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Windows 7: Problem since I installed Windows Update Readiness Tool


28 Sep 2013   #1

Windows 7 Ultimate x64
 
 
Problem since I installed Windows Update Readiness Tool

I installed Windows Update Readiness Tool because I was getting the error 80073712 when Windows was attempting to install an update every time I shut off the computer. The Windows Update Readiness Tool did not solve this error but now I can't 'Safely Remove Hardware' when I need to disconnect my external hard drive.
P.S. - I have Windows 7 Ultimate x64 bit desktop.
Any help would be appreciated.



My System SpecsSystem Spec
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28 Sep 2013   #2
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Welcome to Seven Forums Lingleha.

Look at the steps here to see if they may help. Error Code 0x80073712 occurs in Windows Update or Microsoft Update
My System SpecsSystem Spec
29 Sep 2013   #3

Windows 7 Ultimate x64
 
 

Thanx Britton 30; I opened the link and tried four of the five methods suggested. Method five apparently is just short of reinstalling Windows. I'm not prepared to go to that length right now. Being that this upgrade is for Internet Explorer 10 and I use Firefox I may just 'turn off' Internet Explorer 10 but I am afraid that if I do this I may loose some default programs, what do you think??
My System SpecsSystem Spec
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29 Sep 2013   #4

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

The error that you are getting indicates possible major corruption in one of the registry hives.
It's quite likely that the problem is preventing proper installation of ANY updates, and not just IE10.


Pleasefollow the WindowsUpdate Posting Instructions and post the requested data

Also -

I need to have alook at your COMPONENTS registry hive



Please copy theC:\Windows\System32\config\COMPONENTS file (no extension) to your desktop andthen compress it - upload the compressed file to your favoured fileshare site(preferably Dropbox or SkyDrive) and post a link.
My System SpecsSystem Spec
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 Problem since I installed Windows Update Readiness Tool




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