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Windows 7: Windows Update Fails to Install: error codes 800B0100 and 9C47

20 Sep 2013   #11
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

The CheckSUR is not clear - having fixed the problems, and the SFC also succeeded in fixing all the problems it found.

With any luck, Windows Updates will now work - do a manual Check for Updates first, and then install only the oldest update found, to check the system.


My System SpecsSystem Spec
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20 Sep 2013   #12
unutkan

Windows 7 Home Premium 64-bit
 
 

Noel, my computer has begun to freeze again. Actually, sometimes I can tell that behind the frozen "Starting Windows" screen, it is starting. I can hear the bell indicating when I need to enter the password. But since I'm stuck with the same screen, I can't try downloading updates. So then I tried doing it in Safe Mode, but apparently updates are disabled in Safe Mode. So it seems I need to fix what you think is a memory problem that is causing the screen to freeze. Can memtest+ work on Safe Mode? If so, please help me get detailed instructions on how use it. Appreciate the help.
My System SpecsSystem Spec
21 Sep 2013   #13
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Memtest creates its own boot disk, and runs completely outside Windows, so isn't affected by any Windows problems.
My System SpecsSystem Spec
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21 Sep 2013   #14
unutkan

Windows 7 Home Premium 64-bit
 
 

Unless you would like to give me detailed instructions on how to use it, can you refer me to a good site that can? The sites I have gone to were confusing.
My System SpecsSystem Spec
21 Sep 2013   #15
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

www.memtest.org - you want the Auto-installer for USB. Memtest86+ - Advanced Memory Diagnostic Tool
Download the zip file and extract it, then run the extracted file, and follow the instructions. You will need a USB stick (empty it first, as it may delete everything on it!)
My System SpecsSystem Spec
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 Windows Update Fails to Install: error codes 800B0100 and 9C47




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