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Windows 7: Stuck at preparing to configure Windows Do not turn off your computer

09 Oct 2013   #11
jadinolf

Windows 7 Professional 64bit
 
 

Quote   Quote: Originally Posted by indianacarnie View Post
I had the same problem with this latest update. Took me three tries to get them. It was the Malicious software removal tool messing me up. When I unchecked it all thr rest of the updates installed just fine.... then IT installed just fine by itself.

As for the "preparing/configuring"...... after about 10 minutes and 5 minutes ..... I just restarted my machine. I know, I know........
Malicious Software Removal went fine but I made a serious mistake. I installed 3 or four updates in the kilobyte range it reverted back to "preparing to configure" and I don't know which one caused the problem.

So... I thought I would uninstall the last ones and Windows wouldn't all me to saying that all of the updates were not installed.

I will have to start over taking one update at a time and taking notes.


Gotta go now but I'll be back.


My System SpecsSystem Spec
.
09 Oct 2013   #12
gregrocker

 

The solution when Updates malfunction is to System Restore using System Recovery Options if necessary to before the Updates, then install them in small groups to isolate any Update that is causing the problem.

If a group fails or stalls, System Restore to before that group and install those Updates singly to isolate the problem Update. Save it until last.

If it fails after repeated attempts to install the problem Update, open an email Support case on the Windows Update website and post a Support thread in our Updates forum here. In most cases we will resolve the issue first.
My System SpecsSystem Spec
09 Oct 2013   #13
MeOnMine

Windows 7 Ultimate x64 SP1 OEM
 
 

This happened to me yesterday with these updates.
I ignored the warning and re set my machine.
The re set booted fine and my PC has been completely normal since.
My System SpecsSystem Spec
.

09 Oct 2013   #14
jadinolf

Windows 7 Professional 64bit
 
 

Quote   Quote: Originally Posted by gregrocker View Post
The solution in these cases is to System Restore to before the Updates, then install them in small groups to isolate any Update that is causing the problem.

If a group fails or stalls, System Restore to before that group and install those Updates singly to isolate the problem Update. Save it until last.

If it fails after repeated attempts to install the problem Update, open an email Support case on the Windows Update website and post a Support thread in our Updates forum here. In most cases we will resolve the issue first.
gregrocker, I have two computers afflicted with the same disease. This, my main one, is very close to being OK. I followed the advice you show here but had to restore to an earlier date so many times, I am dinghy. Been doing it since early this morning. This one suffered from other problems, probably from all the restoring that was necessary. Also, it messed up my firewall (Outpost). I'll have to go to its forum to see if they can help. Also, for a while it did not have Internet access. It seemed to fix itself. That sure can slow down updating.

I think I am very close to putting a check mark on this thread. Gotta check the other computer first. It still has a hand full of updates to go.

Was I tempted to wipe the drive and start over? YES. Was I tempted to stop all updates? YOU'D BETTER BELIEVE IT!

I'll be back with a final report soon (I hope).

Oh, I eventually did one update at a time. Takes forever.
My System SpecsSystem Spec
09 Oct 2013   #15
jadinolf

Windows 7 Professional 64bit
 
 

Quote   Quote: Originally Posted by MeOnMine View Post
This happened to me yesterday with these updates.
I ignored the warning and re set my machine.
The re set booted fine and my PC has been completely normal since.
Today I got a great deal of those boots to a light blue screen. Not good for a guy who has very little patience to begin with.
My System SpecsSystem Spec
09 Oct 2013   #16
gregrocker

 

Often it will sort itself out by rebooting a few times and trying to run the Updates again, in smaller groups ideally.

System Restore is mainly needed if it's hung up your PC or caused problems needing to be reversed.

Just hanging or failure to install Updates which can be resolved by rebooting really only requires installing them in smaller groups or singly - unless you've had intractable problems requiring System Restore.

For example I'm helping my friend Marcos in Florida with a Clean Reinstall right now via TeamViewer and 135 updates failed at first attempt even after all were downloaded. But Try Again is now installing them apace. If it failed again, I would break them down into smaller groups after a purging reboot.
My System SpecsSystem Spec
09 Oct 2013   #17
HammerHead

win 7 X64 Ultimate SP1
 
 
Many Updates

I install them a few at a time. Especially the ones for net frame xx.x. If I remember correctly the one for MRT was not checked when they were first listed. When one shows up not checked I always save it for last.
My System SpecsSystem Spec
09 Oct 2013   #18
jadinolf

Windows 7 Professional 64bit
 
 

Quote   Quote: Originally Posted by gregrocker View Post
Often it will sort itself out by rebooting a few times and trying to run the Updates again, in smaller groups ideally.

System Restore is mainly needed if it's hung up your PC or caused problems needing to be reversed.

Just hanging or failure to install Updates which can be resolved by rebooting really only requires installing them in smaller groups or singly - unless you've had intractable problems requiring System Restore.

For example I'm helping my friend Marcos in Florida with a Clean Reinstall right now via TeamViewer and 135 updates failed at first attempt even after all were downloaded. But Try Again is now installing them apace. If it failed again, I would break them down into smaller groups after a purging reboot.
I'm sorry but no check mark here.

I have been at the second computer trying to install only 5 more updates.

On the very last update, I can report the following:
I have received 29 hangs- meaning it just sat there and could not get into Windows. Had 8 light blue screens. I don't know what these mean. No w all I have is those light blue screens. I have given up.

Get the message "System Restore did not complete successfully". And again and again. I just reinstalled Windows 7 on September 13. Looks like I wasted my time. Should have just thrown the computer away.
My System SpecsSystem Spec
09 Oct 2013   #19
SIW2

Microsoft Community Contributor Award Recipient

Vista x64 / 7 X64
 
 

If you are willing to have another go - leave this one out :

KB2862330
My System SpecsSystem Spec
09 Oct 2013   #20
gregrocker

 

Confirm you have tried System Restore from System Recovery Options via F8 Advanced Boot Options, Win7 installer, or System Repair Disk .

If System Restore isn't working for you, then try resetting Windows Update components
starting with the Automatic troubleshooter it offers,

then if necessary try System Update Readiness Tool

I'll ask for more help for you from our Updates specialists.
My System SpecsSystem Spec
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 Stuck at preparing to configure Windows Do not turn off your computer




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