"Windows 7 Build 7601 / This copy of Windows is not genuine" on Lenovo

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  1. a2mail
    Posts : 11
    Windows 7 Professional 64 bit
       New #1

    "Windows 7 Build 7601 / This copy of Windows is not genuine" on Lenovo


    Hi !

    After working on my new 64 bit Lenovo L530 for a good 3 months, I get this unusual message that my copy of the Windows 7 Professional OS is not genuine.

    The story so far -
    1. Bought the machine directly from Lenovo through their online store
    2. Selected option to get Lenovo to downgrade the original OS from Windows 8 to Windows 7 Professional for a fee
    3. Created Windows 7 recovery discs from partition
    4. No Windows 8 recovery disc on L530
    5. No Microsoft CoA / hologram
    6. Installed McAfee Internet Security
    7. Up-to-date on all updates / fixes


    On calling Lenovo support, I was told that since this is a Windows 8 motherboard with a Windows 7 OS, I was get a copy of Windows 8 recovery CD from Lenovorecovery.com, install Windows 8, activate Windows 8, re-install Windows 7 from the recovery CDs and then re-activate Windows 7.

    A Windows 8 recovery CD from lenovorecovery.com costs money. Is there no way to re-activate Windows 7 without going through the above exercise ? Will the above work ? Are there any alternate, less painful solutions ? Help !

    I have already backed up my data onto an external drive.

    Code:
    Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-MV8MH-98QJM-24367
Windows Product Key Hash: wgci5Gdejx4esg7++zTOe3LWF+4=
Windows Product ID: 00371-OEM-8992671-00437
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {AE1A2656-E96B-47D5-A3C6-B9A71CB6CC4F}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130801-1533
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{AE1A2656-E96B-47D5-A3C6-B9A71CB6CC4F}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-24367</PKey><PID>00371-OEM-8992671-00437</PID><PIDType>2</PIDType><SID>S-1-5-21-1552893499-2908775986-3190693304</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>2481CTO</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>G3ET92WW(2.52)</Version><SMBIOSVersion major="2" minor="7"/><Date>20130306000000.000000+000</Date></BIOS><HWID>BA403107018400FE</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>TP-G3   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 50e329f7-a5fa-46b2-85fd-f224e5da7764
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00178-926-700437-02-2057-7601.0000-2182013
Installation ID: 014710691303343285625114353724302651634954641483754686
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 24367
License Status: Notification
Notification Reason: 0xC004F063.
Remaining Windows rearm count: 2
Trusted time: 19/09/2013 13:06:37

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C533
HealthStatus: 0x0000000000000000
Event Time Stamp: 9:5:2013 14:24
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: LgAAAAEAAQABAAEAAAABAAAAAwABAAEAln0UV7MD8FcOJqJKtAfebch3mOOWYw==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
  APIC			LENOVO		TP-G3   
  FACP			LENOVO		TP-G3   
  HPET			LENOVO		TP-G3   
  MCFG			LENOVO		TP-G3   
  SLIC			LENOVO		TP-G3   
  TCPA			PTL		LENOVO
  SSDT			LENOVO		SataAhci
  SSDT			LENOVO		SataAhci
  ASF!			LENOVO		TP-G3   
  FPDT			LENOVO		TP-G3   
  SSDT			LENOVO		SataAhci
  SSDT			LENOVO		SataAhci
  UEFI			LENOVO		TP-G3   
  UEFI			LENOVO		TP-G3   
  MSDM			LENOVO		TP-G3   
  UEFI			LENOVO		TP-G3   
  DBG2			LENOVO		TP-G3
      My Computer
    Quote Quote

  3. Golden
    Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       New #2

    Code:
    Notification Reason: 0xC004F063
    You need to activate the installation with the Windows 7 COA - you should have got one with the Windows 7 Upgrade?
      My Computer
    Quote Quote

  4. a2mail
    Posts : 11
    Windows 7 Professional 64 bit
    Thread Starter
       New #3

    Hi !

    No, I did not get a Windows 7 CoA as it is not an upgrade. It is a downgrade from a Windows 8 OEM.
      My Computer
    Quote Quote

  6. Golden
    Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       New #4

    I've asked Noel, or resident expert, to have a look at this too.
      My Computer
    Quote Quote

  7. a2mail
    Posts : 11
    Windows 7 Professional 64 bit
    Thread Starter
       New #5

      My Computer
    Quote Quote

  8. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #6

    To achieve a downgrade, the original machine must have been supplied with Windows 8 Pro - and you MUST use the manufacturer's recovery media for Windows 7.

    You installation looks to have been done using retail media.
      My Computer
    Quote Quote

  10. a2mail
    Posts : 11
    Windows 7 Professional 64 bit
    Thread Starter
       New #7

    @Noel,

    Are you basing your comment on the "R" of the following ?

    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    What do I do ?



    Cheers.
      My Computer
    Quote Quote

  11. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #8

    No - on the error message
    Notification Reason: 0xC004F063

    which means that the system couldn't find the appropriate licenses.

    You must use the proper recovery disks for these license to be present.
      My Computer
    Quote Quote

  12. a2mail
    Posts : 11
    Windows 7 Professional 64 bit
    Thread Starter
       New #9

    Hi !

    The only recovery media was on a partition on the hard disk, from which I created 4 DVDs. There was no other discs present.

    And, the recovery was only for Windows 7 Professional.
      My Computer
    Quote Quote

  13. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #10

    Did you follow the Lenovo guidelines? - they require that you activate the Windows 8 installation first, and only then install Windows7 (I believe this 'sets' the SLIC table properly).
    You should contact Lenovo for assistance, as the indication is that it's their problem.
      My Computer
    Quote Quote

 
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