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Windows 7: Another Win 7 Build 7601 Not Genuine issue


07 Oct 2013   #1

Windows 7 Home Premium 64 bit
 
 
Another Win 7 Build 7601 Not Genuine issue

Hello Folks!

I thought I would try my hand here to fix an issue that I'm seeing (from a glance in the forum here) is rather common.

I purchased my desktop, which happened to be refurbished and sold "open box", through Newegg back at the end of August. It of course, came with Windows 7 Home Premium already installed and I had no issues until I started getting the messages that Windows was not genuine and refused to activate, either on the key that was already listed, or on the key found on the COA sticker.

So hopefully, this will help:

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-BJD6C-K3YVH-DVQJG
Windows Product Key Hash: WFqPPaNJ0hrc3E/8MgITJa2Xf0M=
Windows Product ID: 00359-OEM-8992687-00118
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {7F0CEF6D-C6F0-4CA1-A310-EF10E88C8BFD}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130801-1533
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{7F0CEF6D-C6F0-4CA1-A310-EF10E88C8BFD}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-DVQJG</PKey><PID>00359-OEM-8992687-00118</PID><PIDType>2</PIDType><SID>S-1-5-21-938799810-2846022587-312112450</SID><SYSTEM><Manufacturer>ASUSTeK Computer INC.</Manufacturer><Model>CM1831</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0903   </Version><SMBIOSVersion major="2" minor="5"/><Date>20120406000000.000000+000</Date></BIOS><HWID>1EFF3F07018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
C:\windows\system32\slmgr.vbs(1131, 5) (null): 0xC004F012

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C533
HealthStatus: 0x0000000000000000
Event Time Stamp: 9:21:2013 00:33
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: OAAAAAEABAABAAEAAAADAAAAAwABAAEAln3OqUrwEDNU8uJrOJhA3E6GipvO7v1DIkkerGKcyGA=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
  APIC			040612		APIC1504
  FACP			040612		FACP1504
  HPET			040612		OEMHPET 
  MCFG			040612		OEMMCFG 
  OEMB			040612		OEMB1504
  SSDT			A M I 		POWERNOW

I appreciate any and all assistance that might come my way and hope I can correct this issue! : )

My System SpecsSystem Spec
.

07 Oct 2013   #2

Windows 7 Pro. 64/SP-1
 
 

Your System do not include what motherboard your desktop has.
We will need that information. This will help you.

By Brink:
System Info - See Your System Specs
My System SpecsSystem Spec
08 Oct 2013   #3

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

The problem isthat your system is unable to properly read the BIOS SLIC table that should bepresent in the system to be able to self-activate the OS.



You need to change the Product Key to the oneon the COA sticker on the machine's case (or inside the batterycompartment), using the Change ProductKey link at the bottom of the System properties page.



You may need toactivate by phone.
My System SpecsSystem Spec
.


08 Oct 2013   #4

Windows 7 Home Premium 64 bit
 
 

Layback - I wasn't sure if it was needed or not, I really don't know where to find that information, to be honest.

Noel - I have tried using the product key on the COA sticker, as mentioned in my first post but unfortunately that does not work either. I have not tried activation by phone yet, so I might give it a go tomorrow morning, but if the product key on the sticker didn't work when I tried to activate through the usual means, who is to say that activation by phone will work you know?

Sorry for the delayed response, I've just gotten off work.
My System SpecsSystem Spec
08 Oct 2013   #5

Windows 7 Pro. 64/SP-1
 
 

System Info - See Your System Specs

Tick on the above line.

This can all so be helpful.
http://www.filehippo.com/download_speccy/

All ways be watchful for any little add ons that might be in any download.
My System SpecsSystem Spec
09 Oct 2013   #6

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

When you say the Key on the sticer doesn't work - what error do you get?

0xC004F050usually means that you've misread a character - either C/G/6 or B/8 or Y/V are the most common, an O/0 is almost always a Q



Note that thefollowing characters cannot be used - AE I L N O S U Z 1 0 - so don't bother trying unless you like the noiseit makes
My System SpecsSystem Spec
09 Oct 2013   #7

Windows 7 Home Premium 64 bit
 
 

Layback - Got it, thanks for the tip! It's been updated

Noel - I'll double check and make sure I entered it correctly but I did try it a couple times to be sure I had it right. All it tells me is that it's not a valid key. I'll try and just double, triple check I have the key correct, but I'm confident I did before.


Update: Well I got down next to my case and clearly I must have had a digit or letter or something wrong the first four times I tried it. Seemed to work fine now. Got it activated.

Appreciate the help guys!
My System SpecsSystem Spec
10 Oct 2013   #8

Windows 7 Pro. 64/SP-1
 
 

Could you post another log like you did before but after the proper activation?
I would like to be able to compare logs so I can learn some things.
It's not required by me it's just a request.
My System SpecsSystem Spec
10 Oct 2013   #9

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

..it's also a good idea, just in case there's still some kind of problem
My System SpecsSystem Spec
Reply

 Another Win 7 Build 7601 Not Genuine issue




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