fd0\synceng.dll
Successfully restored ownership for C:\Windows\winsxs\x86_microsoft-windows-synceng_31bf3856ad364e35_6.1.7600.17130_none_bc6f93e59f0902df\synceng.dll
Successfully restored permissions on C:\Windows\winsxs\x86_microsoft-windows-synceng_31bf3856ad364e35_6.1.7600.17130_none_bc6f93e59f0902df\synceng.dll
PowerCopy:: directive failed to complete successfully.




Reboot:: directive completed successfully.




PostRebootCorruptionDetection::
No hash verification failures detected.
PostRebootCorruptionDetection:: directive completed successfully.




PostRebootRestorePermissions::
Successfully restored ownership for C:\Windows\winsxs\x86_microsoft-windows-synceng_31bf3856ad364e35_6.1.7601.17959_none_be497d719c3754a1\synceng.dll
Successfully restored permissions on C:\Windows\winsxs\x86_microsoft-windows-synceng_31bf3856ad364e35_6.1.7601.17959_none_be497d719c3754a1\synceng.dll
PostRebootRestorePermissions:: directive completed successfully.




Successfully processed all directives.
SFCFix version 1.5.7.0 by niemiro has completed.
Currently storing 8 datablocks.
Finish time: 2013-09-25 13:49:54.167
----------------------EOF-----------------------
Is everything ok now?
My System SpecsSystem Spec
25 Sep 2013   #6

Windows 7 Ultimate 32bit
 
 

Right now, even after the fix, Windows Update fails to install Internet Explorer 10 with the error code 9C59. Is this somehow connected or should I open another thread?
My System SpecsSystem Spec
Reply

 Update error code 800B0100




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