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Windows 7: Windows 7 not genuine error

26 Sep 2013   #1
ilyas5615

Windows 7 Home Premium 64 bit
 
 
Windows 7 not genuine error

I have reformat my laptop, and everything going smoothly until I was prompted to resolve online because my Windows is not genuine. But I think it should not be like this as I have reformat from an original Windows 7 bundled with the laptop. So, I had asked the Microsoft support, but at the end, they told me to find a thread regarding this issue and I keep receiving that "resolve now" error prompt. So, please help me.
And these is another problem that I would to get help:
1- The genuine error prompt
2- How to remove scr virus
3- I cant use command prompt, error (0xc000007b)
4- The security center service(WSVSVC) cant be started.


My System SpecsSystem Spec
.

27 Sep 2013   #2
Golden

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64
 
 

In order to completely troubleshoot Windows validation & activation issues, please perform the following:

1. Download and save this tool to your desktop:
http://go.microsoft.com/fwlink/?linkid=52012

2. Run the tool, and then click Copy - ignore any errors if they appear

3. Use CTRL+V to paste the unedited results of the tool here in your next reply

More detail: Windows Genuine and Activation Issue Posting Instructions
My System SpecsSystem Spec
27 Sep 2013   #3
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Quote   Quote: Originally Posted by ilyas5615 View Post
I have reformat my laptop, and everything going smoothly until I was prompted to resolve online because my Windows is not genuine. But I think it should not be like this as I have reformat from an original Windows 7 bundled with the laptop. So, I had asked the Microsoft support, but at the end, they told me to find a thread regarding this issue and I keep receiving that "resolve now" error prompt. So, please help me.
And these is another problem that I would to get help:
1- The genuine error prompt
2- How to remove scr virus
3- I cant use command prompt, error (0xc000007b)
4- The security center service(WSVSVC) cant be started.

It sounds as if you have a major problem - what Anti-Virus have you installed?

Please downloadand install Malwarebytes Anti-malware(free version) from http://www.malwarebytes.org/products/malwarebytes_free/- UNtick 'Enable free trial of MBAM PRO' at the end of the installation - and update it, then run a full scan in your main account, and Quick scans in anyother user accounts.



Delete everythingit finds

then
Please downloadthe Farbar Service Scanner from



http://www.bleepingcomputer.com/download/farbar-service-scanner/



Right-click onthe saved file and select 'Run as Administrator', and tick all the options,then click on the Scan button - copy and paste the report to your response.

My System SpecsSystem Spec
.


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 Windows 7 not genuine error




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