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Windows 7: Windows update for IE10 on win7 64bit fails with error code 9c59

17 Sep 2013   #1

Windows 7 Home Premium 64bit
 
 
Windows update for IE10 on win7 64bit fails with error code 9c59

Windows update for IE10 on Windows 7 64bit fails continuously with error code 9c59. I tried the stand alone updater with the same results. All other windows updates complete successfully, it's just IE10 that continually fails.

Don't know if this is related but I do have problems with IE8 (current browser). After a while, an open IE window will become non responsive and can't be closed out. I have to use task manager to close it down. I have sent off the reports to MS, but no solution has appeared.

I've attached the cbs file. Let me know what else I can do. Thanks.




Attached Files
File Type: zip CBS.zip (6.49 MB, 4 views)
My System SpecsSystem Spec
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18 Sep 2013   #2

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

There are no significant file errors in either SFC or CheckSUR logs.

In these cases, it has sometimes been a solution to uninstall IE9, reboot a couple of times, and then reinstall IE9 again, before installing IE10 successfully.
It's worth a try
My System SpecsSystem Spec
18 Sep 2013   #3

Windows 7 Home Premium 64bit
 
 

Thanks for the quick reply. I have never installed IE9, im still running IE8. Should I try to install IE9 and see what happens?
My System SpecsSystem Spec
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18 Sep 2013   #4

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

That would certainly explain the error-message I saw!

Yes - install IE9 first and see if that helps.
My System SpecsSystem Spec
25 Sep 2013   #5

Windows 7 Home Premium 64bit
 
 

Well IE9 fails also. I downloaded the IE9 upgrade and launched it. I get about 1/3 of the way on the green progress bar, and it briefly says starting program, then it opens an IE8 window. And thats where it stops. Task manager says the install program is no longer running, only the IE8 window (its a blank page). I tried again with the IE10 upgrade, and it fails the same way as before. So I'm out of ideas completely.
My System SpecsSystem Spec
25 Sep 2013   #6

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Odd - there must be something basic wrong with the IE install for that to happen.

Please repeat the WU Instructions again, and post the full data set - it may give us some clues. Also please post the C:\Windows\windowsupdate.log file
My System SpecsSystem Spec
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 Windows update for IE10 on win7 64bit fails with error code 9c59




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