Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Cannot install Update for x64-based Systems (KB2853952)


05 Oct 2013   #1

Windows 7 Home Premium
 
 
Cannot install Update for x64-based Systems (KB2853952)

I have tried over and over for days now and I cannot get this update to install. I recently had to disable the automatic update settings and install updates manually one at a time. This works most of the time, but sometimes I have to try to install an update several times before it finally installs.

Where do I need to start looking and what suggestions does anyone have (short of a format & install), to find the reason why I'm suddenly having trouble with some updates? Other than this, my system seems to be running fine and I've had no other problems.

I'm at a loss


My System SpecsSystem Spec
.

05 Oct 2013   #2

Windows 7 Professional x64
 
 

Are you logged on to Windows as an Administrator?

Have you tried downloading the update manually?
http://support.microsoft.com/kb/2853952

Is it possible that it has already been installed (check the installed updates), but Windows Update is incorrectly prompting this update again?
My System SpecsSystem Spec
05 Oct 2013   #3

Windows 7 Home Premium
 
 

This is what I find in the system event log:

- EventData

errorCode 0x80070490

updateTitle Update for Windows 7 for x64-based Systems (KB2853952)

updateGuid {D72AFBA3-193D-4374-B91D-6AF4DB6D0D45}

updateRevisionNumber 200

Looking through my update log this has been failing since 09/12 and has not been previously installed.

I am installing and running the System Update readiness Tool right now. Once I've run it and have some results I'll post them here.
My System SpecsSystem Spec
.


05 Oct 2013   #4

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Pleasefollow the WindowsUpdate Posting Instructions and post the requested data
My System SpecsSystem Spec
06 Oct 2013   #5
NoN

Windows 7 Professional SP1 - x64 [Non-UEFI Boot]
 
 

Quote   Quote: Originally Posted by SmokingMan View Post
This is what I find in the system event log:

- EventData

errorCode 0x80070490

updateTitle Update for Windows 7 for x64-based Systems (KB2853952)

updateGuid {D72AFBA3-193D-4374-B91D-6AF4DB6D0D45}

updateRevisionNumber 200

Looking through my update log this has been failing since 09/12 and has not been previously installed.

I am installing and running the System Update readiness Tool right now. Once I've run it and have some results I'll post them here.
Searching for error code, lead me to: Error code 0x80070490 when you use Windows Update or Microsoft Update to install updates

You might have to do a little repair first, of the Component-Based Servicing (CBS) manifest that might be corrupted with this tool:

System Update Readiness Tool fixes Windows Update errors in Windows 7
My System SpecsSystem Spec
Reply

 Cannot install Update for x64-based Systems (KB2853952)




Thread Tools



Similar help and support threads for2: Cannot install Update for x64-based Systems (KB2853952)
Thread Forum
Update for Windows 7 for x64-based Systems(Error code 80242016) Windows Updates & Activation
Security Update for Windows 7 for x64-based Systems (KB2845187) Windows Updates & Activation
[what]Update for Windows 7 for x64-based Systems (KB976902) Windows Updates & Activation
Update for Windows 7 for x64-based Systems (KB2446496) Windows Updates & Activation
Update for Windows 7 for x64-based Systems (KB2264107) Windows Updates & Activation

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 07:53 AM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33