Request for Assistance - Windows Update Could Not Check for Updates


  1. Posts : 1
    Windows 7 Professional SP1 32 bit
       #1

    Request for Assistance - Windows Update Could Not Check for Updates


    My laptop running windows 7 sp1 professional (via BootCamp) is failing to download and install windows updates. (Error 80080005 - "Windows is unable to check for updates"). I suspect that my system is hosed and that I will have to reinstall, but thanks in advance for any advice.


    • System Update Readiness Tool fails to install the hotfix.
    • SFC scan fails. "Windows Resource Protection could not start the repair service"
    • Virus and malware scans come up negative.
    • This Microsoft FixIt program fails to download any updates.
    • Logs attached.

    Thanks in advance for any assistance
      My Computer


  2. Posts : 10,994
    Win 7 Pro 64-bit
       #2

    Hello madsent and welcome to Seven Forums.

    Sometimes it's necessary to run SFC three or more times to fix problems. After running SFC at least 3 times and rebooting the computer after each scan, try the SURT again. (See Option Two, Step 4 note.)

    SFC /SCANNOW Command - System File Checker

    If still no joy you could try doing a Repair Install. If successful it will fix your currently installed Windows 7 and preserve your user accounts, data, programs, system drivers, etc.

    Repair Install
      My Computer


  3. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #3

    You have some major problems in the CBS log - and running SFC is not going to help.

    Code:
    2012-09-15 11:50:28, Info                  CBS    Failed to initialize CBS Core. [HRESULT = 0x800705aa - ERROR_NO_SYSTEM_RESOURCES]
    2012-09-15 11:50:28, Info                  CBS    Ending TrustedInstaller initialization.
    2012-09-15 11:50:28, Info                  CBS    Failed to initialize Trusted Installer. [HRESULT = 0x800705aa - ERROR_NO_SYSTEM_RESOURCES]
    2012-09-15 11:50:28, Info                  CBS    Starting TrustedInstaller finalization.
    2012-09-15 11:50:28, Info                  CBS    Trusted Installer core was not initialized.
    2012-09-15 11:50:28, Info                  CBS    Ending TrustedInstaller finalization.
    2012-09-15 11:50:57, Info                  CBS    Starting TrustedInstaller initialization.
    2012-09-15 11:50:57, Info                  CBS    Loaded Servicing Stack v6.1.7601.17592 with Core: C:\Windows\winsxs\x86_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17592_none_0b0e4b4025cf4049\cbscore.dll
    2012-09-15 11:50:58, Info                  CBS    Failed to load the COMPONENTS hive from 'C:\Windows\System32\config\COMPONENTS' into registry key 'HKLM\COMPONENTS'. [HRESULT = 0x800705aa - ERROR_NO_SYSTEM_RESOURCES]
    2012-09-15 11:50:58, Info                  CBS    Failed to load WCP DLL. [HRESULT = 0x800705aa - ERROR_NO_SYSTEM_RESOURCES]
    2012-09-15 11:50:58, Info                  CBS    Failed to initialize the Core DLL: C:\Windows\winsxs\x86_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17592_none_0b0e4b4025cf4049\cbscore.dll [HRESULT = 0x800705aa - ERROR_NO_SYSTEM_RESOURCES]
    Have you tried a System Restore back to a point when WU was working?
      My Computer


  4. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #4

    ... I just realised that that log is over a year ago!

    There is no way that SR can help over that period of time, and your best fix is going to be a repair install.
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 04:50.
Find Us