Error code 9C48 when trying to update IE9

markrichard123 said:

NoelDP said:

..OK - it was ALL my fault! - I'd posted the wrong version.


I've uploaded afile - mr1ab.zip - to my SkyDrive at Noel's SkyDrive

Please downloadand save it.

Right-click onthe downloaded file, and select Extract all…

Extract to thedefault location - which will create a new folder mr1abin the same place.

Open this folder- there should be one folders inside it (Packages)



Copy the content of the Packages folder to thefolder

C:\Windows\Temp\CheckSur\Servicing\Packages

Nowrun the CheckSUR tool again (it may take a while)



Postthe new CheckSUR.log file, and the CheckSUR.persist.log file.

Many thanks for your help, here are the files.

Problem solved? Do updates install succesfully now?

If you run SUR again... no errors anymore in CheckSUR.log ?
SFC/SCANNOW ... no integrity errors?

After reboot the IE9 patch doesn't install as well? Anymore patches that don't install?

To uninstall IE9:
How do I install or uninstall Internet Explorer 9?
What to do if you can

Hmmm - how do you uninstall IE9 when it's not installed in the first place??

:)


Mark - please run another SFC /SCANNOW, and post the new CBS.log file - also post your C:\Windows\windowsupdate.log file.

IE 9 will appear in the normal Programs & Features install list, rather than the Installed Updates list - if it's anywhere.
Here's the relevant errors from the windowsupdate.logfile....

Code:

2013-10-03 18:49:57:808 1324 12a0 Agent   * Updates to install = 1
2013-10-03 18:49:57:808 1324 12a0 Agent   *   Title = Windows Internet Explorer 9 for Windows 7 for x64-based Systems
2013-10-03 18:49:57:808 1324 12a0 Agent   *   UpdateId = {C6CA5181-DDA8-4506-8DE2-40957F118C8C}.101
2013-10-03 18:49:57:808 1324 12a0 Agent   *     Bundles 2 updates:
2013-10-03 18:49:57:808 1324 12a0 Agent   *       {565683DD-18B4-4BCB-A6AF-7F7323586782}.101
2013-10-03 18:49:57:808 1324 12a0 Agent   *       {EE639AA5-7BD1-49D8-B6D9-1FC80B24B490}.101
2013-10-03 18:49:57:808 1324 1c78 AU Getting featured update notifications.  fIncludeDismissed = true
2013-10-03 18:49:57:808 1324 1c78 AU No featured updates available.
2013-10-03 18:49:57:902 1324 12a0 Agent WARNING: Failed to evaluate Installed rule, updateId = {818701AF-1182-45C2-BD1E-17068AD171D6}.101, hr = 80242013
2013-10-03 18:50:14:063 1324 12a0 DnldMgr Preparing update for install, updateId = {565683DD-18B4-4BCB-A6AF-7F7323586782}.101.
2013-10-03 18:50:14:531 2816 2644 Misc ===========  Logging initialized (build: 7.6.7600.256, tz: +0100)  ===========
2013-10-03 18:50:14:531 2816 2644 Misc   = Process: C:\Windows\system32\wuauclt.exe
2013-10-03 18:50:14:531 2816 2644 Misc   = Module: C:\Windows\system32\wuaueng.dll
2013-10-03 18:50:14:531 2816 2644 Handler :::::::::::::
2013-10-03 18:50:14:531 2816 2644 Handler :: START ::  Handler: Command Line Install
2013-10-03 18:50:14:531 2816 2644 Handler :::::::::
2013-10-03 18:50:14:531 2816 2644 Handler   : Updates to install = 1
2013-10-03 18:50:19:008 2816 2644 Handler   : WARNING: Command line install completed. Return code = 0x00009c48, Result = Failed, Reboot required = false
2013-10-03 18:50:19:008 1324 1e18 AU >>##  RESUMED  ## AU: Installing update [UpdateId = {C6CA5181-DDA8-4506-8DE2-40957F118C8C}]
2013-10-03 18:50:19:008 2816 2644 Handler   : WARNING: Exit code = 0x8024200B
2013-10-03 18:50:19:008 1324 1e18 AU   # WARNING: Install failed, error = 0x80070643 / 0x00009C48

I thik it may be a case of trying to manually uninstall IE9 - http://support.microsoft.com/kb/2579295