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Windows 7: Cannot install Update for x64-based Systems (KB2853952)

05 Oct 2013   #1
SmokingMan

Windows 7 Home Premium
 
 
Cannot install Update for x64-based Systems (KB2853952)

I have tried over and over for days now and I cannot get this update to install. I recently had to disable the automatic update settings and install updates manually one at a time. This works most of the time, but sometimes I have to try to install an update several times before it finally installs.

Where do I need to start looking and what suggestions does anyone have (short of a format & install), to find the reason why I'm suddenly having trouble with some updates? Other than this, my system seems to be running fine and I've had no other problems.

I'm at a loss


My System SpecsSystem Spec
.

05 Oct 2013   #2
whitespace

Windows 7 Professional x64
 
 

Are you logged on to Windows as an Administrator?

Have you tried downloading the update manually?
http://support.microsoft.com/kb/2853952

Is it possible that it has already been installed (check the installed updates), but Windows Update is incorrectly prompting this update again?
My System SpecsSystem Spec
05 Oct 2013   #3
SmokingMan

Windows 7 Home Premium
 
 

This is what I find in the system event log:

- EventData

errorCode 0x80070490

updateTitle Update for Windows 7 for x64-based Systems (KB2853952)

updateGuid {D72AFBA3-193D-4374-B91D-6AF4DB6D0D45}

updateRevisionNumber 200

Looking through my update log this has been failing since 09/12 and has not been previously installed.

I am installing and running the System Update readiness Tool right now. Once I've run it and have some results I'll post them here.
My System SpecsSystem Spec
.


05 Oct 2013   #4
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Pleasefollow the WindowsUpdate Posting Instructions and post the requested data
My System SpecsSystem Spec
06 Oct 2013   #5
NoN

Windows 7 Professional SP1 - x64 [Non-UEFI Boot]
 
 

Quote   Quote: Originally Posted by SmokingMan View Post
This is what I find in the system event log:

- EventData

errorCode 0x80070490

updateTitle Update for Windows 7 for x64-based Systems (KB2853952)

updateGuid {D72AFBA3-193D-4374-B91D-6AF4DB6D0D45}

updateRevisionNumber 200

Looking through my update log this has been failing since 09/12 and has not been previously installed.

I am installing and running the System Update readiness Tool right now. Once I've run it and have some results I'll post them here.
Searching for error code, lead me to: Error code 0x80070490 when you use Windows Update or Microsoft Update to install updates

You might have to do a little repair first, of the Component-Based Servicing (CBS) manifest that might be corrupted with this tool:

System Update Readiness Tool fixes Windows Update errors in Windows 7
My System SpecsSystem Spec
Reply

 Cannot install Update for x64-based Systems (KB2853952)




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