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Windows 7: Windows 7 Update fails to even find updates (error:

06 Oct 2013   #21
Dragonride

Windows 7 Pro 32bit
 
 

Tried all these, attachments as requested.


My System SpecsSystem Spec
.
06 Oct 2013   #22
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Some interesting errors in the System log...
Code:
 
The following boot-start or system-start driver(s) failed to load: 
SBRE
. 
The SQL Server VSS Writer service terminated unexpectedly.  It has done this 1 time(s).
. 
A media delivery engine with ID '0' was not initialized due to error '0x800700b7' when adding the URL 'http://+:10243/WMPNSSv4/4040352340/'. Restart your computer, and then restart the WMPNetworkSvc service. If the problem persists, reinstall Windows Media Player if possible.
. 
The XAMPP Service service failed to start due to the following error: 
The system cannot find the file specified.
. 
The WebcamMax, WDM Video Capture service failed to start due to the following error: 
The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
. 
Encrypted volume check: Volume information on \\?\Volume{d9751ffa-476c-11df-bd9e-806e6f6e6963} cannot be read.
. 
The driver \Driver\WUDFRd failed to load for the device WpdBusEnumRoot\UMB\2&37c186b&0&STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_GENERIC-&PROD_COMPACT_FLASH&REV_1.01#7&2C5E86A3&0&058F63636476&0#.
The Apps log shows the following errors...
Code:
 
The description for Event ID 0 from source SignInAssistant cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event: 
InitializeSvcAPI failed with hr = 0x8004888d
. 
Activation - 
Health check failure: 
hr =0x8004FE21, HealthStatus: 0x000000000003EFFF
. 
Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface.  hr = 0x80070005, Access is denied.
. This is often caused by incorrect security settings in either the writer or requestor process. 
Operation:
Gathering Writer Data
Context:
Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
Writer Name: System Writer
Writer Instance ID: {c39b3885-4573-4f97-9975-ab72ce092c01}
There are a number of other errors which arise from 'Access Denied type messages
I think the two most important are the ones at the top of the System list...
back in a few minutes with some ideas on them.
My System SpecsSystem Spec
06 Oct 2013   #23
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Please run the following commands in an Elevated Command Prompt, and post the results....

REG QUERY HKLM\SYSTEM\CurrentControlSet\Enum\LEGACY_SBRE /S
REG QUERY HKLM\SYSTEM\CurrentControlSet\services\SQLWriter
REG QUERY "HKLM\SYSTEM\CurrentControlSet\services\VSS\Diag\System Writer"
VSSADMIN LIST WRITERS

(the last one may take a minute or two - be patient!)

Post the results.

Here are some instructions to make lifeeasier

1) To open anElevated Command Prompt Window (the ECP window), click on Start, All Programs,Accessories – then right-click on Command Prompt, and select Run asAdministrator. Accept the UAC prompt.

2) To run thecommands easier, highlight the block of commands, and right-click on thehighlight – select Copy. In the CP Window, click on the black/white icon at topleft – select Paste. The commands will run but may not complete the lastcommand, so hit the Enter Key once.

3) To copy theresults... click on the Black/White icon in the top left, and select Edit...'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to pasteit into your response.
My System SpecsSystem Spec
.

06 Oct 2013   #24
Dragonride

Windows 7 Pro 32bit
 
 

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>REG QUERY HKLM\SYSTEM\CurrentControlSet\Enum\LEGACY_SBRE /S
ERROR: The system was unable to find the specified registry key or value.

C:\Windows\system32>REG QUERY HKLM\SYSTEM\CurrentControlSet\services\SQLWriter

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\SQLWriter
Type REG_DWORD 0x10
Start REG_DWORD 0x2
ErrorControl REG_DWORD 0x1
ImagePath REG_EXPAND_SZ "C:\Program Files\Microsoft SQL Server\90\Shar
ed\sqlwriter.exe"
DisplayName REG_SZ SQL Server VSS Writer
ObjectName REG_SZ LocalSystem
Description REG_SZ Provides the interface to backup/restore Microsoft
SQL server through the Windows VSS infrastructure.

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\SQLWriter\Security

C:\Windows\system32>REG QUERY "HKLM\SYSTEM\CurrentControlSet\services\VSS\Diag\S
ystem Writer"


C:\Windows\system32>VSSADMIN LIST WRITERS
vssadmin 1.1 - Volume Shadow Copy Service administrative command-line tool
(C) Copyright 2001-2005 Microsoft Corp.

Waiting for responses.
These may be delayed if a shadow copy is being prepared.

Writer name: 'Task Scheduler Writer'
Writer Id: {d61d61c8-d73a-4eee-8cdd-f6f9786b7124}
Writer Instance Id: {1bddd48e-5052-49db-9b07-b96f96727e6b}
State: [1] Stable
Last error: No error

Writer name: 'VSS Metadata Store Writer'
Writer Id: {75dfb225-e2e4-4d39-9ac9-ffaff65ddf06}
Writer Instance Id: {088e7a7d-09a8-4cc6-a609-ad90e75ddc93}
State: [1] Stable
Last error: No error

Writer name: 'Performance Counters Writer'
Writer Id: {0bada1de-01a9-4625-8278-69e735f39dd2}
Writer Instance Id: {f0086dda-9efc-47c5-8eb6-a944c3d09381}
State: [1] Stable
Last error: No error

Writer name: 'System Writer'
Writer Id: {e8132975-6f93-4464-a53e-1050253ae220}
Writer Instance Id: {d0b40ca8-83a9-47a6-a9b5-11c84059a757}
State: [1] Stable
Last error: No error

Writer name: 'ASR Writer'
Writer Id: {be000cbe-11fe-4426-9c58-531aa6355fc4}
Writer Instance Id: {211a6bf4-a816-4cc9-bd40-e67884b8bc32}
State: [1] Stable
Last error: No error

Writer name: 'Registry Writer'
Writer Id: {afbab4a2-367d-4d15-a586-71dbb18f8485}
Writer Instance Id: {7b247369-8b47-4187-8902-6d83d28f5e61}
State: [1] Stable
Last error: No error

Writer name: 'MSSearch Service Writer'
Writer Id: {cd3f2362-8bef-46c7-9181-d62844cdc0b2}
Writer Instance Id: {8af12067-f9d9-483a-8911-4f9544697ecf}
State: [1] Stable
Last error: No error

Writer name: 'Shadow Copy Optimization Writer'
Writer Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}
Writer Instance Id: {78659817-cc2f-4441-835f-cb6149abef11}
State: [1] Stable
Last error: No error

Writer name: 'WMI Writer'
Writer Id: {a6ad56c2-b509-4e6c-bb19-49d8f43532f0}
Writer Instance Id: {e83dda79-5786-4d35-a921-0051b72ddc21}
State: [1] Stable
Last error: No error

Writer name: 'COM+ REGDB Writer'
Writer Id: {542da469-d3e1-473c-9f4f-7847f01fc64f}
Writer Instance Id: {34ee78a1-18ce-44ba-8ba0-caab1bdccfd6}
State: [1] Stable
Last error: No error


C:\Windows\system32>

C:\Windows\system32>
My System SpecsSystem Spec
06 Oct 2013   #25
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Well at least we seem to have identified one of the problems

I'll post a fix for the SBRE problem a little later - I need to test a few things first.
My System SpecsSystem Spec
06 Oct 2013   #26
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Have you had Ad-Aware installed at any time??
this error can apparently be caused by AA being uninstalled - and can be fixed by a simple command in an Elevated Command Prompt...

SC DELETE SBRE

If that's not the case here (or you get a 'service not installed' error), then read on...

I've uploaded a file - sbrefix.zip - to my SkyDrive at Noel's SkyDrive

Pleasedownload and save it to your desktop.

Right-clickon the saved file and select Extract all...

Saveit to the default location

Thisshould create a file sbrefix.reg



right-clickon the file, and select Merge

Acceptthe warnings, - you should then get a 'Success' message.

Closeall windows, and reboot.

Now test the system a bit, and post the new System.evtx file

I have to admit that I'm not sure how the SBRE 'driver' ties in with Windows updates, but it needs fixing anyhow
My System SpecsSystem Spec
06 Oct 2013   #27
Dragonride

Windows 7 Pro 32bit
 
 

Yes, I have Ad Aware installed, or I certainly used to have it!
The first option was successful, no need to download file (I assume).
My System SpecsSystem Spec
06 Oct 2013   #28
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

If AdAware is still installed, it may be a good idea to test it now - in case we need to do something else

The SBRE error is now 'missing' from the latest boot

There are a few other service errors - involving the following services...

Code:
 
WebcamMax, WDM Video Capture service failed to start.
 

 
XAMPP Service service failed to start
 

 
SQL Server VSS Writer service terminated unexpectedly

also the following driver failed...
Code:
The driver \Driver\WUDFRd failed to load for the device 
WpdBusEnumRoot\UMB\2&37c186b&0&STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_GENERIC-&PROD_COMPACT_FLASH&REV_1.01#7&2C5E86A3&0&058F63636476&0#.
... and there are a number of failures with Windows Media Player.


Code:
 

 
A media delivery engine with ID '0' was not initialized due to error 
'0x800700b7' when adding the URL 'http://+:10243/WMPNSSv4/4040352340/'. Restart 
your computer, and then restart the WMPNetworkSvc service. If the problem 
persists, reinstall Windows Media Player if possible.
 

 
 
.

 
A new media server was not initialized because the Windows Media Delivery 
Engine did not initialize due to error '0x800700b7'. Restart your computer, and 
then restart the WMPNetworkSvc service. If the problem persists, reinstall 
Windows Media Player if possible.


As far as the WMP errors are concerned, have a look here...
Four errors from Windows Media Player Network Sharing Service on every - Microsoft Community



Let's have a look at the failing services...

run the following commands and post the results.

SC QUERYEX XAMPP
SC QUERYEX WebCamMax

The System Writer problem is a tricky one - I need to do some thinking about that!
My System SpecsSystem Spec
06 Oct 2013   #29
Dragonride

Windows 7 Pro 32bit
 
 

Okay, the Adaware I'm not too fussed about as it was probably removed to prevent clashing with my new AV, BitDefender Total Internet Security which is firewall, av and loads more.
Xampp I still have on my machine, but I more often use AAMPS as it's far more user friendly.

WebCamMax was probably something I tried and didn't like the results so uninstalled it.

Quote:
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>sc queryex xampp

SERVICE_NAME: xampp
TYPE : 110 WIN32_OWN_PROCESS (interactive)
STATE : 1 STOPPED
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
PID : 0
FLAGS :

C:\Windows\system32>sc queryex WebCamMax
[SC] EnumQueryServicesStatus:OpenService FAILED 1060:

The specified service does not exist as an installed service.


C:\Windows\system32>
My System SpecsSystem Spec
06 Oct 2013   #30
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I'm not a fan of security suites - I reckon that you're better off with a mix-and-match solution - but if it works for you, that's the main thing

Obviously there's something in the registry attempting to start the WebCamMax service - which doesn't exist. The question is: where? See if MSCONFIG gives any clues (or gives it a different name!).

Interesting that XAMPP seems to be saying that no attempt has been made to start it - let's see what happens is we do attempt it.

Open an Elevated Command Prompt and run the following commands

NET START XAMPP
SC QUERYEX XAMPP
SC QC XAMPP
SC SDSHOW XAMPP

post the results
My System SpecsSystem Spec
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