It's me again, Noel.
I've since used the F8 function and restored the machine to factory condition, then got everything back up and running, downloaded and installed both Service Packs and all 136 updates. My e-mail is working and so is my internet and security and things are a lot faster so I must have learned something from the exercise.
I've downloaded Windows 7 upgrade advisor and as far as I can see from the report I have no compatability issues.
Only thing is that Dell told me I couldn't upgrade to Windows 7 because the system on my model was specifically designed for Vista and only Vista.
Is this marketing doubletalk to get me to buy a new machine? Maybe a play on the words 'upgrade' and 'install'?
Maybe I can't upgrade but what is preventing me using the clean install or Custom install route? There's nothing I want to save that I haven't already saved to an external device.
I'm no expert but what is to prevent me buying Windows 7 Home Premium and using one of your Tutorials to install the 32bit version? A clean install perhaps. Can I try one and then the other (custom) if the first doesn't work?
I see from other threads that it may be adviseable to download driver
exe's onto a flash drive.
I still have my original Dell discs I presume I can fall back on if I screw everything up.
Thanks for your patience..
The only program issues raised by the Upgrade Advisor were regarding Adobe and Roxio which don't appear major. And Intel (R) Matrix Storage Console version 22.214.171.1242 - told me to get a free update to a compatible version. Same for Open AL whatever that is but the update is for sale.
Should I do these before trying the installation?
Thanks for being so patient with me.