Cannot install IE10 Update - Error 9C59

Akkalla · 13 Sep 2013

Hello,

I've installed Windows 7 64 bit home premium new on my laptop after it had a virus.
All updates worked fine except IE 10.

Here are the log file. Can you help me please?
I've installed Windows6.1-KB947821-v28-x64 already two times.
I've tried already to install the IE 10 like 5 times.

I'm getting always the error 9C59.

Error Code from the eventmanager: 0x80070643

Do you need more informations?
I don't wanna start again.

Thanks Akkalla

NoelDP · 14 Sep 2013

There are a number of errors in the CBS log, although both SFC and CheckSUR are clear...

Code:

2013-09-12 00:49:57, Info                  CBS    Read out cached package applicability for package: Package_for_KB2870699~31bf3856ad364e35~amd64~~9.4.1.0, ApplicableState: 112, CurrentState:112
2013-09-12 00:49:57, Info                  CBS    Session: 30322497_1025413020 initialized by client WindowsUpdateAgent.
2013-09-12 00:49:57, Info                  CBS    Failed to internally open package. [HRESULT = 0x800f0805 - CBS_E_INVALID_PACKAGE]
2013-09-12 00:49:57, Info                  CBS    Read out cached package applicability for package: Package_for_KB2660075~31bf3856ad364e35~amd64~~6.1.1.0, ApplicableState: 112, CurrentState:112
2013-09-12 00:49:57, Info                  CBS    Session: 30322497_1028533022 initialized by client WindowsUpdateAgent.
2013-09-12 00:49:57, Info                  CBS    Failed to internally open package. [HRESULT = 0x800f0805 - CBS_E_INVALID_PACKAGE]
2013-09-12 00:49:58, Info                  CBS    Read out cached package applicability for package: Package_for_KB2604115~31bf3856ad364e35~amd64~~6.1.1.3, ApplicableState: 112, CurrentState:112
2013-09-12 00:49:58, Info                  CBS    Session: 30322497_1035709027 initialized by client WindowsUpdateAgent.
2013-09-12 00:49:58, Info                  CBS    Failed to internally open package. [HRESULT = 0x800f0805 - CBS_E_INVALID_PACKAGE]
2013-09-12 00:50:00, Info                  CBS    Read out cached package applicability for package: Package_for_KB2753842~31bf3856ad364e35~amd64~~6.1.2.0, ApplicableState: 112, CurrentState:112
2013-09-12 00:50:00, Info                  CBS    Session: 30322497_1055521041 initialized by client WindowsUpdateAgent.
2013-09-12 00:50:00, Info                  CBS    Failed to internally open package. [HRESULT = 0x800f0805 - CBS_E_INVALID_PACKAGE]
2013-09-12 00:50:00, Info                  CBS    Read out cached package applicability for package: Package_for_KB2761465~31bf3856ad364e35~amd64~~10.2.1.0, ApplicableState: 32, CurrentState:0
2013-09-12 00:50:00, Info                  CBS    Session: 30322497_1061761046 initialized by client WindowsUpdateAgent.
2013-09-12 00:50:00, Info                  CBS    Failed to internally open package. [HRESULT = 0x800f0805 - CBS_E_INVALID_PACKAGE]

I need to work out what these mean :)
back later.

Akkalla · 14 Sep 2013

Hello,

I don't know why, but after I switched off the antivirus program (again) and the firewall and I took out the LAN cable I tried it another time to install and it worked. I didn't change anything else.
But now the problem is solved.
Thanks for looking at it, NoelDP.

NoelDP · 14 Sep 2013

Probably the AV getting in the way - Norton?