Windows Update error 0x8007370B; bit-flip errors apparent from SUR log

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  1. esmarshall
    Posts : 9
    Win7 Ultimate x86_64 (Version 6.1.7601 Service Pack 1 Build 7601)
       New #1

    Windows Update error 0x8007370B; bit-flip errors apparent from SUR log


    G'day people!

    Like many others here, I've experienced the situation where Windows Update point-blank refuses to update, and returns the generic 0x8007370B error code.

    Microsoft's help relating to this code is woeful to say the least; thankfully a bit of "Google-fu" has led me here.

    I've run (and re-run) the SURT and the various Windows Update FixIt and Hotfix tools from Microsoft, with no success.
    I've even tried their method to reset the the Windows Update sub-system to no avail.

    From following the diagnostic instructions posted in other threads, it has become apparent that I too have been the victim of bit-flip errors, as evidenced in the CheckSUR.log file included below.

    Code:
    =================================
Checking System Update Readiness.
Binary Version 6.1.7601.21645
Package Version 20.0
2013-09-14 22:54

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs
(w)    CBS Catalog Expired    0x800B0101    servicing\Packages\Package_11_for_KB2729094~31bf3856ad364e35~amd64~~6.1.1.0.cat        
(w)    CBS Catalog Expired    0x800B0101    servicing\Packages\Package_2_for_KB2705219~31bf3856ad364e35~amd64~~6.1.1.1.cat        
(w)    CBS Catalog Expired    0x800B0101    servicing\Packages\Package_5_for_KB2647753~31bf3856ad364e35~amd64~~6.1.3.1.cat        
(w)    CBS Catalog Expired    0x800B0101    servicing\Packages\Package_for_KB2732500_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat        

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store
(w)    CSI Catalog Expired    0x800B0101    winsxs\Catalogs\b726b3c457095a81f39721918f12434b4a7baa7ca3a51bd8d922d9e665710c18.cat    ccb3aa159d2..53a473e1121_31bf3856ad364e35_6.1.7601.22044_eb09bf772e4bea12    
(w)    CSI Catalog Expired    0x800B0101    winsxs\Catalogs\2fdad4149b29c19c6a6befef047a8aac9ee1b8e3414635428ffe84287c56ec7b.cat    85d0df1e9e1..215dc89fcf3_31bf3856ad364e35_6.1.7600.21149_727d6188bbdd62de    
(w)    CSI Catalog Expired    0x800B0101    winsxs\Catalogs\e2ec682979dc317a2da0633e4bedd937bd50ee199068a760505f78cb74779557.cat    dae81493f6a..3c05ace4e2e_31bf3856ad364e35_6.1.7600.17057_8b6e27ac16c86bcb    
(f)    CSI Payload File Missing    0x00000000    l2057.ngr    amd64_microsoft-windows-s..chrecognizereng.ale_31bf3856ad364e35_6.1.7600.16385_en-gb_e3a447542ad2c5da    
(f)    CSI Payload File Missing    0x00000000    l2057.dlm    amd64_microsoft-windows-s..chrecognizereng.ale_31bf3856ad364e35_6.1.7600.16385_en-gb_e3a447542ad2c5da    
(f)    CSI Payload File Missing    0x00000000    L2057.ini    amd64_microsoft-windows-s..chrecognizereng.ale_31bf3856ad364e35_6.1.7600.16385_en-gb_e3a447542ad2c5da    
(f)    CSI Payload File Missing    0x00000000    l2057.mllr    amd64_microsoft-windows-s..chrecognizereng.ale_31bf3856ad364e35_6.1.7600.16385_en-gb_e3a447542ad2c5da    
(f)    CSI Corrupt Component Keyform    0x00000000    identity    amd64_bd3b4bd68ea9b8dddd16041cba125f20_31bf3856ad364d35_9.4.9112.20541_none_13e63b53337006b3    identity and keyform do not match and neither is right.
(f)    CSI Corrupt Identity    0xC0150017    Microsofu-Windows-Intern`tional-CodePage,20269, Culture=neutral,!Version=6.1.7600.16385, PublicKeyToken=31bf3856ad364e35, ProcessorArchiuecture=y86, verrionScopd=NonSxS    x86_microsoft-windows-i..onam-codepafe-20269_31bf3856ad364e35_6.1.7610.16385_none_53c1e1b34673a6c8    Bad identity
(f)    CSI Manifest Missing    0x00000002    x86_microsoft-windows-i..onam-codepafe-20269_31bf3856ad364e35_6.1.7610.16385_none_53c1e1b34673a6c8.manifest    x86_microsoft-windows-i..onam-codepafe-20269_31bf3856ad364e35_6.1.7610.16385_none_53c1e1b34673a6c8    
(f)    CSI Corrupt Component Keyform    0x00000000    identity    amd64_microsoft-windows-ie-versioninfo_31bf3856ad364e35_9.4.8112.16456_none_63b37f0517a9980f    identity and keyform do not match; keyform is wrong.
(f)    CSI Corrupt Identity    0xC0150017    Microsofu-Windowr-Intern`tional-CodePage,20261, Bulture=oeutral, Version=6.1.7600.16385, PublicKeyToken=31bf3856ad364e35, ProcesrorArchitecture=y86, verrionScopd=NonSxS    x86_microsoft-windows-i..onal-codepage-20261^31bf3856ad364e34_6.1.7610.16385_none_541861134632c740    Bad identity
(f)    CSI Manifest Missing    0x00000002    x86_microsoft-windows-i..onal-codepage-20261^31bf3856ad364e34_6.1.7610.16385_none_541861134632c740.manifest    x86_microsoft-windows-i..onal-codepage-20261^31bf3856ad364e34_6.1.7610.16385_none_541861134632c740    

Summary:
Seconds executed: 1833
 Found 10 errors
  CSI Manifest Missing Total count: 2
  CSI Catalog Expired Total count: 3
  CSI Corrupt Component Keyform Total count: 2
  CSI Corrupt Identity Total count: 2
  CSI Payload File Missing Total count: 4
  CBS Catalog Expired Total count: 4

Unavailable repair files:
    winsxs\manifests\x86_microsoft-windows-i..onam-codepafe-20269_31bf3856ad364e35_6.1.7610.16385_none_53c1e1b34673a6c8.manifest
    winsxs\manifests\x86_microsoft-windows-i..onal-codepage-20261^31bf3856ad364e34_6.1.7610.16385_none_541861134632c740.manifest
    From what I've discovered, this appears to be a fairly common occurrence, yet Microsoft doesn't appear to have a simple method to reset this component store or otherwise rebuild from scratch.

    So, where do we go from here?
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  3. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #2

    Registry corruption such as you have is almost impossible to legislate for


    I need to have alook at your COMPONENTS registry hive



    Please copy theC:\Windows\System32\config\COMPONENTS file (no extension) to your desktop andthen compress it - upload the compressed file to your favoured fileshare site(preferably Dropbox or SkyDrive) and post a link.

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  4. esmarshall
    Posts : 9
    Win7 Ultimate x86_64 (Version 6.1.7601 Service Pack 1 Build 7601)
    Thread Starter
       New #3

    components.rar uploaded


    Hi Noel,

    Thanks for the prompt response.

    I've never used file share services, so have no idea which are the good ones.
    However, when compressed using 7-Zip or WinRAR, my components hive is less than the 8MB archive file attachment size limit, so I've attached it here.

    (My preference is 7-Zip as it gives superior compression results, but as your site only accepts ZIP or RAR archives, I've installed WinRAR 5.0)

    Cheers again,
    Scott
      My Computer
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  6. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #4

    OK - I've done a first attempt at cleaning up the corruption in the hive....


    I've uploaded a file - esmcomp.zip - to my SkyDrive at Noel's SkyDrive
    Please download and save it to your desktop.

    Right-click on the file and select Extract All, andsave to the default destination (which should be a folder on the desktop)



    Create a new System Restore point



    Open an Elevated Command Prompt, and run the followingcommands.



    REN C:\Windows\System32\config\COMPONENTSCOMPONENTS.OLD1

    COPY %userprofile%\desktop\esmcomp\COMPONENTS C:\Windows\System32\config



    If you get an error with either command, STOP THERE -do not reboot! - post for instructions.



    Assuming both commands go OK, reboot, and run anotherCheckSUR scan - post the new CheckSUR.log file.
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  7. esmarshall
    Posts : 9
    Win7 Ultimate x86_64 (Version 6.1.7601 Service Pack 1 Build 7601)
    Thread Starter
       New #5

    New "components" installed; re-ran SUR


    Okay Noel, all done.

    Here's the latest CheckSUR.log content:

    Code:
    =================================
Checking System Update Readiness.
Binary Version 6.1.7601.21645
Package Version 20.0
2013-09-16 06:01

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs
(w)    CBS Catalog Expired    0x800B0101    servicing\Packages\Package_11_for_KB2729094~31bf3856ad364e35~amd64~~6.1.1.0.cat        
(w)    CBS Catalog Expired    0x800B0101    servicing\Packages\Package_2_for_KB2705219~31bf3856ad364e35~amd64~~6.1.1.1.cat        
(w)    CBS Catalog Expired    0x800B0101    servicing\Packages\Package_5_for_KB2647753~31bf3856ad364e35~amd64~~6.1.3.1.cat        
(w)    CBS Catalog Expired    0x800B0101    servicing\Packages\Package_for_KB2732500_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat        

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store
(w)    CSI Catalog Expired    0x800B0101    winsxs\Catalogs\b726b3c457095a81f39721918f12434b4a7baa7ca3a51bd8d922d9e665710c18.cat    ccb3aa159d2..53a473e1121_31bf3856ad364e35_6.1.7601.22044_eb09bf772e4bea12    
(w)    CSI Catalog Expired    0x800B0101    winsxs\Catalogs\2fdad4149b29c19c6a6befef047a8aac9ee1b8e3414635428ffe84287c56ec7b.cat    85d0df1e9e1..215dc89fcf3_31bf3856ad364e35_6.1.7600.21149_727d6188bbdd62de    
(w)    CSI Catalog Expired    0x800B0101    winsxs\Catalogs\e2ec682979dc317a2da0633e4bedd937bd50ee199068a760505f78cb74779557.cat    dae81493f6a..3c05ace4e2e_31bf3856ad364e35_6.1.7600.17057_8b6e27ac16c86bcb    
(f)    CSI Missing Component Key    0x00000000    x86_microsoft-windows-i..onal-codepage-20261_31bf3856ad364e35_6.1.7600.16385_none_541861134632c740    HKLM\Components\DerivedData\Components    
(fix)    CSI Missing Component Key    CSI Registry Item Repaired    Key created.  There will be more reports as values are replaced.
(f)    CSI Missing Identity    0x00000000    identity    x86_microsoft-windows-i..onal-codepage-20261_31bf3856ad364e35_6.1.7600.16385_none_541861134632c740    
(fix)    CSI Missing Identity    CSI Registry Item Repaired    x86_microsoft-windows-i..onal-codepage-20261_31bf3856ad364e35_6.1.7600.16385_none_541861134632c740
(f)    CSI F Mark Missing    0x00000002    f!c_20261.nls_817129d09deaa008    x86_microsoft-windows-i..onal-codepage-20261_31bf3856ad364e35_6.1.7600.16385_none_541861134632c740    
(fix)    CSI F Mark Missing    CSI Registry Item Repaired    Wrote x86_microsoft-windows-i..onal-codepage-20261_31bf3856ad364e35_6.1.7600.16385_none_541861134632c740\f!c_20261.nls_817129d09deaa008: C_20261.NLS
(f)    CSI Missing Component Key    0x00000000    x86_microsoft-windows-i..onal-codepage-20269_31bf3856ad364e35_6.1.7600.16385_none_53c1e1b34673a6c8    HKLM\Components\DerivedData\Components    
(fix)    CSI Missing Component Key    CSI Registry Item Repaired    Key created.  There will be more reports as values are replaced.
(f)    CSI Missing Identity    0x00000000    identity    x86_microsoft-windows-i..onal-codepage-20269_31bf3856ad364e35_6.1.7600.16385_none_53c1e1b34673a6c8    
(fix)    CSI Missing Identity    CSI Registry Item Repaired    x86_microsoft-windows-i..onal-codepage-20269_31bf3856ad364e35_6.1.7600.16385_none_53c1e1b34673a6c8
(f)    CSI F Mark Missing    0x00000002    f!c_20269.nls_81812dc09da28e50    x86_microsoft-windows-i..onal-codepage-20269_31bf3856ad364e35_6.1.7600.16385_none_53c1e1b34673a6c8    
(fix)    CSI F Mark Missing    CSI Registry Item Repaired    Wrote x86_microsoft-windows-i..onal-codepage-20269_31bf3856ad364e35_6.1.7600.16385_none_53c1e1b34673a6c8\f!c_20269.nls_81812dc09da28e50: C_20269.NLS
(f)    CSI Missing Pinned Component Key    0x00000000    amd64_bd3b4bd68ea9b8dddd16041cba125f20_31bf3856ad364e35_9.4.8112.20551_none_13e63b53337006b3    HKLM\Components\DerivedData\Components    
(fix)    CSI Missing Pinned Component Key    CSI Registry Item Repaired    Key created.  There will be more reports as values are replaced.
(f)    CSI Missing Identity    0x00000000    identity    amd64_bd3b4bd68ea9b8dddd16041cba125f20_31bf3856ad364e35_9.4.8112.20551_none_13e63b53337006b3    
(fix)    CSI Missing Identity    CSI Registry Item Repaired    amd64_bd3b4bd68ea9b8dddd16041cba125f20_31bf3856ad364e35_9.4.8112.20551_none_13e63b53337006b3
(f)    CSI Payload File Missing    0x00000000    l2057.ngr    amd64_microsoft-windows-s..chrecognizereng.ale_31bf3856ad364e35_6.1.7600.16385_en-gb_e3a447542ad2c5da    
(f)    CSI Payload File Missing    0x00000000    l2057.dlm    amd64_microsoft-windows-s..chrecognizereng.ale_31bf3856ad364e35_6.1.7600.16385_en-gb_e3a447542ad2c5da    
(f)    CSI Payload File Missing    0x00000000    L2057.ini    amd64_microsoft-windows-s..chrecognizereng.ale_31bf3856ad364e35_6.1.7600.16385_en-gb_e3a447542ad2c5da    
(f)    CSI Payload File Missing    0x00000000    l2057.mllr    amd64_microsoft-windows-s..chrecognizereng.ale_31bf3856ad364e35_6.1.7600.16385_en-gb_e3a447542ad2c5da    
(f)    CSI Corrupt Identity    0xC0150017    Microsoft-Windows-International-CodePage-20261, Culture=neutral, Version=6.1.7600.16385, PublicKeyToken=31bf3856ad364e35, ProcesrorArchitecture=x86, versionScope=NonSxS    x86_microsoft-windows-i..onal-codepage-20261_31bf3856ad364e34_6.1.7610.16385_none_541861134632c740    Bad identity
(f)    CSI Manifest Missing    0x00000002    x86_microsoft-windows-i..onal-codepage-20261_31bf3856ad364e34_6.1.7610.16385_none_541861134632c740.manifest    x86_microsoft-windows-i..onal-codepage-20261_31bf3856ad364e34_6.1.7610.16385_none_541861134632c740    
(f)    CSI Corrupt Identity    0xC0150017    Microsofu-Windows-International-CodePage-20269, Culture=neutral,!Version=6.1.7600.16385, PublicKeyToken=31bf3856ad364e35, ProcessorArchiuecture=x86, versionScope=NonSxS    x86_microsoft-windows-i..onal-codepage-20269_31bf3856ad364e35_6.1.7610.16385_none_53c1e1b34673a6c8    Bad identity
(f)    CSI Manifest Missing    0x00000002    x86_microsoft-windows-i..onal-codepage-20269_31bf3856ad364e35_6.1.7610.16385_none_53c1e1b34673a6c8.manifest    x86_microsoft-windows-i..onal-codepage-20269_31bf3856ad364e35_6.1.7610.16385_none_53c1e1b34673a6c8    
(f)    CSI Corrupt Component Keyform    0x00000000    identity    amd64_microsoft-windows-ie-versioninfo_31bf3856ad364e35_9.4.8112.16456_none_63b37f0517a9980f    identity and keyform do not match; keyform is wrong.
(f)    CSI Corrupt Component Keyform    0x00000000    identity    amd64_bd3b4bd68ea9b8dddd16041cba125f20_31bf3856ad364d35_9.4.9112.20551_none_13e63b53337006b3    identity and keyform do not match and neither is right.
(f)    CSI Missing C Mark    0x00000000    c!bd3b4bd68ea..41cba125f20_31bf3856ad364e35_9.4.8112.20551_13e63b53337006b3    amd64_bd3b4bd68ea9b8dddd16041cba125f20_31bf3856ad364e35_9.4.8112.20551_none_13e63b53337006b3    Missing c!
(fix)    CSI Missing C Mark    CSI Registry Item Repaired    c!bd3b4bd68ea..41cba125f20_31bf3856ad364e35_9.4.8112.20551_13e63b53337006b3 successfully added to amd64_bd3b4bd68ea9b8dddd16041cba125f20_31bf3856ad364e35_9.4.8112.20551_none_13e63b53337006b3
(f)    CSI Missing C Mark    0x00000000    c!windowsfoundation_31bf3856ad364e35_6.1.7601.17514_615fdfe2a739474c    x86_microsoft-windows-i..onal-codepage-20261_31bf3856ad364e35_6.1.7600.16385_none_541861134632c740    Missing c!
(fix)    CSI Missing C Mark    CSI Registry Item Repaired    c!windowsfoundation_31bf3856ad364e35_6.1.7601.17514_615fdfe2a739474c successfully added to x86_microsoft-windows-i..onal-codepage-20261_31bf3856ad364e35_6.1.7600.16385_none_541861134632c740
(f)    CSI Missing C Mark    0x00000000    c!windowsfoundation_31bf3856ad364e35_6.1.7600.16385_5f2ecc1aaa4ac3b2    x86_microsoft-windows-i..onal-codepage-20261_31bf3856ad364e35_6.1.7600.16385_none_541861134632c740    Missing c!
(fix)    CSI Missing C Mark    CSI Registry Item Repaired    c!windowsfoundation_31bf3856ad364e35_6.1.7600.16385_5f2ecc1aaa4ac3b2 successfully added to x86_microsoft-windows-i..onal-codepage-20261_31bf3856ad364e35_6.1.7600.16385_none_541861134632c740
(f)    CSI Missing C Mark    0x00000000    c!windowsfoundation_31bf3856ad364e35_6.1.7601.17514_615fdfe2a739474c    x86_microsoft-windows-i..onal-codepage-20269_31bf3856ad364e35_6.1.7600.16385_none_53c1e1b34673a6c8    Missing c!
(fix)    CSI Missing C Mark    CSI Registry Item Repaired    c!windowsfoundation_31bf3856ad364e35_6.1.7601.17514_615fdfe2a739474c successfully added to x86_microsoft-windows-i..onal-codepage-20269_31bf3856ad364e35_6.1.7600.16385_none_53c1e1b34673a6c8
(f)    CSI Missing C Mark    0x00000000    c!windowsfoundation_31bf3856ad364e35_6.1.7600.16385_5f2ecc1aaa4ac3b2    x86_microsoft-windows-i..onal-codepage-20269_31bf3856ad364e35_6.1.7600.16385_none_53c1e1b34673a6c8    Missing c!
(fix)    CSI Missing C Mark    CSI Registry Item Repaired    c!windowsfoundation_31bf3856ad364e35_6.1.7600.16385_5f2ecc1aaa4ac3b2 successfully added to x86_microsoft-windows-i..onal-codepage-20269_31bf3856ad364e35_6.1.7600.16385_none_53c1e1b34673a6c8

Summary:
Seconds executed: 1481
 Found 22 errors
 Fixed 12 errors
  CSI Manifest Missing Total count: 2
  CSI Catalog Expired Total count: 3
  CSI Missing Component Key Total count: 2
  Fixed: CSI Missing Component Key.  Total count: 2
  CSI Missing Pinned Component Key Total count: 1
  Fixed: CSI Missing Pinned Component Key.  Total count: 1
  CSI Corrupt Component Keyform Total count: 2
  CSI Missing Identity Total count: 3
  Fixed: CSI Missing Identity.  Total count: 3
  CSI Corrupt Identity Total count: 2
  CSI Missing C Mark Total count: 5
  Fixed: CSI Missing C Mark.  Total count: 5
  CSI Payload File Missing Total count: 4
  CSI F Mark Missing Total count: 2
  Fixed: CSI F Mark Missing.  Total count: 2
  CBS Catalog Expired Total count: 4

Unavailable repair files:
    winsxs\manifests\x86_microsoft-windows-i..onal-codepage-20261_31bf3856ad364e34_6.1.7610.16385_none_541861134632c740.manifest
    winsxs\manifests\x86_microsoft-windows-i..onal-codepage-20269_31bf3856ad364e35_6.1.7610.16385_none_53c1e1b34673a6c8.manifest
    I've also attached a new ZIP file with the current CBS content.

    Thanks for all this help.

    Regards,
    Scott
      My Computer
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  8. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #6

    OK - for ease of my reading and to check that there's nothing else that CheckSUR can currently do, please run it again, and post the new results.

    Also, please upload the new COMPONENTS file afterwards, and I'll do another round of clean-ups.
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  10. esmarshall
    Posts : 9
    Win7 Ultimate x86_64 (Version 6.1.7601 Service Pack 1 Build 7601)
    Thread Starter
       New #7

    Latest SURT run completed


    Good morning Noel,

    As requested, I re-ran the CheckSUR, and the the CheckSUR.log file is attached here.

    Windows is still doing "something", as the components file and CBS.log file are still being updated.

    When Windows has finished doing whatever it is doing with those files, I will upload a current CBS.zip and components.rar to you.

    Code:
    =================================
Checking System Update Readiness.
Binary Version 6.1.7601.21645
Package Version 20.0
2013-09-16 09:18

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs
(w)    CBS Catalog Expired    0x800B0101    servicing\Packages\Package_11_for_KB2729094~31bf3856ad364e35~amd64~~6.1.1.0.cat        
(w)    CBS Catalog Expired    0x800B0101    servicing\Packages\Package_2_for_KB2705219~31bf3856ad364e35~amd64~~6.1.1.1.cat        
(w)    CBS Catalog Expired    0x800B0101    servicing\Packages\Package_5_for_KB2647753~31bf3856ad364e35~amd64~~6.1.3.1.cat        
(w)    CBS Catalog Expired    0x800B0101    servicing\Packages\Package_for_KB2732500_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat        

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store
(w)    CSI Catalog Expired    0x800B0101    winsxs\Catalogs\b726b3c457095a81f39721918f12434b4a7baa7ca3a51bd8d922d9e665710c18.cat    ccb3aa159d2..53a473e1121_31bf3856ad364e35_6.1.7601.22044_eb09bf772e4bea12    
(w)    CSI Catalog Expired    0x800B0101    winsxs\Catalogs\2fdad4149b29c19c6a6befef047a8aac9ee1b8e3414635428ffe84287c56ec7b.cat    85d0df1e9e1..215dc89fcf3_31bf3856ad364e35_6.1.7600.21149_727d6188bbdd62de    
(w)    CSI Catalog Expired    0x800B0101    winsxs\Catalogs\e2ec682979dc317a2da0633e4bedd937bd50ee199068a760505f78cb74779557.cat    dae81493f6a..3c05ace4e2e_31bf3856ad364e35_6.1.7600.17057_8b6e27ac16c86bcb    
(f)    CSI Payload File Missing    0x00000000    l2057.ngr    amd64_microsoft-windows-s..chrecognizereng.ale_31bf3856ad364e35_6.1.7600.16385_en-gb_e3a447542ad2c5da    
(f)    CSI Payload File Missing    0x00000000    l2057.dlm    amd64_microsoft-windows-s..chrecognizereng.ale_31bf3856ad364e35_6.1.7600.16385_en-gb_e3a447542ad2c5da    
(f)    CSI Payload File Missing    0x00000000    L2057.ini    amd64_microsoft-windows-s..chrecognizereng.ale_31bf3856ad364e35_6.1.7600.16385_en-gb_e3a447542ad2c5da    
(f)    CSI Payload File Missing    0x00000000    l2057.mllr    amd64_microsoft-windows-s..chrecognizereng.ale_31bf3856ad364e35_6.1.7600.16385_en-gb_e3a447542ad2c5da    
(f)    CSI Corrupt Identity    0xC0150017    Microsoft-Windows-International-CodePage-20261, Culture=neutral, Version=6.1.7600.16385, PublicKeyToken=31bf3856ad364e35, ProcesrorArchitecture=x86, versionScope=NonSxS    x86_microsoft-windows-i..onal-codepage-20261_31bf3856ad364e34_6.1.7610.16385_none_541861134632c740    Bad identity
(f)    CSI Manifest Missing    0x00000002    x86_microsoft-windows-i..onal-codepage-20261_31bf3856ad364e34_6.1.7610.16385_none_541861134632c740.manifest    x86_microsoft-windows-i..onal-codepage-20261_31bf3856ad364e34_6.1.7610.16385_none_541861134632c740    
(f)    CSI Corrupt Identity    0xC0150017    Microsofu-Windows-International-CodePage-20269, Culture=neutral,!Version=6.1.7600.16385, PublicKeyToken=31bf3856ad364e35, ProcessorArchiuecture=x86, versionScope=NonSxS    x86_microsoft-windows-i..onal-codepage-20269_31bf3856ad364e35_6.1.7610.16385_none_53c1e1b34673a6c8    Bad identity
(f)    CSI Manifest Missing    0x00000002    x86_microsoft-windows-i..onal-codepage-20269_31bf3856ad364e35_6.1.7610.16385_none_53c1e1b34673a6c8.manifest    x86_microsoft-windows-i..onal-codepage-20269_31bf3856ad364e35_6.1.7610.16385_none_53c1e1b34673a6c8    
(f)    CSI Corrupt Component Keyform    0x00000000    identity    amd64_microsoft-windows-ie-versioninfo_31bf3856ad364e35_9.4.8112.16456_none_63b37f0517a9980f    identity and keyform do not match; keyform is wrong.
(f)    CSI Corrupt Component Keyform    0x00000000    identity    amd64_bd3b4bd68ea9b8dddd16041cba125f20_31bf3856ad364d35_9.4.9112.20551_none_13e63b53337006b3    identity and keyform do not match and neither is right.

Summary:
Seconds executed: 246
 Found 10 errors
  CSI Manifest Missing Total count: 2
  CSI Catalog Expired Total count: 3
  CSI Corrupt Component Keyform Total count: 2
  CSI Corrupt Identity Total count: 2
  CSI Payload File Missing Total count: 4
  CBS Catalog Expired Total count: 4

Unavailable repair files:
    winsxs\manifests\x86_microsoft-windows-i..onal-codepage-20261_31bf3856ad364e34_6.1.7610.16385_none_541861134632c740.manifest
    winsxs\manifests\x86_microsoft-windows-i..onal-codepage-20269_31bf3856ad364e35_6.1.7610.16385_none_53c1e1b34673a6c8.manifest
    Regards,
    Scott
      My Computer
    Quote Quote

  11. esmarshall
    Posts : 9
    Win7 Ultimate x86_64 (Version 6.1.7601 Service Pack 1 Build 7601)
    Thread Starter
       New #8

    Updated CBS.zip and components.rar attached


    hi Noel,

    Well, some 3 hours after the CheckSUR/SURT completed, Windows finally finished the "something" it was doing to components and CBS.log.

    As such, I've now been able to copy everything out and upload them as attachments here.

    Looking forward to fresh discoveries.

    Regards (and thanks again),
    Scott
      My Computer
    Quote Quote

  12. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #9

    My, there's a lot of fun stuff going on in the CBS log! :)

    I'll leave that for later, along with the Components hive - I have to go to work, and it may not be until tomorrow late that I get a chance to look at them.
    Shout if you haven't heard by Wednesday!
      My Computer
    Quote Quote

  13. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #10

    I've uploaded a file - esmcomp2.zip - to my SkyDrive at Noel's SkyDrive
    Please download and save it to your desktop.

    Right-click on the file and select Extract All, and save to the default destination (which should be a folder on the desktop)

    Create a new System Restore point

    Open an Elevated Command Prompt, and run the following commands.

    DEL C:\Windows\System32\config\COMPONENTS.OLD1
    REN C:\Windows\System32\config\COMPONENTS COMPONENTS.OLD1
    COPY %userprofile%\desktop\esmcomp\COMPONENTS C:\Windows\System32\config

    If you get an error with either command, STOP THERE -do not reboot! - post for instructions.

    Assuming both commands go OK, reboot, and run anotherCheckSUR scan - post the new CheckSUR.log file
      My Computer
    Quote Quote

 
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