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Windows Update error 0x8007370B; bit-flip errors apparent from SUR log
G'day people!
Like many others here, I've experienced the situation where Windows Update point-blank refuses to update, and returns the generic 0x8007370B error code.
Microsoft's help relating to this code is woeful to say the least; thankfully a bit of "Google-fu" has led me here.
I've run (and re-run) the SURT and the various Windows Update FixIt and Hotfix tools from Microsoft, with no success.
I've even tried their method to reset the the Windows Update sub-system to no avail.
From following the diagnostic instructions posted in other threads, it has become apparent that I too have been the victim of bit-flip errors, as evidenced in the CheckSUR.log file included below.
From what I've discovered, this appears to be a fairly common occurrence, yet Microsoft doesn't appear to have a simple method to reset this component store or otherwise rebuild from scratch.Code:================================= Checking System Update Readiness. Binary Version 6.1.7601.21645 Package Version 20.0 2013-09-14 22:54 Checking Windows Servicing Packages Checking Package Manifests and Catalogs (w) CBS Catalog Expired 0x800B0101 servicing\Packages\Package_11_for_KB2729094~31bf3856ad364e35~amd64~~6.1.1.0.cat (w) CBS Catalog Expired 0x800B0101 servicing\Packages\Package_2_for_KB2705219~31bf3856ad364e35~amd64~~6.1.1.1.cat (w) CBS Catalog Expired 0x800B0101 servicing\Packages\Package_5_for_KB2647753~31bf3856ad364e35~amd64~~6.1.3.1.cat (w) CBS Catalog Expired 0x800B0101 servicing\Packages\Package_for_KB2732500_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat Checking Package Watchlist Checking Component Watchlist Checking Packages Checking Component Store (w) CSI Catalog Expired 0x800B0101 winsxs\Catalogs\b726b3c457095a81f39721918f12434b4a7baa7ca3a51bd8d922d9e665710c18.cat ccb3aa159d2..53a473e1121_31bf3856ad364e35_6.1.7601.22044_eb09bf772e4bea12 (w) CSI Catalog Expired 0x800B0101 winsxs\Catalogs\2fdad4149b29c19c6a6befef047a8aac9ee1b8e3414635428ffe84287c56ec7b.cat 85d0df1e9e1..215dc89fcf3_31bf3856ad364e35_6.1.7600.21149_727d6188bbdd62de (w) CSI Catalog Expired 0x800B0101 winsxs\Catalogs\e2ec682979dc317a2da0633e4bedd937bd50ee199068a760505f78cb74779557.cat dae81493f6a..3c05ace4e2e_31bf3856ad364e35_6.1.7600.17057_8b6e27ac16c86bcb (f) CSI Payload File Missing 0x00000000 l2057.ngr amd64_microsoft-windows-s..chrecognizereng.ale_31bf3856ad364e35_6.1.7600.16385_en-gb_e3a447542ad2c5da (f) CSI Payload File Missing 0x00000000 l2057.dlm amd64_microsoft-windows-s..chrecognizereng.ale_31bf3856ad364e35_6.1.7600.16385_en-gb_e3a447542ad2c5da (f) CSI Payload File Missing 0x00000000 L2057.ini amd64_microsoft-windows-s..chrecognizereng.ale_31bf3856ad364e35_6.1.7600.16385_en-gb_e3a447542ad2c5da (f) CSI Payload File Missing 0x00000000 l2057.mllr amd64_microsoft-windows-s..chrecognizereng.ale_31bf3856ad364e35_6.1.7600.16385_en-gb_e3a447542ad2c5da (f) CSI Corrupt Component Keyform 0x00000000 identity amd64_bd3b4bd68ea9b8dddd16041cba125f20_31bf3856ad364d35_9.4.9112.20541_none_13e63b53337006b3 identity and keyform do not match and neither is right. (f) CSI Corrupt Identity 0xC0150017 Microsofu-Windows-Intern`tional-CodePage,20269, Culture=neutral,!Version=6.1.7600.16385, PublicKeyToken=31bf3856ad364e35, ProcessorArchiuecture=y86, verrionScopd=NonSxS x86_microsoft-windows-i..onam-codepafe-20269_31bf3856ad364e35_6.1.7610.16385_none_53c1e1b34673a6c8 Bad identity (f) CSI Manifest Missing 0x00000002 x86_microsoft-windows-i..onam-codepafe-20269_31bf3856ad364e35_6.1.7610.16385_none_53c1e1b34673a6c8.manifest x86_microsoft-windows-i..onam-codepafe-20269_31bf3856ad364e35_6.1.7610.16385_none_53c1e1b34673a6c8 (f) CSI Corrupt Component Keyform 0x00000000 identity amd64_microsoft-windows-ie-versioninfo_31bf3856ad364e35_9.4.8112.16456_none_63b37f0517a9980f identity and keyform do not match; keyform is wrong. (f) CSI Corrupt Identity 0xC0150017 Microsofu-Windowr-Intern`tional-CodePage,20261, Bulture=oeutral, Version=6.1.7600.16385, PublicKeyToken=31bf3856ad364e35, ProcesrorArchitecture=y86, verrionScopd=NonSxS x86_microsoft-windows-i..onal-codepage-20261^31bf3856ad364e34_6.1.7610.16385_none_541861134632c740 Bad identity (f) CSI Manifest Missing 0x00000002 x86_microsoft-windows-i..onal-codepage-20261^31bf3856ad364e34_6.1.7610.16385_none_541861134632c740.manifest x86_microsoft-windows-i..onal-codepage-20261^31bf3856ad364e34_6.1.7610.16385_none_541861134632c740 Summary: Seconds executed: 1833 Found 10 errors CSI Manifest Missing Total count: 2 CSI Catalog Expired Total count: 3 CSI Corrupt Component Keyform Total count: 2 CSI Corrupt Identity Total count: 2 CSI Payload File Missing Total count: 4 CBS Catalog Expired Total count: 4 Unavailable repair files: winsxs\manifests\x86_microsoft-windows-i..onam-codepafe-20269_31bf3856ad364e35_6.1.7610.16385_none_53c1e1b34673a6c8.manifest winsxs\manifests\x86_microsoft-windows-i..onal-codepage-20261^31bf3856ad364e34_6.1.7610.16385_none_541861134632c740.manifest
So, where do we go from here?