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Windows 7: Stuck at preparing to configure Windows Do not turn off your computer

09 Oct 2013   #21
jadinolf

Windows 7 Professional 64bit
 
 

Quote   Quote: Originally Posted by SIW2 View Post
If you are willing to have another go - leave this one out :

KB2862330
If I do, I will.

Thanks


My System SpecsSystem Spec
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09 Oct 2013   #22
SIW2

Microsoft Community Contributor Award Recipient

Vista x64 / 7 X64
 
 

Looks like a kernel mode driver, so at a guess that could be the fella giving you problems.
My System SpecsSystem Spec
09 Oct 2013   #23
jadinolf

Windows 7 Professional 64bit
 
 

Greg I am not familiar with that. Will look into it and give it a try.

I now have two computers which are unreliable as far as booting into it is concerned. Very shaky.
My System SpecsSystem Spec
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09 Oct 2013   #24
jadinolf

Windows 7 Professional 64bit
 
 

Quote   Quote: Originally Posted by SIW2 View Post
Looks like a kernel mode driver, so at a guess that could be the fella giving you problems.
Thanks SIW
My System SpecsSystem Spec
09 Oct 2013   #25
Josagan

Windows 7 Ultimate 64-bit
 
 

I had a problem with KB2862330 as well. This is an update for USB drivers/kernel-mode drivers and it causes problems on some PCs. On the Microsoft Answers Forum, many others have complained about problems with this update.

In my case It caused a blue screen stop:0x000000CA after restart. I had to do a disk image restore and then I installed each update one at a time. Very tedious. When I got to KB2862330, it installed, then after restart, I got the same Blue Screen. KB2862330 was definitely the culprit. I did another disk image restore, skipped installing KB2862330 and installed the remaining updates. No more Blue Screen and now my PC is running normally again as it was before.

Another botched update by Microsoft. They should have tested this update more thoroughly.
My System SpecsSystem Spec
09 Oct 2013   #26
gregrocker

 

There is no reason the restore with an image, just System Restore from System Recovery Options. This is what it is for, why it should never be turned off, and more disk space apportioned if possible for System Protection - Change Disk Space Usage
My System SpecsSystem Spec
09 Oct 2013   #27
jadinolf

Windows 7 Professional 64bit
 
 

Well, I have given up on one computer and am presently installing Windows 7.

I have been working on both computers since early this morning and it is nearly 9 P.M.

I'm afraid the same will apply to the main computer also. I have never seen so many light blue screens. That's what they are both booting into most of the time.

Sure wish I had some help- but I don't.
My System SpecsSystem Spec
09 Oct 2013   #28
gregrocker

 

It's not good to push yourself to fatigue because this causes mistakes.

I'd hew as closely as possible to these same steps for Clean Reinstall - Factory OEM Windows 7 to assure a perfect install based on what works best for Win7 in countless installs we've helped with here.

If you'd like me to connect to set up your install as given then install Free TeamViewer Download at all defaults and PM back to me the ID and password. You can Skype me during install at greg rocker.
My System SpecsSystem Spec
09 Oct 2013   #29
jadinolf

Windows 7 Professional 64bit
 
 

I am setting up the living room computer. Just installing motherboard drivers.

This one (my main one) cannot install the last two updates. When I restart the computer after installation, they boot into that dreaded light blue screen. Been trying for hours.
My System SpecsSystem Spec
09 Oct 2013   #30
derekimo

Microsoft Community Contributor Award Recipient

 
 

If it's causing that much trouble I'd just hide the updates till Noel or Tom show up to help with that.

You can hit the report button and ask to have this thread moved to the update forum.
My System SpecsSystem Spec
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 Stuck at preparing to configure Windows Do not turn off your computer




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